Working at Commerce Bank | Glassdoor

Commerce Bank Overview

Kansas City, MO
1001 to 5000 employees
Company - Public (CBSH)
Banks & Credit Unions
$1 to $2 billion (USD) per year
At Commerce Bank, our customers are at the center of all that we do. And we do a lot, from helping families plan for their future to giving businesses more room to grow.

As a super community bank, we get excited about people’s goals &ndash ... Read more

Mission: Commerce Bank will be the preferred provider of targeted financial service in our communities based on strong customer relationships. We will strengthen these relationships by providing the right solutions that combine our technology, experience and financial strength. Our goal ... Read more

Company Updates

  • Commerce Bank is a winner of Korn Ferry's 2019 Engaged Performance Awards. This achievement celebrates employers achieving best-in-class levels of engagement, enablement or both. We are proud to have won in both categories - all thanks to the entire Commerce team!

  • Commerce Bank has joined Instagram! @CommerceBankCareers gives you an inside look at what life is like at Commerce and tips on how to nail your next job interview. Follow us today!

    Commerce Bank Careers (@commercebankcareers) * Instagram photos and videos

    201 Followers, 0 Following, 13 Posts - See Instagram photos and videos from Commerce Bank Careers (@commercebankcareers)

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Commerce Bank – Why Work With Us?

The Right Culture

At Commerce Bank, we are dedicated to enriching the lives of our customers, neighbors, shareholders and employees. Our shared values of forward thinking, teamwork, responsibility, relationships and accountability help us to keep our commitment focused and on track. Our values aren’t just nice words on a page. They’re the driving force that guide our actions, from volunteering in the community to raising funds for teammates in need.

If you’re looking for something more than just another job, we’re looking for you. We’re searching for people with a make-it-happen attitude who also want to make a difference. At Commerce, we take the time to really get to know our customers. Then we work together to help them achieve their goals. It’s a great feeling. We are committed to always bringing our best, which means we are constantly looking for the best to join us. Does that sound like you?

Learn more about Careers at Commerce
Current openings

Super-community bank

Super-community bank, noun: a friendly local bank with big bank products and services

Use it in a sentence: "At a super-community bank, I can go to the branch and get a real person’s advice about a lot of different options."​

At Commerce Bank, our customers are at the center of all that we do. And we do a lot, from helping families plan for their future to giving businesses more room to grow. We get excited about people’s goals – almost as excited as they do. Fortunately we have over 150 years of experience and many strong, established products to back us up. From Bloomington, Illinois to Denver, Colorado, and at 184 branches in between, we serve individuals, families, businesses and communities.

Commerce Corporate Social Responsibility Report
Commerce At A Glance Report

Our History

Commerce Bank started just as communities were rebuilding after the Civil War. The nation needed to be rebuilt, and Francis Reid Long arrived in Kansas City with $10,000 in capital. He started a bank and was soon funding companies like Long-Bell Lumber, which provided lumber to communities, businesses and the railroads that would connect them to the nation.

Next visionary Dr. W.S. Woods would transform the Kansas City bank into a modern financial institution. Like a true Midwesterner, Dr. Woods liked to help others – even competitors – and was a cautious but generous banker. His philosophy still guides Commerce Bank today: ask questions and learn as much as you can to understand the situation, and only after weighing the situation critically should you act. Then, when moving forward, do it cheerfully, pleasantly and with good will for the customer.

The culture of safe lending and compassionate service continued under the leadership of W.T. Kemper. By the time of the 1929 stock market crash, Commerce experienced losses but, thanks to its prudence, did not take as big of a hit as other banks. When President Roosevelt called for banks to temporarily close, and customers lined up to withdraw their money, W.T. Kemper responded by personally handing out apples. This inspired so much trust in Commerce’s character that some customers stepped out of line. They were validated when Commerce was one of the first banks to reopen after the “bank holiday”.

After World War II the bank once again played an important role in the Midwest’s growth. It funded business growth, working with H&R Block, Sprint (originally called United Utilities), and Trans World Airlines, a cornerstone for today’s Kansas City International Airport. It even helped the owner of Marion Laboratories buy the Kansas City Royals in 1969. (Commerce is still the Royal’s bank.) W.T. Kemper’s son James also helped establish the Midwest Research Institute, which developed the technology behind M&Ms’ magical coating that melts in your mouth – but not in your hand. 

From the 1960s to the 1990s, Commerce grew alongside the American economy, expanding throughout Missouri, Kansas and Illinois. With each local bank it acquired, Commerce stayed true to its roots by investing in its new communities while remaining diligent about safe business decisions. This emboldened the super-community banking model that Commerce still practices today.

When financial crisis caused a recession in 2008, Commerce once again remained strong thanks to the founding culture of sensibility. Commerce had steered clear of risky mortgages. While other banks filed for bankruptcy and the government spent billions to prop them up, Commerce was the country’s third largest bank to decline government assistance.

