I worked at Commerce Energy Group (Less than a year)
Totally commission based, when you make sale to a high commodity volume residence or business, a independent contractor can receive great money.
Unfortunately, deregulated states are flooded with marketing firms "securing" one's gas and electricity rates. Customer service with this firm is not trustworthy with sale contractors. A contractor is taught techniques that "register" an account with utility company. Sales are rarely made, because resident has heard it all before. If a sale is made, contractor is paid based on the usage of the account. No base pay for hours of door to door "rate protection plans".
Advice to Management
Contractors are usually under the influence of alcohol or marijuana that makes customers insecure about the sales"pitch". They are usually pushy and confuse the account holders into plan that devises the customer into a "secured" higher rate than utility company uses.
I applied through other source. The process took 2 days. I interviewed at Commerce Energy Group (San Bruno, CA) in November 2016.
Was shown a cheesy video. We talked a lot, the Recruiter and I. Overall it was a nice conversation. Basically handed the job, left feeling good about myself. All of it was very suspicious. Never trust an easy interview, quick job offer, and the ease of making six figures for virtually no effort on your part. Started doing research online, no one has a good review about doing business with E Commerce Energy. Read up on this company before considering accepting a job or even interviewing.
The job was for door-to-door sales, which was fine, I knew that going into the interview. I was made to believe I'd be lowering people's gas bills in California to $30/month. I clearly asked if we were going to be lowering people's gas bills to $30/month, regardless of usage. The Recruiter said yes. I asked if there were any situations of people paying more per month than $30 for gas. The Recruiter did not recall any situation that was the case (the recruiter started out doing door-to-door sales as well). After researching peoples' responses online, I have seen numerous complaints that people are paying $30 on top of whatever other charges will be going onto a monthly energy bill. The complaints often claim the E Commerce Sales reps were unprofessional, rude, and manipulative. Already there are red flags because at the very least we can assume that even if sales doesn't completely understand the product they are selling, then that means management is keeping its employees in the dark the operations that would be otherwise vital in functioning work environment (i.e. what is the product they are selling and how much does it really cost). Moreover, sales teams are improperly trained due to bad management.
This is disappointing given my good first impressions with the company. There does seem to be opportunity to make lots of money but at what cost? The Recruiter told me point blank that some people are making six figures. If offered a job, do you feel comfortable capitalizing on other people's vulnerabilities and ignorances? One of the opening tactics used by the sales team is to ask for potential customers' PG&E energy bills to show them how money could be saved. If E Commerce Energy is really going to save people money, then why not just open with "we will lower your energy bill to $30/month" rather than badgering people to show energy bills? Red flags all over the place.
Moral of the story, an opportunity to change people's lives for the better by magically saving them money every month is too good to be true: The opportunity to make six figures with less than a month's training and no college degree required, that comes with a catch.
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