Working at Concentrix | Glassdoor

Concentrix Overview

Fremont, CA
10000+ employees
Subsidiary or Business Segment
Staffing & Outsourcing
$2 to $5 billion (USD) per year
In a world full of average, we stand out. We believe experience is everything. Period.

To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together ... Read more

Mission: We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.

Concentrix – Why Work For Us?

We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!

As part of the Concentrix family, you’ll find everything you love in a company and so much more! We encourage you to explore your options and see what fits the needs of your career. Want help to advance? No problem. We offer thousands of learning and development opportunities, too! Free!

Once you’re here, you’ll see that recognizing the excellence of our teams is something we pride ourselves in doing early and often. From trips to tropical locations and can-you-believe-that celebrations, thanking our amazing staff is part of what makes working at Concentrix different by design.

It’s not all work. We like to put a spotlight on our staff with karaoke and dance contests.

Join us to find out why more than 225,000 people call Concentrix home. Live it. Love it. Experience ONE CONCENTRIX.

We strive to provide the best possible customer experience for all our clients’ customers. We think differently from our competitors because we understand the unique challenges our clients and their customers face.

Experience is everything because great experiences create better engagement. And, better engagement means better business outcomes for everyone. That’s our everyday life at Concentrix.

We are a global partner with ambitious, progressive business leaders and are always looking for ways to disrupt the market by being absolutely obsessed with making our clients’ businesses better. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands.

We are a passionate company powered by passionate people.

Being ONE CONCENTRIX doesn’t stop at the door to the office. We encourage our staff to be active and involved in the communities where we work and serve others. #ConcentrixCares

We have something for everyone! Our staff take part in PRIDE events and help raise money for local charities. You’ll find our staff with a hammer in hand to help build homes or working together to discuss real change as part of our global Network of Women.

Diversity isn’t a buzzword for us. It’s how we work. With 125 locations and counting, our staff can count on support everywhere they turn. Join us. Be the difference in our success!

When I started at Concentrix in May 2007, I thought it was going to be a quick job. I had no idea of the adventure my time here would become and all the incredible people I would meet along the way.

I started with the company as an advisor. Next, I moved to the Sales team and did well. I was promoted to floor support helping my peers achieve sales targets and assisting management with our new hire academy bay and sales performance.

My team manager saw something in me that I could not see in myself. He talked me into at least interviewing for a role I didn’t think I wanted. I got the job and quickly became part of the emergency family.

In 2016, when my personal life hit rock bottom, my career took off. I won Call of the Year for assisting in the delivery of a bouncing baby boy! My rise didn’t stop there. I went on to be awarded the distinguished title of North American Dispatcher of the year for my contributions in the emergency field and for my role in a breech child birthing delivery. As a result, I went on to do countless radio and magazine interviews. I was featured in an article by Refinery 29 with my mother about working moms. I became an emergency instructor teaching new frontline staff with the skills needed to dispatch in an emergency environment.

Being a working mom has its own challenges and sometimes we leave what we love, to do what’s best for our children. An opportunity came for me to move to Marketing. I love my management team and my co-workers are great. I have learned that in all aspects of my life I will always be growing, learning and changing. When I think life is taking me one way, it turns, and I have a new path. If I have to live by just one quote it has to be from the ultimate icon for dreams.

“Keep moving forward!” – Mr. Walt Disney.

Letisha Ghanbari, Marketing Specialist

Concentrix Reviews

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Concentrix President Chris Caldwell
Chris Caldwell
962 Ratings
  • Featured Review

    Helpful (6)

    "Great Company to work for!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Support Specialist in Washington, DC
    Current Employee - Software Support Specialist in Washington, DC
    Positive Outlook
    Approves of CEO

    I have been working at Concentrix full-time (Less than a year)


    Great company to work for! They train you well and to succeed. Concentrix is all about it's employee's and their success on the job. We're a big team! Very flexible schedules. You can also work from home!


    Absolutely no Cons whatsoever!The best company I've ever worked for!

    Advice to Management

    Keep doing what you do and keep growing!

See All 2,296 Reviews

Concentrix Photos

Concentrix photo of: Rise and shine! #Concentrix #DifferentByDesign
Concentrix photo of: In our immersive Game Room, we hang out with our workmates and keep our #breaktime action-packed at our newest #office in EXXA Tower in Quezon City, Philippines. #Concentrix #ExperienceIsEverything
Concentrix photo of: Health is wealth! That’s why we made sure to invest in state-of-the-art gym equipment at our newest #office in EXXA Tower in Quezon City, Philippines. #Concentrix #ExperienceisEverything
Concentrix photo of: #Concentrix Costa Rica celebrating our greatest gift and our future. Happy Children's day! #InvestingInTheFuture
Concentrix photo of: What's the best way you get between floors at your office? For our staff at #Concentrix Burnside it's gliding down this gorgeous slide. How cool is that? #FunAtWork
Concentrix photo of: Happy Monday! ☕️ #Concentrix #DifferentByDesign
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Concentrix Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (40)  

    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took a week. I interviewed at Concentrix.


    Very easy, basic computer skills questions. If applying for work at home (WAH) position, they ask you to take a personality test, as well as a basic computer skills test (ex: How do you view items that have been downloaded to your computer) as well as a typing test. You are then asked to do the same thing but in a timed format. It's rather easy if you are at least a little computer savvy. You are then required to set an appointment for interview which will be held in a group setting.

    Interview Questions

    • How did you handle a situation where a client was not happen? What did you do to handle that situation.   1 Answer
See All 485 Interviews

Concentrix Awards & Accolades

  • #9 in 50 Most Loved Companies, Glassdoor/Love Mondays, 2018
  • 2017DSCI Excellence Awards - Privacy Leader of the Year -Sandeep Bansal, DSCI, 2017
  • Highest Percentage of Differenty Abled Employees, STPI Export Awards, West Bengal, Kolkata, 2017
  • Delhi Best Employer Brand Awards 2017, World HRD Congress, 2017
  • Training Top 125, Training Magazine, 2018
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