Working at Course Hero | Glassdoor

Course Hero Overview

Redwood City, CA
51 to 200 employees
2006
Company - Private
Colleges & Universities
Unknown / Non-Applicable
Course Hero is an online learning platform where you can access over 20 million course-specific study resources contributed by a community of students and educators. You’ll find practice problems, study guides, videos, class notes, and step-by-step explanations for ... Read more

Mission: We envision a world where we can help students feel confident and prepared, from day one to graduation.

Company Updates

  • We're honored to share that our CEO, Andrew Grauer, was recently named to Upstart 50's Class of 2018! Upstart 50 recognizes the most dynamic and innovative individuals doing business in the Bay Area.

    Read the press release: http://glassdoor.com/slink.htm?key=vQML9

    Andrew Grauer Named to Upstart 50 Class of 2018

    REDWOOD CITY, Calif., Sept. 7, 2018 /PRNewswire/ -- Course Hero, an online learning platform where members can access over 20 million course-specific study resources contributed by a community of students and educators, today announced that CEO and Cofounder Andrew Grauer has been named to the Upstart 50 class of 2018 by the San Francisco Business Times and Silicon Valley Business Journal.

  • Our Director of HR, Vicki Choi, was recently featured in this article that mentions the top job skills in HR that employers (like us!) look for. Give it a look:

    http://glassdoor.com/slink.htm?key=vQIjt

    9 Top Human Resources Job Skills Employers Are Seeking

    There's a strange dynamic at play when applying for a position in human resources (HR). You sit on one side of the desk as an applicant, but-in many cases-if you land the job, you might just vault right over that desk into the hiring seat.

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Course Hero – Why Work For Us?


Course Hero envisions a world where every student graduates, confident and prepared. We are a privately held, mission-driven educational technology company that is profitable and growing. We’re building the optimal learning destination for every college course. Course Hero students can access over 20 million course-specific study materials and study resources to enhance their supplemental and deep learning experiences. We see more students that are confident and prepared when they can quickly find what they need and learn deeply.

At Course Hero, we have an awesome team and a really engaging culture. We are customer-focused, collaborative, responsible, gritty and we love to learn!  

We’re not the only ones that think we’re onto something big. Course Hero has been recognized as one of the250th Fastest Growing Company in North America on Deloitte’s 2017 Technology Fast 500 and also 2018’s One of the Best Places to Work in the Bay Area by San Francisco Business Times and Silicon Valley Business Journal.

Read up on some of our recent news coverage, blog, and learn moreabout us to understand what it is like to work on our team.

When 24 million students and educators come together, amazing things can happen

Course Hero is an online learning platform where you can access over 20 million course-specific study resources contributed by a community of students and educators. Students can find practice problems, study guides, videos, class notes, and step-by-step explanations for every subject they're studying — from economics to literature, biology to history, accounting to psychology, and everything in between. With Course Hero, students can quickly find the resources they need to complement what they're learning in the classroom. They get guidance for their toughest assignments, gain a deeper understanding of core concepts, and study for exams in their courses at their schools. By studying with Course Hero, students are prepared to tackle any class with confidence.

CUSTOMER-FOCUSED

We succeed by prioritizing our customers, both current and future, and solving their greatest needs with an exceptional experience.

COLLABORATIVE

We come together to produce better results than anyone could produce on their own. We build up ourselves and those around us through a fun, candid, and empathic environment.

RESPONSIBLE

We each take smart, strategic risks and are accountable for our successes and failures. We take pride in making progress and enabling those around us to do the same.

GRITTY

Every step counts in the journey to achieve shared goals and great outcomes for Course Hero. We think strategically, fall forward, celebrate wins—and keep going.

ALWAYS LEARNING

We maintain a strong desire to know more in order to better ourselves and Course Hero, never letting a fear of failure get in the way of learning and progress.

 

We’re always looking for talented people interested in joining our team. Here’s what you’ll need: a passion for expanding education, an independent-but-also-collaborative work ethic, a hardworking attitude, and lots of enthusiasm for changing the way people learn!

Life At Course Hero

We’re an ambitious, fun-loving bunch with a passion for education. When we’re not at our desks, you’ll find us battling it out at the ping pong tables, collaborating on one of our comfy couches, or talking strategy while strolling along the Pacific Shores waterfront. Outside of work, we enjoy hackathons, happy hours, community service, laser tag, and more!

