Working at Costco Wholesale | Glassdoor

Costco Wholesale Overview

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www.costco.com
Issaquah, WA
10000+ employees
1976
Company - Public (COST)
Retail
$10+ billion (USD) per year
Sam's Club, BJ's Wholesale Club
Costco Wholesale is the largest wholesale club operator in the US. The company operates more than 590 membership warehouse stores serving some 64 million cardholders in 40 US states and Australia, Canada, Japan, Mexico, Puerto Rico, South Korea, Taiwan, and the UK, primarily ... Read more

Glassdoor Awards

Highest Rated CEOs: 2017 (#88), 2016 (#46), 2015 (#13), 2014 (#6)

Best Places to Work: 2017 (#34), 2016 (#40), 2015 (#29), 2014 (#16), 2013 (#46), 2012 (#23)

Costco Wholesale Reviews

3.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
  • Helpful (991)

    "Real Pros and Cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale part-time (More than a year)

    Pros

    Very affordable high quality health insurance benefits even for PT employees. Great for working parents who split up child care and need coverage. The key to succeeding at Costco is to work hard, have a good attitude and be nice to people. It's hard work and fasted paced, you have to be down for that to succeed.

    Cons

    At this warehouse you are required to work 5 days per week, even if you are PT at 24 or so hours. This means lots of 4-5 hour shifts rather than fewer 8 hour shifts which is tough for those who commute a long distance to work or have to cover day care.

    Advice to Management

    Allow the PT staff at 24/hours per week or so to work 4/6 hour shifts or 3/8 hour shifts rather than 4 and 5 hour shifts. it gets expensive for those who commute a long distance to work or have to cover day care.

See All 3,837 Reviews

Costco Wholesale Photos

Costco Wholesale photo of: Costco Sign located at "The District", Tustin California (Photo thanks to Flickr user greenwenvy08, available under by v2.0)
Costco Wholesale photo of: Restocking the isles
Costco Wholesale photo of: Food Court
Costco Wholesale photo of: Exterior
Costco Wholesale photo of: Costco
Costco Wholesale photo of: Office meeting
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Costco Wholesale Interviews

Experience

Experience
71%
16%
12%

Getting an Interview

Getting an Interview
68%
17%
8%
2
1
0
0

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Helpful (109)  

    Stocker Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Costco Wholesale.

    Interview

    After applying online, and pass the personality test, you are interviewed by two employees, they ask a series of questions from the list below ( 3-4 from each category) and if done well are called back for a 2nd interview. If you pass the background and drug test then good to go.

    Interview Questions

    • Communication
      o Tell me about a time your manager gave you feedback or coaching
      o How do you communicate with supervisors and managers?
      o Tell me about a time you were successful due to your ability to communicate.
      o How do you handle misunderstandings with co-workers?
      o When you fell you have an important point to make, how do you communicate it?
      o What do you define as ethical behavior, and how do you incorporate it into your work?
      o Give me an example of a time when you had to make an ethical decision.
      o When faced with a difficult decision, how do you resolve it? Example?
      o Give me an example of a conflict you’ve experienced, and how you resolved it.

      Member Service
      o Tell me about a situation where you handled a difficult customer, and explain how you resolved it.
      o How do you define great customer service?
      o Describe a time when you exceeded the expectations of your position.
      o Have you ever served multiple customers simultaneously? How did you prioritize your attention?
      o Give me an example of a time where you wished you had handled a situation differently with a customer.
      o How do you maintain a positive attitude in a fast-paced, often hectic environment?

      Self-Motivation
      o Tell me about a time you completed a major project.
      o Tell me about a time you volunteered for a learning opportunity.
      o Describe a time when you worked on a difficult task.
      o Tell me about a time you had to do an unfamiliar task.
      o Describe a situation where you worked without supervision.
      o Tell me how you motivate yourself to complete your tasks.
      o Describe new things that you are learning in your current position.

      Team Player
      o Give me an example of when you worked on a team to accomplish a goal.
      o How do you deal with an unproductive teammate?
      o Tell me about a time when you were part of a team that did not get along.
      o How do you divide tasks when working on a group project?
      o What role do you think communication plays in promoting good teamwork?
      o Describe a time when you had to work outside your normal duties.

      Flexibility
      o Do you have experience working a varying schedule that changed on short notice? How did you respond?
      o Give me an example of when your schedule changed.
      o Describe how you manage your time.
      o How do you manage changing priorities or interruptions to your schedule or job duties?
      o Describe a time when you made a compromise to achieve a goal.
      o Give me an example of when you asked a co-worker for help.
      o Describe a situation of when you did more than one task at work.  
      1 Answer
See All 926 Interviews

Costco Wholesale Awards & Accolades

  • Fortune 500, Fortune, 2015
  • Glassdoor’s Employees’ Choice Award - Top 50 Large Companies, Glassdoor, 2014
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