Working at Cookies by Design | Glassdoor

Cookies by Design Overview

Work Here? Start responding to reviews
Plano, TX
1 to 50 employees
1983
Franchise
Retail
$1 to $5 million (USD) per year
Mrs. Fields Famous Brands, Cheryl's, Edible Arrangements

Cookies by Design Reviews

3.1
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Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Jack Long
3 Ratings
  • Helpful (1)

    "co-owner of a Franchise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Owner in Atlanta, GA
    Former Employee - Co-Owner in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Being a co-owner is fore most the best way. Majority of the average are not able to do this.
    Find a store location in a UPSCALE area; Just because these are NOT cookies from Publix or from the Mall.
    Your clientele needs to be UPSCALE.

    Cons

    You have to sign contracts w/ "cookies By Design"
    You have to Buy Every thing needed for your location from "cookies By Design."
    Prices for Retail sell is way to expensive.
    You must go by there RECIPES and Directions w/ preparation.

    Advice to Management

    You can add in your store, your on specialty items.
    My franchise partner and I specialized in WEDDING CAKES, BIRTHDAY CAKES AND ANY KIND OF OTHER CAKES. THIS IS WHERE OUR INCOME AND CLIENTELE INCREASED OVER 100%.
    WE WOULD NOT HAVE BEEN ABLE TO SURVIVE IF IT WERE JUST FOR THE SPECIALTY COOKIES BY "COOKIES BY DESIGN."

See All 25 Reviews

Cookies by Design Interviews

Experience

Experience
60%
40%
0%

Getting an Interview

Getting an Interview
40%
40%
20%

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Cookies by Design.

    Interview

    Simple and straight forward and you will meet with both the HR manager and VP of Operations.They are looking more for who "fits" in with the group more than anything. Education is important and experience can get you the job.

    Interview Questions

    Reasons for Declining

    Pay grade to low

See All 5 Interviews

Cookies by Design Awards & Accolades

  • National Women's Business Enterprise Certification, Women's Business Enterprise National Council, 2013

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