Working at Convergys | Glassdoor

Convergys Overview

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Cincinnati, OH
10000+ employees
1998
Company - Public (CVG)
Business Services
$2 to $5 billion (USD) per year
Unknown
Great experiences don't happen by chance. They are the result of inspired thinking and design that transforms the mundane into something memorable.

Convergys is the world leader in customer experience outsourcing. We infuse innovation ... Read more

Convergys Reviews

2.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
1,105 Ratings
  • "Customer Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tamarac, FL
    Current Employee - Customer Service Representative in Tamarac, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Convergys full-time (Less than a year)

    Pros

    great company love employees and motivates

    Cons

    great company offers a lot of positions

    Advice to Management

    within 6-12 months of employment

See All 3,679 Reviews

Convergys Interviews

Experience

Experience
60%
22%
16%

Getting an Interview

Getting an Interview
59%
12%
10%
8
4
3
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Helpful (26)  

    Anonymous Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Convergys.

    Interview

    Had an interview that included a typing test and doing some online research. I aced it all! Had a good interview. Was told they would call me the next week to set up the 2nd step of the hiring process. Waited all week, then got an email saying my application was rejected. No idea what happened. I know my background check was ok. So who knows!

See All 898 Interviews

Company Updates

  • The creation of new jobs and careers is one of the most important things we do in our communities, and we are glad to have the opportunity to invest in Johnstown.

    Governor Wolf Announces 251 New Jobs in Cambria County

    Harrisburg, PA - Governor Tom Wolf announced today that Convergys Corporation, a global customer management service provider, will establish operations in Lower Yoder Township in Johnstown, Cambria County. The move will result in the creation of 251 jobs. "I am pleased that Convergys chose to establish operations in Cambria County, Pennsylvania.

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Convergys Awards & Accolades

  • Silver Stevie Award, The Stevie Awards, 2017
  • Top 15 Remote Work, FlexJobs, 2017
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