Working at Convergys | Glassdoor

Convergys Overview

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Cincinnati, OH
10000+ employees
Concentrix
1998
Company - Public (CVG)
Staffing & Outsourcing
$2 to $5 billion (USD) per year
Unknown
Great experiences don't happen by chance. They are the result of inspired thinking and design that transforms the mundane into something memorable.

Convergys is the world leader in customer experience outsourcing. We infuse innovation ... Read more

Convergys Reviews

2.9
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Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
1,658 Ratings
  • Helpful (1)

    "Great for quick cash"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good short term job for quick cash

    Cons

    Revolving door or employees and policies

See All 5,120 Reviews

Convergys Photos

Convergys photo of: Cincy Office
Convergys photo of: Puppies at work
Convergys photo of: Exterior
Convergys photo of: Convergys Sunset 09-10-2015
Convergys photo of: Right outside convergys - phones are prohibited inside.
Convergys photo of: call center
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Convergys Interviews

Experience

Experience
61%
22%
17%

Getting an Interview

Getting an Interview
59%
13%
10%
9
5
3
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Agent Interview

    Anonymous Employee in Logan, UT
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Convergys (Logan, UT) in September 2013.

    Interview

    Overall they ask general questions and they do a typing test 25wpm. They do troubleshooting test.

    Interview Questions

See All 1,172 Interviews

Convergys Awards & Accolades

  • Top 100 Remote Work, FlexJobs, 2015
  • Top Ten Employers, VetFriendly, 2014
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