Mission: Commerce Bank will be the preferred provider of targeted financial service in our communities based on strong customer relationships. We will strengthen these relationships by providing the right solutions that combine our technology, experience and financial strength. Our goal ...
Exciting news! Commerce made Forbes’ list of America’s Best Mid-Sized Employers for a second consecutive year. Forbes published the list this morning and we placed seventh among all banking and financial services companies and fourth among employers headquartered in Missouri. Congratulations to all our fantastic team members that make us one of America's BEST employers!
At Commerce Bank, we are dedicated to enriching the lives of our customers, neighbors, shareholders and employees. Our shared values of forward thinking, teamwork, responsibility, relationships and accountability help us to keep our commitment focused and on track. Our values aren’t just nice words on a page. They’re the driving force that guide our actions, from volunteering in the community to raising funds for teammates in need.
If you’re looking for something more than just another job, we’re looking for you. We’re searching for people with a make-it-happen attitude who also want to make a difference. At Commerce, we take the time to really get to know our customers. Then we work together to help them achieve their goals. It’s a great feeling. We are committed to always bringing our best, which means we are constantly looking for the best to join us. Does that sound like you?
Super-community bank, noun: a friendly local bank with big bank products and services
Use it in a sentence: "At a super-community bank, I can go to the branch and get a real person’s advice about a lot of different options."
At Commerce Bank, our customers are at the center of all that we do. And we do a lot, from helping families plan for their future to giving businesses more room to grow. We get excited about people’s goals – almost as excited as they do. Fortunately we have over 150 years of experience and many strong, established products to back us up. From Bloomington, Illinois to Denver, Colorado, and at 184 branches in between, we serve individuals, families, businesses and communities.
Commerce Bank started just as communities were rebuilding after the Civil War. The nation needed to be rebuilt, and Francis Reid Long arrived in Kansas City with $10,000 in capital. He started a bank and was soon funding companies like Long-Bell Lumber, which provided lumber to communities, businesses and the railroads that would connect them to the nation.
Next visionary Dr. W.S. Woods would transform the Kansas City bank into a modern financial institution. Like a true Midwesterner, Dr. Woods liked to help others – even competitors – and was a cautious but generous banker. His philosophy still guides Commerce Bank today: ask questions and learn as much as you can to understand the situation, and only after weighing the situation critically should you act. Then, when moving forward, do it cheerfully, pleasantly and with good will for the customer.
The culture of safe lending and compassionate service continued under the leadership of W.T. Kemper. By the time of the 1929 stock market crash, Commerce experienced losses but, thanks to its prudence, did not take as big of a hit as other banks. When President Roosevelt called for banks to temporarily close, and customers lined up to withdraw their money, W.T. Kemper responded by personally handing out apples. This inspired so much trust in Commerce’s character that some customers stepped out of line. They were validated when Commerce was one of the first banks to reopen after the “bank holiday”.
After World War II the bank once again played an important role in the Midwest’s growth. It funded business growth, working with H&R Block, Sprint (originally called United Utilities), and Trans World Airlines, a cornerstone for today’s Kansas City International Airport. It even helped the owner of Marion Laboratories buy the Kansas City Royals in 1969. (Commerce is still the Royal’s bank.) W.T. Kemper’s son James also helped establish the Midwest Research Institute, which developed the technology behind M&Ms’ magical coating that melts in your mouth – but not in your hand.
From the 1960s to the 1990s, Commerce grew alongside the American economy, expanding throughout Missouri, Kansas and Illinois. With each local bank it acquired, Commerce stayed true to its roots by investing in its new communities while remaining diligent about safe business decisions. This emboldened the super-community banking model that Commerce still practices today.
When financial crisis caused a recession in 2008, Commerce once again remained strong thanks to the founding culture of sensibility. Commerce had steered clear of risky mortgages. While other banks filed for bankruptcy and the government spent billions to prop them up, Commerce was the country’s third largest bank to decline government assistance.
Today, Commerce continues to be a friendly, strong bank that supports personal, business and community growth. As they have for 150 years, customers appreciate that all their banking needs are met, and by a bank that is invested in the local community. We continue to build relationships based on trust, sustained performance and a commitment to the health and vitality of the community.
We have a passionate commitment to help our customers meet the financial challenges in their lives. And our shared values help us to keep that commitment focused and on track. Our values aren’t just nice words on a page. They’re the driving force that guides our actions. A clear V.O.I.C.E. that drives everything we do. We are team members spanning nine key markets, three generations and many diverse backgrounds, all advocating for our customers in one Commerce voice.
We aim to create a legacy. We’ve been around for more than 150 years and securing our legacy means investing in our people, business and world.
We work as one. A culture where you are welcomed, supported and heard is our priority. That may just be why our engagement score exceeds the national average for financial services and high-performing companies. Here are a few other points of
We believe in doing what’s right. We’re not just a bank, we’re a member of the community. This means supporting our communities and team members.
We value relationships. Our employees and customers are real people, not just numbers and quotas.
We strive for excellence. We’re committed to bringing our best. These points of pride are the results of the high-quality work we produce every day.
At Commerce, we are committed to being an employer of choice in the communities we serve. We recognize workplace diversity makes for a stronger company. Why? If we were all the same, we’d all see problems and the world the same way. Obviously, the world isn’t that simple. Our diverse team lets us see challenges from a wide variety of perspectives.
When it comes down to it, Commerce is just real people helping real people. Our customers are from a wide range of beliefs, races and cultures and so are our teammates. We encourage and embrace those differences because we believe it makes us stronger. We value, celebrate and leverage differences in - experience, thought, culture, ethnicity, gender, sexual orientation, age, veteran status, religion and ability, among others.
Nurturing an inclusive and diverse workforce keeps us from seeing the world through tunnel vision and helps us innovate to better serve the needs of ALL our customers and communities. Our organization is really proud of that.
I have been working at Commerce Bank full-time (Less than a year)
They are really excited about their team and put the employees first. They like to hire from within and are always promoting events and conferences to help their employee become more prepared and ready for anything. Higher-Up employees are very helpful and interact with everyone on the team.
If you work at a branch, you will have to be ready to possibly working on saturdays, but only for a few hours in the morning.
Advice to Management