Working at Conduent | Glassdoor

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Conduent Overview

Florham Park, NJ
10000+ employees
2017
Company - Public (CNDT)
Staffing & Outsourcing
Unknown / Non-Applicable
Conduent is more than just the world’s largest business process services company. We’re changing the way businesses and governments interact with their citizens, customers and employees, every single day.

At Conduent, you’ll ... Read more

Mission: Our mission is to modernize the constituent experience by making every interaction digital, personalized and secure.

Conduent – Why Work For Us?


The Conduent Difference

As the world’s largest business process services company, we’re improving the way businesses and governments interact with their citizens, patients, customers and employees. Our mission is to modernize the constituent experience by making every interaction digital, personalized and secure.

Conduent is more than just the world’s largest business process services company. We’re changing the way businesses and governments interact with their citizens, customers and employees, every single day.

At Conduent, you’ll find unique opportunities to work for some of the world’s biggest brands: accelerating employee training and career development for Hertz, ensuring customers enjoy more quality time on the open ocean with Royal Caribbean, unlocking efficiencies through digital transformation with Procter & Gamble. Thanks to our many talented employees, we’re modernizing the constituent experience—and moving the world forward.

How we Deliver

Our Expertise: We have deep domain expertise in the industries we serve and the operational categories in which we operate. We not only understand the technical, regulatory, and end-user complexities of our clients' industries, we design and implement solutions that help transform their business and operate them on their behalf.

Our Approach: We are specialists in understanding the human dimension of the services we provide. We design everything from the end constituent's point of view, back; not from the client's back office, forward.

Our Applied Innovation: We create solutions for our clients through an engineering and innovation mindset that is practical in the real world. We are leaders in the areas of automation, analytics and personalization.

Conduent Reviews

2.4
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Conduent CEO Ashok Vemuri
Ashok Vemuri
494 Ratings
  • Featured Review

    Helpful (78)

    "Wish I had found this job sooner!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chat Technical Advisor in Lexington-Fayette, KY
    Former Employee - Chat Technical Advisor in Lexington-Fayette, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Conduent full-time (Less than a year)

    Pros

    -Guaranteed 40 hours a week
    -Opportunity to get overtime if desired with few limitations
    -No experience needed they offer a great training program
    -incentive based raises allows the opportunity to make an extra dollar an hour
    -willing to work with you on accommodations
    -works are school schedules(only for current employees)
    -easy easy easy job
    -coworkers are great

    Cons

    -have to have open avaivility to be hired
    -shifts are picked via shift bids

    Advice to Management

    Keep on being great!

See All 1,096 Reviews

Conduent Photos

Conduent photo of: Conduent
Conduent photo of: Customer Care
Conduent photo of: Customer Care
Conduent photo of: Conduent
Conduent photo of: 4th Floor Call Center
Conduent photo of: Conduent
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Conduent Interviews

Experience

Experience
51%
22%
27%

Getting an Interview

Getting an Interview
60%
10%
10%
7
7
3
3

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1. Helpful (12)  

    Tier I Tech Support At Home Interview

    Anonymous Employee in Remote, OR
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Conduent (Remote, OR).

    Interview

    Applied online then was invited to complete an assessment. The assessment included 4 test. I thought I didn't not pass because my typing skills are not advanced. But I got an email about 4 days later stating I had passed all assessments and I was then invited to an interview. During the first interview I was given the job requirements and description (very easy). Got an invite for a 2nd interview. This interview was another phone interview which happened about 2 hours after the 1st one. The 2nd interview was basically a repeat of the 1st, plus the interviewer told me what to expect during the final interview. Got the invite for the 3rd and finally interview while on the call with the interviewer for the following day. The final interview was a bit intimidating, because I have anxiety and it was via WEBCAM...omg lol! But, I got through it...I was asked about 6 questions. 3 customer service related and 3 technical questions regarding an iPod. The hiring manager then showed me the available schedule time slots. There were only 4 to choose from. After the interview I got an offer email 2 hours later!

    Also to everyone who post here...thank you! This section of glassdoor is very helpful. The same questions were asked during the interviews so I was very prepared; minus my anxiety issue :)

    Interview Questions

    • how do you find a hidden wifi network   1 Answer
    • describe you office space   Answer Question
    • how do you add another email to you account   1 Answer
    • how would you deal with a customer you do not understand   1 Answer
    • how would you reach out to your supervisor in a work from home environment   1 Answer
See All 245 Interviews

Conduent Awards & Accolades

  • Top 50 Companies Hiring for Remote Jobs, FlexJobs, 2017

Work at Conduent? Share Your Experiences

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