Conversocial Overview

  • New York, NY
  • 51 to 200 Employees
  • 2009
  • Company - Private
  • Computer Hardware & Software
  • Unknown / Non-Applicable


Conversocial helps brands develop meaningful relationships with their customers at scale. With the shift to digital, brands have lost touch with consumers, who have just become a series of clicks and data points. There is now a disruptive opportunity to build real 1:1 ...
Mission: Our mission is to use advanced software, intelligent automation, and messaging to enable brands to deliver a better experience without increasing costs, breaking the standard customer experience equation. Conversocial works closely with hundreds of forward-thinking brands such ...

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Conversocial Reviews

Recommend to a Friend
Approve of CEO
Ido Hacohen
Ido Hacohen
4 Ratings
Current Employee, more than 1 year

"Great place to work"

Feb 16, 2021 - Anonymous Employee
Positive Outlook
Approves of CEO


They truly care about the employees, the exec team is pretty strong, the work is usually interesting. The conversation space has room for growth.


The product roadmap is a murky at times.
See All 30 Reviews

Diversity & Inclusion at Conversocial

(3 Reviews)

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Conversocial Interviews

Getting an Interview
Applied online33%

  1. Senior Technical Solutions Manager Interview

    Anonymous Employee in New York, NY
    No Offer
    Neutral Experience
    Average Interview

    I applied through a recruiter. I interviewed at Conversocial (New York, NY) in Nov 2020


    My interviews with Conversocial consisted of 5 rounds, spanning ~three weeks.

    I was contacted by an [external] recruiter working for Conversocial. I had never heard of the company and was not actively interviewing. There was a point on the JD about SQL I wanted clarification on (I was not interested in proceeding if I was not qualified). I was assured by the recruiter that my SQL skill level was in line but that I could nonetheless confirm in the next round. I then met with the VP of the department. I had a very positive conversation with him, and received confirmation that SQL was not a hard requirement for this role. Every step along the way the recruiter was in touch with me providing feedback. He told me that they were very impressed and wanted me to complete a bot-building exercise (no SQL assessment included). Upon receiving instructions for the exercise there was a 30-min meeting scheduled with the hiring manager allowing me to ask questions about the platform and/or exercise. After completing the bot exercise there was an additional meeting with the hiring manager where I presented/reviewed my bot. I was once again provided feedback from the recruiter that they were very impressed with my work, told that I was the front runner, and was advanced to the final round with a peer who holds the same title. My final round felt more like a formality/sign-off/courtesy to the peer. She gave me almost all the time to ask questions about the role+Conversocial, and only briefly asked about my experience.

    At the end of it all, I had grown increasingly interested in Conversocial and this role. And up until the end I had a positive experience. The real disappointment came when my recruiter notified me that the peer felt like my SQL experience was not adequate. This was incredibly frustrating and confusing as I was assured this was not a hard requirement for the role, nor was it ever emphasized by them. After spending a cumulative ~10 hours prepping and participating in this process I was very surprised to be rejected for this reason (assuming it was the real reason). Also shocked the final decision came from the peer when I had received such glowing feedback from both the VP and the hiring manager from the start.

    3 months later, it seems nobody has been hired for this position (based on LinekdIn) and the job listing is still posted exclusively on their website (oddly nowhere else). I started wondering if this was a non-existent role, some kind of US-Visa workaround, or if this company is just being hyper-selective. In any case, just a warning that your time may be wasted.

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Company Updates

October 28, 2020
Conversocial named "Top 50 Innovative Companies to Watch for 2020" by The Silicon Review
Shared image - Drive Revenue, Make Customers Happier and Improve CX with Conversocial's Expertise in Messaging Platforms
Drive Revenue, Make Customers Happier and Improve CX with Conversocial's Expertise in Messaging Platforms

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Conversocial FAQ

(5 Questions)

All answers shown come directly from Conversocial Reviews and are not edited or altered.

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How are senior leaders perceived at Conversocial?

...Nepotism is rife and favourable promotions are made with little validation or explanation if you are either related to the CEO or in the ‘inner clique.’...

February 14, 2021

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