Working at Comfort Keepers | Glassdoor

Comfort Keepers Overview

Irvine, CA
1001 to 5000 employees
Health, Beauty, & Fitness
Unknown / Non-Applicable
Comfort Keepers® is a leading franchise network in the in-home care market for seniors and other adults needing care. Since its founding in 1998, the network has grown to more than 700 franchised locations around the world by staying true to the founders’ goal ... Read more

Mission: Comfort Keepers ELEVATES THE QUALITY OF LIFE 
for the world’s seniors through a unique and comprehensive approach to care that evolves with their changing care needs, enabling them to LIVE BETTER AT HOME, connected with their families and the world around ... Read more

Comfort Keepers – Why Work For Us?

We Are Comfort Keepers

Watching loved ones struggle with day-to-day tasks due to illness or disability can be stressful, not to mention emotionally and physically draining. Comfort Keepers® understands what you are going through and we are here to help reduce your stress by providing a variety of in-home care services for your loved one. The special people who deliver our unique brand of in-home senior care, whom we call Comfort Keepers®, are carefully selected, screened and trained to provide professional, compassionate care.

Comfort Keepers is a leading provider of in-home care uniquely tailored to meet the needs of seniors and other adults who wish to maintain their independence. It is the goal of Comfort Keepers to provide you with knowledgeable, dependable, and trusted individuals who can assist your loved one with their daily needs during the times that they are needed. 

Providing assistance with everything from daily medication reminders to grooming and running errands, caregivers are able to work closely with clients to allow them to continue to live at home when disease or other age-related conditions may make it difficult for them. Each and every caregiver that works with Comfort Keepers has been carefully selected because of his or her ability to provide professional, compassionate care to clients. Caregivers have been thoroughly screened and have received comprehensive training to provide them with the resources and skills needed to meet the high standards we have as a health services organization.

In an effort to offer a unique approach to in-home care, Comfort Keepers focuses on Interactive Caregiving ™. Interactive Caregiving allows us to spend time developing meaningful, loving relationships between clients and caregivers. When clients choose Comfort Keepers, they know they are getting assistance from a company that will treat them as a friend or a family member. This is what everyone desires for their loved ones.

With more than 700 offices worldwide, we are able to provide loving, caring in-home services that allow individuals to continue living in the comfort of their own home. Comfort Keepers' growth and expansion over the years was highlighted in INC. Magazine, which has named us one of the fastest growing franchise systems. Our global expansion has caught the attention of Franchise Research Institute and Franchise Times.

Because of a team of dedicated and compassionate individuals, Comfort Keepers continues to grow and expand without losing sight of our goals and mission. This allows us to provide high quality and compassionate care to a growing population of seniors across the globe.

Our mission is to provide the highest quality of in-home care services for our valued clients so that they can enjoy a more enriched, comfortable, and safe life in their own home.

Comfort Keepers® is united by a common goal. That goal is to provide the best in-home caregiving services to aging seniors who wish to maintain their independence. Everyone from administrative assistants to home health aides at Comfort Keepers is committed to making this goal a reality.In doing so, we care for each client with the respect and dignity we would provide members of our own families. In fact, many of our independent owners have been drawn to Comfort Keepers as a result of their own experiences in caring for a loved one.

At a time when seniors feel as if their independence is slipping away, we strive to provide high quality in-home caregiving services that give seniors the opportunity to continue living in the comfort of their own home. After all, there is no place like home.

Our in-home senior caregiving services provide a wide range of assistance with day-to-day tasks that help seniors continue living their independent lifestyle.  Experienced caregivers can help with everything from light housekeeping and grooming, to meal preparation, prescription reminders, and running errands.

We understand that in-home senior care is not a "one size fits all" solution. Everyone has unique needs that need to be met in order to continue to live safely at home. All services provided by Comfort Keepers can be tailored to meet the specific needs of our clients. Each client is treated with the dignity, respect, compassion, and care they deserve.

Using our unique Interactive Caregiving™ system, each of our caregivers is given the resources he or she needs to provide essential personal care and engaged companionship that forms positive, trusting relationships with our clients. By forming trusting relationships, we are able to heighten and improve every aspect of our clients' life – whether it be physical, mental, or emotional.

Comfort Keepers is honored to provide the aging senior community with the opportunity to live happy, fulfilling independent lives.

Looking for a career with flexible hours?
See if becoming a Caregiver is the right fit for you.

