Mission: Our Why is People!
I have been working at Convergence Networks full-time (More than a year)
*At Convergence, there is a lot of potential mobility for promotions, training, etc. *The training/education opportunities are unbelievable.
*The ownership and management team are basically in perfect sync so you don't see any blatant dysfunction between the high level goals and the operations.
*Office politics and drama are probably at the minimum level that mere humans can achieve.
*Teamwork is emphasized. You don't have to know everything. Knowledge is distributed, and that is acknowledged.
*Mistakes are EXPECTED. You don't have to live in fear of making mistakes and there are no incentives to hide mistakes. You can just acknowledge a mistake and move on.
*The management is truly sympathetic to whatever challenges you're facing and will work with you to be successful.
*Convergence is not "sales" focused. They are totally focused on building and maintaining relationships with existing customers over very long periods of time. *It's very rare that a customer leaves.
*This is the least cutthroat organization that I have ever worked for. The general culture is a "win-win" collaborative attitude.
*The owner is really into studying "leadership" as a general concept and tries to find practical ways to apply what he learns from his favorite leadership experts. If you like the author Simon Sinek and have relevant skills/aptitude, then Convergence is probably a good fit for you. If you dislike Simon Sinek, then you probably should not work at Convergence.
*You have an opportunity to work with some really smart people that also work super hard. There's a strong likelihood that some of that will rub off on you after awhile.
*The most important point is this one. The 4 team leaders all have impeccable character, so whoever your supervisor is, you will be in good hands.
*This industry is not cupcakes and rainbows. Not all customers are what you might consider "reasonable". You have to use and/or develop people skills to be able to play the cards you're dealt and find ways to build trust and work with difficult customers.
*Typical growing pains for a growing company such as space issues and integrating new staff.
Advice to Management
*Expand the company's offices into other cities.
*Continue to grow the next generation of leaders so the company can carry its culture and core values forward.
*Consider internships to grow the next generation of staff.
*Keep doing the road maps and spend more time talking about them and refining them. That whole concept is gold.
Let us know if we're missing any workplace or industry recognition –
Pay Equality Pledge
Committed to paying equitably for equal work & experience
Tech Hiring Commitment
Helping to train, hire and promote more technology workers
Career Advancement Program
Helping employees "upskill" into higher-paying positions
Social Responsibility Pledge
Formal programs or foundation to give back to communities
Has programs that support a diverse and inclusive workforce
Pledge to Thrive
Taking steps to prioritize employee well-being