I worked at Consolidated Communications full-time (More than 10 years)
- Great competitive pay for the region
- Great benefits - health insurance options, 401k match, wellness benefits
- Long history in community, very philanthropic
- IT Department is open to working remote as needed
- Execs are not supportive and/or don't participate in new technology and processes which in turn make all the management not use it either. It's hard to bring about any true change and improvement in technology because of this.
- The company has historical roots as a family owned company that was able to serve their customers and community well, while still caring deeply and providing excellent work environment for their employees. Unfortunately since becoming a public company their only driving force seems to be making money for the investors and only care what things look like to the investors. While their community support is still there, and they provide adequate (barely) customer value and experience, caring for the employees, their morale and work conditions is at an all time low.
- Since becoming a public company they are now completely focused on acquiring and integrating other telecommunication companies - even when our own processes and people are not stable. To make budget their is continual decrease in head count, forcing the work of those that left onto the already overworked co-workers.
Advice to Management
Care for your people and processes as a first priority, not making money for investors.
I applied through college or university. I interviewed at Consolidated Communications (Lufkin, TX) in March 2017.
Emailed an Access Engineer Manager about the position they contacted my university’s department they were looking to fill. Drove to their manager’s office in Lufkin. Not sure what the point was because they offered the position to someone they interviewed weeks before me. I was interviewed on a Monday and they sent him the offer that Friday. Had to contact them multiple times to find out I didn’t get the position.
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