Working at CommerceHub | Glassdoor

CommerceHub Overview

Albany, NY
201 to 500 employees
1997
Company - Private
Computer Hardware & Software
$100 to $500 million (USD) per year
CommerceHub helps retailers and brands increase sales and delight shoppers by expanding product assortment, promoting and selling products on the channels that perform, and enabling rapid, on-time customer delivery.

We are a tech melting pot of highly ... Read more

Company Updates

  • Smoothie Day!

  • Team CommerceHub showing their support for the Workforce Team Challenge. #culture

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CommerceHub – Why Work For Us?


CommerceHub helps retailers and brands increase sales and delight shoppers by expanding product assortment, promoting and selling products on the channels that perform, and enabling rapid, on-time customer delivery. We are a tech melting pot of highly skilled individuals from various disciplines all working towards a common goal: supporting our partners to get their customers what they want, fast. We are constantly on the lookout for creative, fun and hardworking people who enjoy coming to work and doing what they love.

A Company You Can Grow With

CommerceHub is a tech melting pot of highly skilled individuals from various disciplines all working towards a common goal: supporting our partners to get their customers what they want, fast. We are constantly on the lookout for creative, fun and hardworking people who enjoy coming to work and doing what they love.

We like to work hard and we love to have fun while doing it. Join us for regular onsite and offsite events like company picnics, hockey games, holiday parties and more. Join our softball team, our running and biking groups, or even our company band.

 

PERSONAL & PROFESSIONAL GROWTH

Not only is CommerceHub packed with the most talented teammates around, employees are eligible for tuition reimbursement, training opportunities and leadership development. CommerceHub also supports the causes that are important to you – form a team and take a paid volunteer day, and have CommerceHub match up to $250 of charitable contributions each year!

GENEROUS 401(k) PROGRAM WITH 6% MATCH

Employees are eligible to participate in CommerceHub’s 401(k) program upon hire, and the company provides dollar-for-dollar matching contributions on up to 6% of eligible compensation (subject to vesting).

COMPREHENSIVE HEALTH & WELLNESS

Employees are eligible for health, dental and vision insurance from day one! In addition, CommerceHub actively supports the health of its employees through a wellness program that includes free onsite fitness classes throughout the week, a meditation room, game room and more!

 

CommerceHub Reviews

  • Featured Review

    Helpful (3)

    "Best place to work in the capital region"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albany, NY
    Current Employee - Anonymous Employee in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CommerceHub full-time (More than 3 years)

    Pros

    - Beautiful modern office space complete with game room, meditation room, mother’s room, yoga room (classes are offered!), large eat-in kitchen, 3rd floor café and more
    - Great health care benefits
    - True work/life balance
    - Fun employee events outside the office as well as in-office get togethers and treats
    - Holiday parties with generous gift giving
    - Annual bonuses
    - New ‘get to know’ the execs lunch-ins initiative, made to inform employees about what’s going on in different areas of the company are interesting and informative. When we are armed with more knowledge, this will help us succeed and win.
    - Awesome people across the entire organization, teammates feel like family

    Cons

    - Parking is tough, especially in the winter months, but CommerceHub listened to employees and started a shuttle this year which helps tremendously in the cold weather
    - Open concept workspace can be loud and distracting
    - Sometimes there is unclear direction and decision making can be lengthy, but it seems to be getting better
    - Priorities change quickly, very faced paced environment (this is both a pro and a con to some)
    - Sometimes you have to fight to get recognition for hard work. If you want a promotion, you have to do the work to get the title you want, and even then there can be roadblocks. Impactful raises are hard to come by, but you have to be proactive for yourself and keep pushing upwards.
    - Would like to see more inclusion and more diversity

    Advice to Management

    - Keep listening to your employees, definitely seen a change within the last few months and feel heard
    - Be transparent and expose us to plans, roadmaps, and what is ahead for the company. You’re on a good track, keep it up.
    - Come out from exec offices and mingle with employees, get to know them when you can, we appreciate this

See All 128 Reviews

CommerceHub Photos

CommerceHub photo of: Welcome to CommerceHub!
CommerceHub photo of: Employee Appreciation Picnic 2019
CommerceHub photo of: Employee Appreciation Picnic 2019
CommerceHub photo of: Employee Appreciation Picnic 2019
CommerceHub photo of: Employee Appreciation Picnic 2019
CommerceHub photo of: Employee Appreciation Picnic 2019
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CommerceHub Interviews

Experience

Experience
57%
17%
26%

Getting an Interview

Getting an Interview
65%
19%
12%
2
2

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Associate Account Manager Interview

    Anonymous Employee in Albany, NY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at CommerceHub (Albany, NY) in January 2018.

    Interview

    There was a phone interview with the hiring manager. Next I had an interview with a supervisor and a team lead of the operations group. I then had an interview with the Hiring Manager. After those interviews I had a 3rd interview with 2 Directors. That process took about 2-3 weeks to complete.

    Interview Questions

    • How do you manage working a case load, while receiving real-time tasks internally and externally.   Answer Question
See All 46 Interviews

CommerceHub Awards & Accolades

  • Healthiest Employers, Albany Business Review, 2019
  • CEG Technology Award, Center for Economic Growth, 2016
  • 40 Under 40, Albany Business Review, 2019
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Work at CommerceHub? Share Your Experiences

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