Convergys Pay & Benefits | Glassdoor

Convergys Overview

Work Here? Get a Free Employer Account
Cincinnati, OH
10000+ employees
1998
Company - Public (CVG)
Business Services
$2 to $5 billion (USD) per year
Unknown
Great experiences don't happen by chance. They are the result of inspired thinking and design that transforms the mundane into something memorable.

Convergys is the world leader in customer experience outsourcing. We infuse innovation ... Read more

Convergys Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
1,288 Ratings
  • "Good Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time

    Pros

    The pay of $11 hr was not too bad at all. This was my first full time job and the checks compared to my previous part time job looked "beefy."

    Cons

    Way too repetitive, its something you might get tired of very quickly. Team leaders constantly screaming at you about meeting goals, ANNOYING.

    Advice to Management

    STOP Bothering the employees, some of them are doing their best.

See All 4,144 Reviews

Convergys Photos

Convergys photo of: Cincy Office
Convergys photo of: Exterior
Convergys photo of: Convergys Sunset 09-10-2015
Convergys photo of: Right outside convergys - phones are prohibited inside.
Convergys photo of: call center
Convergys photo of: A beautiful Scenery
See All PhotosSee All

Convergys Interviews

Experience

Experience
60%
22%
17%

Getting an Interview

Getting an Interview
59%
12%
10%
8
4
3
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Technical Support Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Positive Experience

    Interview

    Had two interviews and then did a side by side then did a role play then was offered a job and had to complete background paperwork with at least 10 years history

    Interview Questions

See All 1,003 Interviews

Company Updates

  • The creation of new jobs and careers is one of the most important things we do in our communities, and we are glad to have the opportunity to invest in Johnstown.

    Governor Wolf Announces 251 New Jobs in Cambria County

    Harrisburg, PA - Governor Tom Wolf announced today that Convergys Corporation, a global customer management service provider, will establish operations in Lower Yoder Township in Johnstown, Cambria County. The move will result in the creation of 251 jobs. "I am pleased that Convergys chose to establish operations in Cambria County, Pennsylvania.

See AllSee All

Convergys Awards & Accolades

  • Silver Stevie Award, The Stevie Awards, 2017
  • Top 15 Remote Work, FlexJobs, 2017
See More

Work at Convergys? Share Your Experiences

Convergys
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or