Concentrix Careers | Glassdoor

Concentrix Careers

Fremont, CA
10000+ employees
2004
Subsidiary or Business Segment
Staffing & Outsourcing
$2 to $5 billion (USD) per year
In a world full of average, we stand out. We believe experience is everything. Period.

To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together ... Read more

Mission: We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.

Company Updates

  • Around the world we stand together as one team, #ONEConcentrix. Check out our team as we spread good vibes one positive message at a time.

  • Continuing to build real connections through both the great and also the challenging times. Thinking not only our staff and their families, but also the rest of the world as we face adversity together.

See AllSee All

Concentrix – Why Work With Us?


Why grow with Concentrix?

What if we told you that with us, anything is possible and we will support you in reaching all of your career goals?

Our president, Chris Caldwell, is proof that with hard work and tenacity all career goals are achievable. 

From a very young age, Chris had a keen eye for business and began his own entrepreneurship journey by the age of 16, which ultimately led to great success and then momentary failure. With a firm belief in tenacity and perseverance, Chris started exploring other ways to grow when a mentor told him to focus on what he really loved to do, what he felt passion towards and what he could wake up every day and be enthusiastic about. After joining parent company SYNNEX, Chris began to grow Concentrix into the incredibly successful company it is today with more than 230k staff in 40+ countries. 

A big part of Chris' leadership style is working with our people at all levels, whether it is company wide through calls, or in person visiting our many sites around the world. He champions a policy of transparency so that our people know our business, its goals and its culture at every level. From the top level of leadership at Concentrix to our newest staff, our employees are respected and pushed to grow. Concentrix proudly offers all employees the opportunity to learn and grow their career through hands on day to day business operations, and also internal learning portals. 

Visit our career site at careers.concentrix.com to learn more about how you can begin your own journey with us. 

Be part of an award-winning organization that invests in the future and prides itself on high integrity and exemplary character. 

 At Concentrix, the work we do impacts countless people around the world. Each day, from more than 40 countries across 6 continents, our staff helps the world’s biggest and best brands deliver next-gen customer experiences. We do so by being bold in our decisions, being tenacious in our pursuit of excellence and always helping each other be the best we can be. It’s part of what makes us different by design.

  As part of the Concentrix family, you’ll find everything you love in a company and so much more! We offer thousands of learning and development opportunities, trips to tropical locations and can-you-believe-that celebrations, clear paths for career development and even robust compensation packages. We also pride ourselves on our rich culture and diverse staff. But don’t just take our word for it – our leader Chris Caldwell was added to Comparably’s annual Best CEOs for Diversity 2019 list for a reason.

 Do you have what it takes?

 If you’re ready to be challenged and make a real difference with other like-minded individuals around the globe, then join us and find out why more than 225,000 people call Concentrix home. Live it. Love it. Experience ONE CONCENTRIX.

We wear our culture on our sleeves!

We strive to provide the best possible customer experience for all our clients’ customers. We think differently from our competitors because we understand the unique challenges our clients and their customers face.

Experience is everything because great experiences create better engagement. And, better engagement means better business outcomes for everyone. That’s our everyday life at Concentrix.

We are a global partner with ambitious, progressive business leaders and are always looking for ways to disrupt the market by being absolutely obsessed with making our clients’ businesses better. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands.

 

We are a passionate company powered by passionate people.

 

 

We might be in forty different countries but our people are ONE global community.

At Concentrix, we believe our people are at the heart of everything we do. That’s why we’re FANATICAL about our staff. Without our diverse and unified Concentrix family, we would be nothing, so we’re always on the lookout for ways to give back to those who make all our success possible.

 It doesn’t stop at the door to the office though. Our staff prides itself on being active and involved in the communities in which we work and serve others.

No matter what way you’re looking to make a difference, we have something for you! From empowering women leaders to discuss REAL change as part of our dynamic Network of Women program, to helping raise money for local charities by taking part in PRIDE events, to providing medical services on site to select regions around the world – we truly do it all!

