Working at Cornerstone Brands | Glassdoor

Cornerstone Brands Overview

West Chester, OH
1001 to 5000 employees
HSN
2005
Subsidiary or Business Segment
Retail
$100 to $500 million (USD) per year
Cornerstone Brands is comprised of interactive home and apparel lifestyle brands including Frontgate, Ballard Designs, Garnet Hill, Grandin Road, and Improvements. Cornerstone operates separate e-commerce sites for all the brands, distributes more than 300 million catalogs ... Read more

Mission: Targeting affluent, well-educated consumers ages 35 to 60, Cornerstone Brands distributes more than 275 million catalogs annually and runs some 20 retail and outlet stores. It is owned by interactive multi-channel retailer HSN, and generates about 30% of its

Company Updates

  • Our Distribution Center held a luncheon for 31 of our associates that had perfect attendance in 2016! Seven of these associates have achieved this honor for 5 or more years! CONGRATULATIONS to of our associates that achieved the goal of Perfect!

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Cornerstone Brands – Why Work For Us?


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Cornerstone is comprised of interactive, aspirational home and apparel lifestyle brands including Frontgate, Ballard Designs, Garnet Hill, Grandin Road, and Improvements. Cornerstone operates separate e-commerce sites for all the brands, distributes more than 325 million catalogs annually, and has 11 retail and outlet stores.

Cornerstone is a division of HSN. HSN is a leading interactive entertainment and lifestyle retailer, offering a curated assortment of exclusive products and top brand names to its customers. HSN incorporates entertainment, inspiration, personalities and industry experts to provide an entirely unique shopping experience. At HSN, customers find exceptional selections in Health & Beauty, Jewelry, Home/Lifestyle, fashion/Accessories, and Electronics. HSN broadcasts live to 96 million households in the US in HD 24/7 and its website - hsn.com features more than 50,000 product videos. Mobile applications include HSN apps for iPad, iPhone and Android. HSN, founded 36 years ago as the first shopping network, is an operating segment of HSN, Inc. (Nasdaq: HSNI). For more information, please visit HSN.com, or follow @HSN on Facebook and Twitter.

At Cornerstone Careers, we believe in fostering an environment where our employees can flourish, be themselves and create astonishing customer experiences. Diversity of thought drives innovation and enhances the value of our company. We strive to provide our customers with long-term value in every product they purchase, create a working climate that calls forth the best in every employee, and fully capitalize on emerging technologies as we continue to innovate. It is essential in helping us attract and retain the most qualified talent, be more competitive, and ultimately creates greater business success. HSNi is an Equal Opportunity Employer and believes in an inclusive environment.

As part of HSNi, we live the HSNi Fundamentals.  These fundamentals, along with our leadership behaviors, are woven into everything we do.

  • We Create Experiences
  • Our Integrity is Non-Negotiable
  • We Thrive on Cultural Vibrancy
  • We Build on a Foundation of Generosity and Act as Global Citizens
  • Innovation is our "Core", Agility is our "More"

Cornerstone Brands Reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Patrick Vonderhaar
17 Ratings
  • "High Bay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - High Bay E O in West Chester, OH
    Current Employee - High Bay E O in West Chester, OH
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Cornerstone Brands full-time (Less than a year)

    Pros

    Everything. Great pay 14.50 hr nights incentive pay every night. Great coworkers. Excellent supervisor. Multiple discounts including reds&coney island tickets. Plenty of PTO floating holidays.

    Cons

    Team Leader can be overwhelmed at times,becoming aggressive with words over radio. Cheap on holiday bonuses,not very helpful with dinners for third shift no extra time for lunch on these.

    Advice to Management

    No advice needed very happy

See All 65 Reviews

Cornerstone Brands Photos

Cornerstone Brands photo of: Warehouse Floor
Cornerstone Brands photo of: Cornerstone Brands
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Cornerstone Brands Interviews

Experience

Experience
65%
20%
15%

Getting an Interview

Getting an Interview
84%
5%
5%
5

Difficulty

2.2
Average

Difficulty

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Average
Easy
  1.  

    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Cornerstone Brands in May 2017.

    Interview

    Received email invitation to schedule interview within 5 days of applying. Scheduled online and earliest time slot for interview was 2 weeks later. Interview which lasted about an hour was conducted by phone and I was required to have laptop/pc with internet connection during call. After standard phone interview, a role play exercise was administered. Interviewer played part of customer and I was the customer service rep taking the customer's order and entering it in their training site while responding in character. Friendly, yet thorough process. Exercise gave them a general gauge of your skills and customer service experience. I was informed training would last 6 weeks but next training session didn't start for another 2 months. At end of interview, I had job offer. As much as I wanted to work for the company, I had to decline due to schedule conflicts. Position required every Sat. & Sun. I was available to work variable weekend shifts, but unable to commit to every weekend. Unfortunate because it sounded like a great company to work for.

    Interview Questions

    • Tell me about your experience having a difficult customer and how did you resolve issue?

      Name a time where a past employer has critiqued you on an issue and how did you respond?   Answer Question
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Cornerstone Brands Awards & Accolades

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