At Consumer Reports, we’re building a diverse workforce that reflects our society, embraces new ways of thinking, celebrates a wide breadth of experiences, and reflects all of the audiences we serve.
Inclusion means valuing the uniqueness that each staff member brings by creating an environment where everyone is welcome. Our objective is simple: for all employees to feel supported so that they’re set up for success.
Every day, in every job, our employees make a difference for consumers and society. Whether we’re testing products in our labs or on our test track, exposing scams through fearless investigations, or advocating for policies that serve and protect consumers’ interests, we make an impact on people’s lives.
From product developers and software engineers to writers, editors, and policy experts, we work together to champion consumer interests.
Sure, we have best-in-class medical, dental, and vision benefits, but our wellness programs also help you build and maintain a healthy mind and body. Exercise classes, gym reimbursement, and nutrition counseling are just a few ways we help you bring your whole self to work.
We ask you to work hard for consumers—but in exchange, our vacation, illness, and holiday schedules allow you time to recharge. Add in amenities such as farm-to-table produce deliveries, on-site dry cleaning service, and an employee assistance program to help manage life’s unexpected challenges, and life feels like less work.
Expand Your Horizons
We offer our employees an integrated approach to professional development. A combination of on-site training, e-learning, external training, and tuition reimbursement set you up for success and prime you for the next challenge.
Build Your Future
Our 401(k) and retirement plans offer a range of options to help prepare for the day you choose to stop working and take up skydiving or spelunking. With a variety of investment choices and an excellent employer match, your savings will grow right along with your career. As you build your future, you can also take advantage of our credit union to make the most of your money while you’re still working.
So, what do we do with all of those products we buy and test? Employee auctions! Benefits, such as ergonomic workspaces, free shuttle service and transit check reimbursements, company-funded dependent care reimbursements, and most importantly, a chance to work for one of the most trusted brands around, are just a few things that set us apart.
Here is what is happening in IT and Digital here at Consumer Reports!
Our organization is in the midst of modernizing all of our platforms, investing in untapped data and technology opportunities, and improving our data management capabilities.
Connecting with Consumers
We are embracing emerging technologies to deliver integrated, personalized, relevant content and products that ultimately connects to consumers.
Technology push and development of Consumer Reports Mobile Products & Services which include; Consumer Reports iPad App, Consumer Reports Ratings App, Consumerist Tipster, and the much demanded Consumer Reports Cars App all available on iOS and Android devices.
Our organization is going through a comprehensive transition to Agile tactics in every aspect of our business. Our development team recently changed the way we design software, engage our customer base, and how we interact as a team.
ConsumerReports.org is the largest paid-publication based subscription Web site in the world with 3.3 million paying subscribers. That number has more than doubled since 2004, when there were 1.5 million subscribers to the Web site.
If all of this sounds interesting, come check out our Career Opportunities at http://www.consumerreports.org/cro/careers/landing-page/index.htm.
I have been working at Consumer Reports full-time (More than 10 years)
-Very smart people all aligned around a mission to help consumers
-People talk about the revolving door on managers-not true. We have added managers, and a few have left, hardly a revolving door. Most added have been in new roles. For the most part they seem solid. Time will tell, like another year or so, if they can be truly great, but they are solid
-While we did lose some long tenured employees, we are hiring employees with great technical skills and external perspective
-Perfect time to join a non-partisan media outlet
Take the negative with a HUGE grain of salt. Most employees are engaged, happy, and very proud to work here.
-Based in Westchester, not NYC
-Base salaries are high and benefits are very good, but because they are non-profit, bonus plan is nominal
Advice to Management
Keep communicating, keep an open mind to employee ideas
I applied online. The process took 1 day. I interviewed at Consumer Reports (Yonkers, NY) in August 2016.
After meeting for three hours with HR and members of the editorial staff, the HR person told me she'd get back to me the following Wednesday, which she did, to tell me they chose another candidate. This might have been because they picked up on the fact that halfway through the interview I knew the place wasn't for me. Everyone was perfectly friendly and intelligent but the impression I got from them, coupled with my reading of the magazine, is of a once great but stodgy brand that missed the on ramp to the digital superhighway and is struggling to recapture its relevance....not easy to do when they compete with so many free review websites and specialty magazines. Nobody I spoke with seemed to have a clear idea how of this could be done. Consumer Reports' mission as an unbiased consumer advocate is an admirable one, but the digital age seems to have left them adrift. Astonishingly, one of the interviewers explained the negative Glassdoor reviews (he brought up Glassdoor - I didn't) as a reaction to change by people who have been doing things a certain way for too long. I think there's more to the story than that. When I asked him how CR planned to make up for declining print revenues, he said CR hopes consumers will buy into its mission with charitable donations, like they do with NPR and PBS. Passing the hat around doesn't sound like a viable business model to me, so I was happy to give CR a miss.