Working at Conversocial | Glassdoor

Conversocial Overview

New York, NY
51 to 200 employees
2009
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Unknown
Conversocial is a customer engagement solution that helps businesses increase customer loyalty by enabling effortless, in-the-moment customer service through social and mobile channels, including Facebook Messenger, Twitter, Instagram, SMS and more. Leading organizations ... Read more

Mission: Our mission is to continuously innovate and deliver enterprise customer service applications, designed to help you effectively serve the social customer #socialfirst.

Conversocial applies the disciplines of the contact center with the unique dynamics of ... Read more

Conversocial Reviews

4.4
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Joshua March
18 Ratings
  • Helpful (1)

    "Dynamic and fun company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conversocial full-time (More than 5 years)

    Pros

    - Just the best colleagues
    - Interesting product which is constantly evolving, so there's always something new to learn
    - Strong product and company vision
    - Great work-life balance. As long as you get what you need to get done, you're trusted to take vacations/ work from home etc as necessary. Even in the US office, the company culture feels much more European in this way.
    - Office pool table, regular office socials, weekly lunches, Friday drinks and occasional office puppies!

    Cons

    - There were a lot of changes somewhat recently which were a little disruptive, but this period seems to have passed
    - As a smaller company, sometimes opportunities for growth can sometimes feel a little restricted, however there have been many examples of people moving upwards or across in to different roles.

See All 19 Reviews

Conversocial Photos

Conversocial photo of: Just Giraffing Around :)
Conversocial photo of: Conference Entertainment :D
Conversocial photo of: Zorbing in London!
Conversocial photo of: Mat's Birthday!
Conversocial photo of: TEam Outing
Conversocial photo of: Office Yoga
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Conversocial Interviews

Experience

Experience
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Getting an Interview

Getting an Interview
50%
50%

Difficulty

4.0
Average

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  1.  

    Engineer Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 4 weeks. I interviewed at Conversocial (London, England (UK)) in June 2016.

    Interview

    The process started with a 45-minute phone call with some in depth questions about my CV and techie details on the projects I've worked on, followed by some basic technical questions that involved databases and web architecture design notions. I passed that and got invited to an online coding test with two engineers. We designed some test cases and did some TDD coding. The engineers where really nice. The exercise was not very complicated. I got invited to an onsite interview in their offices in Oxford Circus. It started with a 1-hour whiteboard design exercise on scalable web architecture, followed by a shorter debugging test. The debugging test was easy enough, but the design exercise covers pretty much EVERYTHING, so it's much harder. They invited me to have lunch with the rest of the people in the company which I thought was quite nice. I had a quick chat with the CTO at the end and that's about it.

    I didn't get the job, but I had a nice time at their offices and appreciated they gave me some feedback on what I could improve.

    Something I didn't like was their job description not being accurate enough. It basically said "need to know how to program in two languages, bonus points if one is Python" when they are obviously asking for much more than that.

    Interview Questions

    • I'd prefer not give specific details, it takes time to prepare these questions!   Answer Question
See All 2 Interviews

Conversocial Awards & Accolades

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