Today, Commerce continues to be a friendly, strong bank that supports personal, business and community growth. As they have for 150 years, customers appreciate that all their banking needs are met, and by a bank that is invested in the local community. We continue to build relationships based on trust, sustained performance and a commitment to the health and vitality of the community.

Learn more about Commerce

We give our Values a Voice

We have a passionate commitment to help our customers meet the financial challenges in their lives. And our shared values help us to keep that commitment focused and on track. Our values aren’t just nice words on a page. They’re the driving force that guides our actions. A clear V.O.I.C.E. that drives everything we do. We are team members spanning nine key markets, three generations and many diverse backgrounds, all advocating for our customers in one Commerce voice.

We aim to create a legacy. We’ve been around for more than 150 years and securing our legacy means investing in our people, business and world.

We work as one. A culture where you are welcomed, supported and heard is our priority. That may just be why our engagement score exceeds the national average for financial services and high-performing companies. Here are a few other points of

We believe in doing what’s right. We’re not just a bank, we’re a member of the community. This means supporting our communities and team members.

We value relationships. Our employees and customers are real people, not just numbers and quotas.

We strive for excellence. We’re committed to bringing our best. These points of pride are the results of the high-quality work we produce every day.

A Culture of Inclusion

At Commerce, we are committed to being an employer of choice in the communities we serve. We recognize workplace diversity makes for a stronger company. Why? If we were all the same, we’d all see problems and the world the same way. Obviously, the world isn’t that simple. Our diverse team lets us see challenges from a wide variety of perspectives.  

When it comes down to it, Commerce is just real people helping real people. Our customers are from a wide range of beliefs, races and cultures and so are our teammates. We encourage and embrace those differences because we believe it makes us stronger. We value, celebrate and leverage differences in - experience, thought, culture, ethnicity, gender, sexual orientation, age, veteran status, religion and ability, among others. 

Nurturing an inclusive and diverse workforce keeps us from seeing the world through tunnel vision and helps us innovate to better serve the needs of ALL our customers and communities. Our organization is really proud of that.

David Kemper

"At Commerce, emphasizing our commitment to inclusion and diversity as a core component of our business strategy is one way in which we live our values. Because of this commitment, we are able to attract and retain top talent while more closely reflecting the markets we serve. It allows us to build long term, valuable relationships with both customers and suppliers, which drive efficiency and growth. Ultimately, we recognize that it places us in a stronger position for ongoing success as the demographics of our marketplace and world continue to change."

- David Kemper, Chairman & CEO

Sara Foster

"Commerce believes that our people are our most valuable, sustainable resource and our greatest competitive advantage. As such, our commitment to fostering an inclusive culture where employees are valued for their diverse talents and perspectives is vital to the engagement, innovation and productivity that position us to anticipate and proactively adapt to our customers' changing needs. By honoring this commitment in how we work together and how we do business, we enable employees to reach their full potential, and in doing so maximize shareholder value."

- Sara Foster, Chief Human Resources Officer

Commerce Bank Reviews

  • "Nice"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Commerce Bank full-time


    Pros are great to have


    There are no cons at all

See All 434 Reviews

Commerce Bank Photos

Commerce Bank photo of: RISE for the Cure
Commerce Bank photo of: Commerce loves our teams and isn’t afraid to shout it.
Commerce Bank photo of: Commerce Bank has been named one of Missouri’s Best Employers! This is the fourth time in 2019 we have been included on a Forbes list
Commerce Bank photo of: There’s nothing like that morning Starbucks run to put you in a good mood. Great co-workers help a lot, too.
Commerce Bank photo of: The Kansas City Royals celebrated inclusion and diversity with a PRIDE Theme night
Commerce Bank photo of: Commerce Bank’s Inclusion and Diversity team is on a mission to transform the way we all think about the workplace.
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Commerce Bank Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Personal Banker Interview

    Anonymous Employee in Lansing, KS
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied through an employee referral. The process took 1 day. I interviewed at Commerce Bank (Lansing, KS) in October 2019.


    I applied for this position 14 days before I was called in for an interview. It was a one on one interview with the branch manager. The next day I was offered the position.

    Interview Questions

    • When was a time that you had to work with others to accomplish a task?   Answer Question
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Commerce Bank Awards & Accolades

  • Forbes 2018 America's Best Mid-Size Employers, Forbes, 2018
  • St. Louis Post-Dispatch Top Workplaces, St. Louis Post-Dispatch, 2018
  • Korn Ferry Employee Engagement Award, Korn Ferry, 2017
  • Corporate Champion for Diversity and Inclusion, St. Louis Business Journal, 2017
  • Asset Ranking Among U.S. Banks(#36), SNL Financial, 2014
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Pledges & Certifications

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Commerce Bank? Share Your Experiences

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