We envision a future where technology makes learning more accessible, efficient, and fun for each and every student. We love working together at Course Hero, where we enjoy a lively office environment surrounded by beautiful nature trails and an awesome waterfront view. Watch and learn more about what it's like to be a part of the team!

Product development is broken up into several product groups, each with multiple product teams. These teams are very similar to a Scrum team, and have a product owner, designer, and engineers.

Each team is responsible for an overall product area (such as our mobile clients, or our tutoring platform, for example), and is given a lot of autonomy and freedom to set their own roadmap and make decisions. In many ways, the team is like a 6 or 7 person startup inside our company. Of course, the primary goal is to make the full team of Course Hero successful, but we’ve found that small teams can do big things. We’ve tried to keep our process and overhead minimal by concentrating decision-making in these small teams.

Each team has a lead engineer who is responsible for understanding best practices and providing mentorship to the rest of the team. The leads from each team meet regularly about important issues facing their teams. We prefer to make decisions through conversation rather than written documentation.

Our small but growing Machine Learning team works with each product team to find ways to leverage new models and algorithms in their development.


Tech Stack Description:

Each product team develops and deploys to production on a continuous basis. We typically push new code live 5 to 10 times per day. We encourage work to be done in small teams, and especially pair programming, but it’s not strictly enforced. We also have no full-time QA or testing -- the teams test their own code.

When a new project begins, no matter how big or small, a new code branch is created from master. (We use git for version control.) All work is done in this branch (or a branch from this branch), and one of our most important rules is that nothing is merged back into master until it has been code reviewed by at least two other engineers. We use Crucible for code reviews.

Most of our front end is developed in React and a custom SASS/CSS framework called Hodor. Most of our back end code runs in PHP but we’re also building microservices in a variety of languages, including Python. We use Elasticsearch for our search product and build most of our ML models in TensorFlow and gensim.

Course Hero Reviews

4.5
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Andrew Grauer
50 Ratings
  • Featured Review

    Helpful (4)

    "Exciting and Passionate Ed-Tech Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Course Hero full-time (More than a year)

    Pros

    Passionate colleagues, interesting engineering problems to work on, noble mission of helping students graduate, fun modern office, catered lunches, team outings, stock options.

    Cons

    A workplace without any obvious cons may in of itself be a con but I do not know for sure.

    Advice to Management

    Keep communicating and exciting your employees. We all look up to you and love working with you. The most powerful way you lead, and continue to lead, is through keeping everyone energized and inspired. Thank you!

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Course Hero Photos

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Course Hero Interviews

Experience

Experience
72%
15%
13%

Getting an Interview

Getting an Interview
63%
22%
7%
6
1
1

Difficulty

2.4
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  1. Featured Interview

     

    SEO Manager Interview

    Anonymous Employee in Redwood City, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ weeks. I interviewed at Course Hero (Redwood City, CA) in April 2018.

    Interview

    I applied online and got screened within 1 week. The HR was very friendly and provided me with all the information. Upon telling them that I am actively interviewing with other companies, they made sure that my application was accelerated and kept in touch with me to ensure I am still available and what my timeline looked like.

    The phone interview was followed by a technical discussion with a team member first and then a video call with the CTO. The conversation was technical mostly.

    I was then invited on-site, Given a tour of the office and then further interviewed by 5 people for 45mins each. It was a good mix of casual conversation, technical discussion, checking alignment for culture fit, etc.

    I felt very welcomed on-site and everyone was very accommodating.

    They confirmed next business day that they would like to have some references checked and upon completion of that the offer was rolled out.

    The entire process took less than a month. I have interviewed for 20+ companies in my career and the process and follow-ups of Course Hero was by-far the best among them. The way they treated me throughout the process made me give them preference over other employers and I happily accepted the offer!

    Interview Questions

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Course Hero Awards & Accolades

  • The Inc. 30 Under 30, Inc. Magazine, 2013
  • Top 100 North America Winner, Red Herring, 2013
  • 30 Under 30: Education, Forbes, 2012
  • Global Top 100, Red Herring, 2013
  • Top Workplaces, Bay Area News Group, 2016
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