Mission: It is Consero's mission to produce world-class networking and learning opportunities for senior-level executives. Our mandate is to do so with a passion for hard work and quality to ensure personal and company success, a focus on current and future profitability ...
I worked at Consero Group full-time (More than a year)
Strong senior leadership, flexible work life balance, fun co-workers, exciting work travel, unique value proposition, ethical/honest management, great exposure to sales, room to grow, private ownership.
Tight salaries, open floor plan office, some inexperienced management, difficulty measuring product benefits, process improvement ongoing.
Advice to Management
First of all, this management team is highly experienced in building lower middle market growth businesses from the ground up. They're aware of how much time it takes, that most service businesses don't see explosive growth, how important culture & development is in the process, the brand power, etc. As such, I don't have a ton of advice to management, because I enjoyed working there & am forever grateful for the opportunity, flexibility, and support. There are a few things I would point out, although they're mostly trade-offs, so to speak. First, DC is an extremely expensive city, so a higher base salary for most employees couldn't hurt, but I also understand how important careful budgeting is to a group like Consero (which is sometimes underappreciated from an employee's perspective). At the same time, the management does a great job of tying performance to compensation, so you can earn your keep with some luck. There's a great focus on keeping the culture positive too, despite the fact that much of the daily work is dialing for dollars type sales, which generates some turnover. On that point, I might put more effort into defining the benefits & outcomes of working with Consero to potential clients, to better control the narrative from an early point in the sales cycle. In addition, I'd re-brand away from events, even though that's not a word that's used internally, by trying to think of the product/service as consulting & knowledge work. For example, expert networking is now well understood in mainstream commercial culture, and executives understand the benefits of meeting experts that can assist/grow their business, as opposed to vendors that can service their business/competing on price, so that might be one way to re-brand. In short, most of the senior team has long-standing ties to the "events" industry, so bringing in a senior employee from outside that realm (e.g. maybe an engagement manager from a consultancy) would be helpful. This might help the firm get past some of its growing pains, and allow for strategic re-invigoration. The problem right now is that it's hard to get traction at the top of the funnel, because conferences/events/forums are all the same, even if they're not, in the minds of the listener. There are also some bandwidth issues, because there are only two layers to management, so the firm has not always taken advantage of certain high-profile client opportunities, because there's not enough time/people to think carefully on how to capitalize. The last thing I'll say is that I may sound like I'm being somewhat critical, but this business is run so much more professionally, ethically, and honestly than 90% of small businesses nationwide that not much advice needed. I have very little doubt that in 10 years time Consero's going to have grown significantly, solidified its processes, built several strong recurring revenue streams, diversified into other ancillary products, and more. All the best to a fantastic company & team!
I applied through college or university. The process took a week. I interviewed at Consero Group (Washington, DC) in August 2016.
phone interview, simple and easy. standard questions, mainly just talking about the company. They let me know quickly that the team had decided to stop the process and fill the role at a later date. Kind of annoying they even posted the job or interviewed, but they were nice.
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