Working at Convergys | Glassdoor

Convergys Overview

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Cincinnati, OH
10000+ employees
1998
Company - Public (CVG)
Advertising & Marketing
$2 to $5 billion (USD) per year
Unknown
Great experiences don't happen by chance. They are the result of inspired thinking and design that transforms the mundane into something memorable.

Convergys is the world leader in customer experience outsourcing. We infuse innovation ... Read more

Convergys Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
1,505 Ratings
  • "Bad Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Richardson, TX
    Former Employee - Customer Service Representative in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Convergys full-time (Less than a year)

    Pros

    Friendly Co Workers. All of us in a sinking ship.

    Cons

    Incompetent Management with no people skills.

    Advice to Management

    Learn how to approach people.

See All 4,709 Reviews

Convergys Photos

Convergys photo of: Cincy Office
Convergys photo of: Exterior
Convergys photo of: Convergys Sunset 09-10-2015
Convergys photo of: Right outside convergys - phones are prohibited inside.
Convergys photo of: call center
Convergys photo of: A beautiful Scenery
See All PhotosSee All

Convergys Interviews

Experience

Experience
61%
22%
17%

Getting an Interview

Getting an Interview
59%
13%
10%
9
5
3
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Helpful (12)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience

    Application

    I applied online. I interviewed at Convergys.

    Interview

    Still in the application process. Been about a week. Just finished my video interview questions I should hear back sothing soon I hope. I really would like to work for this company

    Interview Questions

See All 1,121 Interviews

Convergys Awards & Accolades

  • Top 100 Remote Work, FlexJobs, 2015
  • Top Ten Employers, VetFriendly, 2014
See More

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