Working at Competence Call Center | Glassdoor

Competence Call Center Overview

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Berlin (Germany)
1001 to 5000 employees
2011
Unknown
Telecommunications Services
$50 to $100 million (USD) per year
Unknown
Competence Call Center is one of the leading European call centers.

The CCC team is currently present with more than 5,000 employees on 13 locations in 8 countries and rapidly expanding. Our highest quality call center solutions bring clear performance ... Read more

Mission: We strive to be the leader in highest quality services to our clients and have a dedicated team of project leaders and service professionals to ensure the consistent highest quality of our services. CCC offers its clients multilingual services in more than 28 languages. Our ... Read more

Competence Call Center Reviews

2.7
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Competence Call Center CEO Christian Legat
Christian Legat
16 Ratings
  • "Student Caller"

    StarStarStarStarStar
    Current Employee - Student Caller in La Ceiba (Honduras)
    Current Employee - Student Caller in La Ceiba (Honduras)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Competence Call Center part-time (Less than a year)

    Pros

    Because I want to improve in my self development in the labor world

    Cons

    Time, distance and the difficulty of difference of hour.

    Advice to Management

    Be more accessible

See All 57 Reviews

Competence Call Center Interviews

Experience

Experience
23%
24%
53%

Getting an Interview

Getting an Interview
82%
12%
6%

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (37)  

    Community Manager Interview

    Anonymous Interview Candidate in Barcelona (Spain)
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took a week. I interviewed at Competence Call Center (Barcelona (Spain)) in April 2018.

    Interview

    The interview process took 3 hours. Besides of having to do a presentation and a handwriting test of 5 questions about media and past experience, I had to do 5 online tests on mathematical sequences and comprehension reading. It was really mental, but no one warned me about it before the interview.

    Interview Questions

    • How would you deal with high violent media?   Answer Question
    • What would you do after 5 hours of watching beheadings, for instance?   Answer Question
See All 18 Interviews

Competence Call Center Awards & Accolades

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