Working at Continuum Managed Services | Glassdoor

Continuum Managed Services Overview

Boston, MA
1001 to 5000 employees
2011
Company - Private
IT Services
$100 to $500 million (USD) per year
Continuum empowers managed IT service providers, giving them the technology platform, services, and processes they need to simplify IT management and deliver exceptional service to their small and medium-sized clients. Continuum’s vertically integrated IT service ... Read more

Mission: To be the world's leading provider of service-enabled software that monitors and manages the increasingly complex information technology needs of small and medium-sized businesses.

Company Updates

  • http://glassdoor.com/slink.htm?key=vQdNQ

    We're Hiring in Sydney!!

    Published on Hello Sydney!! Right now, someone is looking for a channel focused technology company who is expanding into Australia and APAC. Give this post a like and share to help that person find us! While we have quite a few existing channel partners in APAC, the region is growing fast and we need the right Sales Engineer type to help us expand!!

  • http://glassdoor.com/slink.htm?key=vQdNV

    Continuum Strengthens Executive Team with Two New Appointments

    BOSTON - March 7, 2017 - Continuum ®, exclusive provider of the only vertically integrated IT service delivery platform that enables MSPs to scale rapidly and profitably, has strengthened its executive team with the appointment of Geoffrey Willison as Chief Financial Officer and Fielder Hiss as Vice President of Product, effective March 1, 2017.

See AllSee All

Continuum Managed Services Video

Provided by employer [?]

Loading...

Continuum Managed Services – Why Work For Us?


Continuum empowers managed IT service providers, giving them the technology platform, services, and processes they need to simplify IT management and deliver exceptional service to their small and medium-sized clients. Continuum’s vertically integrated IT service delivery model combines an unmatched SaaS-based technology suite with a world-class NOC and Help Desk, allowing them to not only remotely monitor, manage, backup and secure their clients' IT environments from a single pane of glass, but scale rapidly and profitably. Continuum employs more than 1,400 professionals worldwide and monitors more than 1 million endpoints for its 5,800 partners, including MSPs servicing more than 65,000 SMB customers and Web hosting provider partners supported by its R1Soft server backup product line. The company established the Continuum Veterans Foundation, a nonprofit organization providing financial support to charities focused on helping veterans find jobs in IT.

For more information, visit https://www.continuum.net/ and follow on LinkedIn and Twitter @FollowContinuum.


teamwork /'teem-wurk'/ n cooperative and coordinated effort on the part of a group of persons acting together as a team or in the interests of a common cause.


Continuum is the ultimate representation of a team. It is paramount to our success and important for our culture. We value the team mentality in everything we do. 

Careers at Continuum
Continuum is a leading provider of intelligent, resolution-oriented management software and data protection solutions for Managed Service Providers (MSPs). We offer a challenging and rewarding environment for talented, energetic professionals looking to join a highly profitable company serving a market that is growing at an accelerated pace.

Our competitive, comprehensive and flexible benefits program helps meet the changing needs of you and your family.

Benefits:

The Basics...

  • Full comprehensive benefits package that includes: medical, dental, vision, life, disability, Health Savings Account, Flexible Savings Account
  • Retirement benefits: 401(k) with generous match
  • 3 weeks paid time off + 12 paid holidays
  • Paid parental leave
  • Commuter benefit (Boston office)
  • Flexible work environment

The Fun Stuff...

  • Bagel Mondays and Pizza Thursdays - Skipping breakfast at home on Monday morning is the best feeling ever!
  • Free drinks and snacks 
  • Subsidized Continuum market with most drinks only 50 cents
  • Multiple coffee & espresso machines throughout the office
  • Ping Pong Table
  • 4 beers on tap (Boston office)
  • Casual dress code – we like to be comfortable!

Continuum Managed Services Reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Continuum Managed Services CEO Michael George
Michael George
162 Ratings
  • Featured Review

    Helpful (3)

    "I want to retire here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cranberry Twp, PA
    Current Employee - Anonymous Employee in Cranberry Twp, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Continuum Managed Services full-time (More than 5 years)

    Pros

    -Opportunity for advancement
    -Great benefits
    -Good workplace culture
    -Nice office, perks, food, etc.
    -Fantastic people make this an enjoyable workplace

    Cons

    -Aged tools that badly need updated (in progress, thankfully)
    -Disconnect between senior management and ground level (happens at all companies)
    -Not making it clear when terminations occur that it is due to performance (makes people uneasy, employees begin to think terminations are at random)
    -Commitment to "health" is a bit strange because the office constantly orders unhealthy food, everyone who works here gains 10 pounds their first year

    Advice to Management

    -Try to understand the roles and responsibilities of direct reports on a first-hand basis; it may not change the way you make decisions, but it could help you relate to the concerns of the employees at large
    -Pony-up more cash to good employees to give them incentive to stay
    -Don't "sit on" bad apples; if an employee isn't working out, it's best for everyone to end the relationship and not wait. Otherwise, it sets a bad example for other people working around them, particularly newer employees.

See All 230 Reviews

Continuum Managed Services Photos

Continuum Managed Services photo of: We like doing work in our cafeteria!
Continuum Managed Services photo of: Boston reception
Continuum Managed Services photo of: Navigate 2016
Continuum Managed Services photo of: Bill Walton Keynote at Navigate 2016
Continuum Managed Services photo of: Boston Views
Continuum Managed Services photo of: Boston Office
See All PhotosSee All

Continuum Managed Services Interviews

Experience

Experience
63%
12%
25%

Getting an Interview

Getting an Interview
37%
24%
15%
9
9
4
2

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Software Engineer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Continuum Managed Services.

    Interview

    The process was cordial and about what you would expect. Phone Interview than 2 rounds of in persons interviews. Spoke with several different managers of different departments. Extremely nice office. The hardest thing about it all was parking. I did not see any designated parking and not being from the city that was an issue.

    Interview Questions

    • How long have you been working in the industry   1 Answer
See All 57 Interviews

Continuum Managed Services Awards & Accolades

  • 2016 Best Places to Work in Western Pennsylvania, BizJournals, 2016
  • AVA Digital Award - Gold Winner, AVA Digital Awards, 2016
  • Online Video, The Telly Awards, 2016
  • 2016 Content Marketing Award Finalist, Content Marketing Institute, 2016
  • Pittsburgh Tech 50 Awards Finalist, Pittsburgh Technology Council Tech 50, 2016
See More

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Work at Continuum Managed Services? Share Your Experiences

Continuum Managed Services
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or