WHO'S CONSUMER CELLULAR?
Consumer Cellular is one of the most established operators of cellular phone service in the U.S. Our Portland, Oregon-based company is privately held and has experienced an average of 30% growth every year for the past six years. In 2017, we served over 2.5 million customers nationwide and are up to more than 1,500 employees. We were also named one of Oregon’s Most Admired Companies by the Portland Business Journal.
Consumer Cellular was honored in 2017 as one of the fastest growing private businesses in the nation by Inc. Magazine — our ninth consecutive year earning a spot on their prestigious Inc. “Top 5,000” list. We were also recently named one of the Fastest Growing Private Companies by the Portland Business Journal.
PROVIDING MOBILE SERVICES WE CAN ALL RELY ON.
In just 22 years, Consumer Cellular soared to success by keeping mobile communications simple, affordable and free of contracts. Unlike typical nationwide providers of cellular phones and services, we’re family-owned and operated. Despite dramatic growth, we’ve kept our small-business culture. It’s as true to our brand now as when we opened our doors in 1995.
We’re smaller, easy going and like it that way. We bet you will, too. Inside our doors, you’ll find straight-up friendly people and jobs with growth potential. Our four locations now support over two million customers — and all from within the USA. We’re marketed through AARP, Target and other retailers where simplicity and affordability are key.
UNRIVALED, AWARD-WINNING CUSTOMER SERVICE.
Consistently rated highly by Consumer Reports, PC Magazine, J.D. Power and Nielsen, Consumer Cellular offers flexible plans that comfortably align with our customers’ needs and tastes. Come join our team. Feel proud knowing you’re part of a great company with high integrity. And, grow fast with us.
OUR STRAIGHTFORWARD APPROACH.
We’re privately owned, proud of it and know how to make work fun. While known for being family-oriented and friendly, we’re also casual while professional in our interactions with the public.
ALWAYS MINDFUL OF THE CONSUMER AND OUR EMPLOYEES.
Consumer Cellular was one of the first companies to offer affordable cellphone service to all, not just a privileged few. We stay ahead of their needs, and this mindset remains evident in how we invest in our employees, too. At Consumer Cellular, you can count on the reward of our success with:
EMPLOYEE TRAINING & DEVELOPMENT.
We can’t grow if you don’t, so we’ll constantly work to help you advance your career from every angle:
OUR PLEASANT WORK ENVIRONMENT.
We maintain the kind of casual and upbeat workplace employees prefer. Consumer Cellular has been recognized as one of the “100 Best Companies to Work” for in the state of Oregon by Oregon Business Magazine, and by CareerBuilder as one of the "Top Companies to Work for in Arizona."
Join us and you can take part in our employee appreciation events, frequent department lunches, barbeques and more. You may even want to become a regular on one of our company sports teams or attend the games.
ADVANCE YOUR CAREER HERE.
To achieve our goals and rapid growth, we rely upon hiring honest and industrious, friendly people with strong written and oral communication skills. Every single team member greatly contributes in creating the atmosphere and focus that foster our remarkable growth. Rest assured — you’ll indeed join a great group of self-motivated colleagues.
Working at Consumer Cellular is both challenging and rewarding. We thrive from the excitement of creating innovative products and services that are truly valued by our customers.
THE THREE COMMUNITIES WHERE WE WORK.
Portland, Oregon is home to our Corporate Headquarters and founding office. In addition to hosting our contact center, Headquarters is where you’ll find the company’s billing, IT, retail and marketing teams. Product packing, shipping and storage are also located at our nearby Portland distribution center.
Our largest office currently, the Redmond, Oregon contact center, opened in August 2012 and continues to flourish. The first Phoenix, Arizona contact center opened in 2010, and in 2016, we opened a second office. This location is rapidly growing and poised to become our largest employee community.
We’re always looking for wholesome people who are great at assisting our distinct customer base. If you possess outstanding skills, creativity and dedication, please check back often to view the latest openings.
COMMUNITY INVOLVEMENT — THE CONSUMER CELLULAR WAY.
As a close-knit company, Consumer Cellular loves to engage and support the world around us. It’s a key component of our core value. As an employee, your involvement with local and national charities will be encouraged, and we’ll gladly match your donations or volunteer time up to $250 per year. It’s a win-win.
In 2017 alone, we did the following:
We also believe in a sustainable future and recycled 95% of our shipping by-products. Our Green Team committees at each location brainstorm ideas and look for areas where we can continue to reduce our carbon footprint.
Grow fast with Consumer Cellular. Learn about our current openings and apply today.
I have been working at Consumer Cellular full-time (More than a year)
Excellent work atmosphere
Full Benefits package
Need to learn a lot about smartphones
Advice to Management
Improve employee resources (KB) to make them more efficient and easy-to-read/comprehend for our new employees
I applied online. The process took 3 weeks. I interviewed at Consumer Cellular (Portland, OR) in January 2014.
The hiring process was fairly straight forward. This consisted of a resume screening, 2 phone interviews and 1 in person interview followed by a week deliberation period after which notification was sent out that individuals were selected or not.
Interview consisted of characteristic and technical questions, no questions were ambiguous or unexpected.