 Giving back isn’t just a fad to us. It’s how we work and live at Concentrix. With 125 locations and counting, our staff can count on support everywhere they turn. Join us. Be the difference in our success! Be ONE CONCENTRIX.

 Our people are our voice and we are LOUD.

At Concentrix we know our people are our biggest strength, and we love when they share their growth stories. Around the globe, our staff are challenged to be disruptive every single day and that disruption is not only what makes us grow as a team, but also our people grow as professionals. We are proud to develop our people from within and see them move up in their careers and in the Concentrix organization.

In a world full of average, we stand out. Being fanatical about our people means providing them with the support and resources to learn and advance in our career. Worldwide our teams have access to live learning opportunities, career pathing support and even online learning portals with university level courses. We recognize talent from the moment of hiring and we are proud to support our employees to achieve the highest levels of success.

It takes many people to keep us running as quickly as we do on a daily basis- and we are grateful for each one.

Concentrix Reviews

  • Featured Review

    Helpful (2)

    "This Company Truly Cares About Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager
    Current Employee - Senior Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Concentrix full-time (More than 8 years)

    Pros

    During this COVID crisis, I have been so incredibly impressed with the extent to which the company is going to ensure our staff are cared for. They have enabled an incredible number of staff to move to working at home to keep them safe, they are reaching out to us to find out if we have concerns that need to be addressed AND they are following up on the feedback we provide. They have provided multiple ways for us to get questions answered and concerns raised and they're following up with every single person who has raised a question. I have never seen a company "walk the talk" like this one and I am so proud to be a part of it. Concentrix truly breaks the mold of what you'd expect from a huge company. It truly is fanatical about its staff - every day.

    Additionally, opportunities for growth are everywhere for those who look for them. This is a company that wants people who are looking for careers.

    I would recommend Concentrix to anyone who is willing to invest effort, focus and passion to succeed.

    Cons

    Incredibly fast pace. High expectations of excellence from every member of staff. No chance to slack off. Entry level roles can be extremely challenging. You will be pushed to your max.

    Advice to Management

    Kudos for your focus on caring for us all. Please never lose it as the company grows and evolves. It won't be easy.

See All 7,145 Reviews

Concentrix Photos

Concentrix photo of: #Concentrix Belfast had a pyjama day just for fun! Any excuse to wear a minion onesie! #LifeAtConcentrix #FunAtWork
Concentrix photo of: Thankful for winning Best Use of Technology in #CustomerEngagment at the #EngageAwards.
Concentrix photo of: #Concentrix office spaces are flexible and #Innovative to make #Productivity fun! #LifeAtConcentrix
Concentrix photo of: Our VP Paula Kennedy was recognized with a Silver award for Female Executive of the Year in Europe, the Middle East & Africa at The Stevie Awards. Congratulations! #Leadership
Concentrix photo of: Our 2018 APAC President's Club winners have landed in Philippines for their well deserved getaway! We will be celebrating their success and recognition over the next four days. #LifeAtConcentrix
Concentrix photo of: Rise and shine! #Concentrix #DifferentByDesign
See All PhotosSee All

Concentrix Interviews

Experience

Experience
62%
18%
20%

Getting an Interview

Getting an Interview
50%
14%
14%
9
8
3
2

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (21)  

    Customer Service Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Concentrix.

    Interview

    Easy, 2 phone calls and a zoom interview. Recruiter was really nice to talk to, the entire process took 20 minutes and she let me know I was hired. Had to have background check done and I9 done.

    Interview Questions

    • Past employment, and what my responsibility would be the the company.   3 Answers
See All 1,189 Interviews

Concentrix Awards & Accolades

  • #9 in 50 Most Loved Companies, Glassdoor/Love Mondays, 2018
  • Top 50 Best CEO's For Diversity, Comparably, 2019
  • 2019 Outstanding Employer For Large Enterprise, PEZA, 2019
  • 2017DSCI Excellence Awards - Privacy Leader of the Year -Sandeep Bansal, DSCI, 2017
  • Highest Percentage of Differenty Abled Employees, STPI Export Awards, West Bengal, Kolkata, 2017
See More

Work at Concentrix? Share Your Experiences

Concentrix
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or