Mission: Our mission is to continuously innovate and deliver enterprise customer service applications, designed to help you effectively serve the social customer #socialfirst.
Conversocial applies the disciplines of the contact center with the unique dynamics of ...
I have been working at Conversocial full-time (More than 5 years)
- Just the best colleagues
- Interesting product which is constantly evolving, so there's always something new to learn
- Strong product and company vision
- Great work-life balance. As long as you get what you need to get done, you're trusted to take vacations/ work from home etc as necessary. Even in the US office, the company culture feels much more European in this way.
- Office pool table, regular office socials, weekly lunches, Friday drinks and occasional office puppies!
- There were a lot of changes somewhat recently which were a little disruptive, but this period seems to have passed
- As a smaller company, sometimes opportunities for growth can sometimes feel a little restricted, however there have been many examples of people moving upwards or across in to different roles.
I applied through a recruiter. The process took 4 weeks. I interviewed at Conversocial (London, England (UK)) in June 2016.
The process started with a 45-minute phone call with some in depth questions about my CV and techie details on the projects I've worked on, followed by some basic technical questions that involved databases and web architecture design notions. I passed that and got invited to an online coding test with two engineers. We designed some test cases and did some TDD coding. The engineers where really nice. The exercise was not very complicated. I got invited to an onsite interview in their offices in Oxford Circus. It started with a 1-hour whiteboard design exercise on scalable web architecture, followed by a shorter debugging test. The debugging test was easy enough, but the design exercise covers pretty much EVERYTHING, so it's much harder. They invited me to have lunch with the rest of the people in the company which I thought was quite nice. I had a quick chat with the CTO at the end and that's about it.
I didn't get the job, but I had a nice time at their offices and appreciated they gave me some feedback on what I could improve.
Something I didn't like was their job description not being accurate enough. It basically said "need to know how to program in two languages, bonus points if one is Python" when they are obviously asking for much more than that.
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