At Comfort Keepers®, we help seniors get the most out of their retirement years with in-home care that allows them to live safely and independently.

Whether you're looking for a part-time job, or the start of a lifelong career, we have something for you. We're looking for compassionate men and women who want to help us help others.

In return, we can offer you a rewarding career.

Flexible Scheduling to Work When You Want

We offer client care 24 hours a day, seven days a week. This allows us to have shift availability based on your needs. We understand that you are very busy and have your own responsibilities, such as taking care of family and your home. We want to make scheduling for you as easy as possible.

At Comfort Keepers, we'll match you with clients that need support at times when you're available. Your supervisor will work with you to find coverage if you need time off to take care of yourself or your family’s needs.

Health Education and Care Training

We want you to be the best caregiver you can be, which is why we provide courses for you to continue your education. Our online program lets you learn at your own pace, and discover what is interesting to you.

Choose from more than 2,000 online courses, in several health-related fields. Our continuing education program lets you earn more than 70 professional certifications. As you develop your knowledge and skills, our company offers opportunity for advancement. We want you to grow, not only to better serve our clients, but also so you can gain new career opportunities with us.

Have a Career Helping Others

What our caregivers love the most about their job is the happiness they get from helping others. This can be a powerful and rewarding experience. Comfort Keepers helps seniors so they can continue to be a part of the community and live independently for much longer.

With Comfort Keepers, you get paid to bring joy to others. You can't put a price tag on that.

What Does It Take to Be a Comfort Keeper?

At Comfort Keepers, our primary goal is not only the wellness of our clients but the happiness of our employees. 

As a caregiver, you’ll not only take care of daily living needs, but you will also build valuable relationships with your clients based around mutual respect, trust, and compassion. They rely on us for so much more than basic care services, which is why your role in helping them is so vital.  

Our unique approach to in-home care makes us stand apart from the competition, thanks to our Interactive Caregiving™ approach. We get to know our clients on a personal level, allowing us to give the most customized care possible. 

Almost all seniors have the same wish: to stay in their own homes as long as possible. With the invaluable care that Comfort Keepers provides, we make that goal an attainable reality. As a trained in-home caregiver, you will make a difference in someone else’s life.

Kick-start Your Career in Homecare Today

Joining Comfort Keepers is also a great way to kick-start your career in the homecare field, whether you aspire to be a medical assistant, nurse, or other related professional. You’ll gain hands-on experience that can take you closer to achieving your own professional dreams.

We also seek individuals who can help solve problems as a team, uphold procedures and protocols, and accept constructive criticism. In return, we offer competitive compensation, a highly flexible work schedule, and opportunities to impact someone’s life in a meaningful and fulfilling way. 

Comfort Keepers offers rich, rewarding jobs, and career paths for people at any stage in life, whether you are just joining the workforce, ready to jump back in after time off to raise a family, or looking to stay active in retirement. If you’re ready for a job that can transform lives through compassionate, professional, in-home care, contact us today! We’d love to hear from you.  

Comfort Keepers Reviews

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Comfort Keepers CEO Sarosh Mistry,
Sarosh Mistry,
200 Ratings
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    • Work/Life Balance
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    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    I worked at Comfort Keepers part-time (Less than a year)


    Staff is really supportive and they are really on call when you need them


    No chance to grow professionally

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Comfort Keepers Photos

Comfort Keepers photo of: Comfort Keepers
Comfort Keepers photo of: Helping a client
Comfort Keepers photo of: Comfort Keepers Employee Appreciation Day June 12
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Comfort Keepers Interviews



Getting an Interview

Getting an Interview





    Community Relations Manager Interview

    Anonymous Employee in Thousand Oaks, CA
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied through an employee referral. The process took a week. I interviewed at Comfort Keepers (Thousand Oaks, CA) in January 2015.


    Three part interview plus online testing. The initial conversation was with one of the two owners on the phone. The second conversation was a 1 1/2 hour long interview in person with that same owner. The third and final conversation was 15 minutes with the second owner. A two-part online personality test was also administered.

    Interview Questions

    • Are you comfortable speaking in front of small and large groups of people?   1 Answer
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Comfort Keepers Awards & Accolades

  • Franchise 500, Entrepreneur Magazine, 2015
  • World-Class Franchise, Franchise Research Institute, 2014
  • World-Class Franchise, Franchise Research Institute, 2018
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