Working at Course Hero | Glassdoor

Course Hero Overview

Redwood City, CA
51 to 200 employees
2006
Company - Private
Education Training Services
$25 to $50 million (USD) per year
Course Hero is an online learning platform where you can access over 20 million course-specific study resources contributed by a community of students and educators. You’ll find practice problems, study guides, videos, class notes, and step-by-step explanations for ... Read more

Mission: We envision a world where we can help students feel confident and prepared, from day one to graduation.

Company Updates

  • Our Director of HR, Vicki Choi, was recently featured in this article that mentions the top job skills in HR that employers (like us!) look for. Give it a look:

    http://glassdoor.com/slink.htm?key=vQIjt

    9 Top Human Resources Job Skills Employers Are Seeking

    There's a strange dynamic at play when applying for a position in human resources (HR). You sit on one side of the desk as an applicant, but-in many cases-if you land the job, you might just vault right over that desk into the hiring seat.

  • We are excited to see our new hire lead our product strategy as we continue to grow our learning platform!

    Course Hero Hires Tech Entrepreneur, Ankur Varma, as Chief Product Officer

    "With its extensive repository of learning resources and community of millions of students and educators, Course Hero's already made tremendous progress to connect people from around the world to learn from one another," said Varma. "There's tremendous potential for how we can leverage Course Hero's platform and emerging technologies, such as artificial intelligence, to create even more resources that promote deeper learning."

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Course Hero – Why Work For Us?


Course Hero envisions a world where every student graduates, confident and prepared. We are a privately held, mission-driven educational technology company that is profitable and growing. We’re building the optimal learning destination for every college course. Course Hero students can access over 20 million course-specific study materials and study resources to enhance their supplemental and deep learning experiences. We see more students that are confident and prepared when they can quickly find what they need and learn deeply.

At Course Hero, we have an awesome team and a really engaging culture. We are customer-focused, collaborative, responsible, gritty and we love to learn!  

We’re not the only ones that think we’re onto something big. Course Hero has been recognized as one of the250th Fastest Growing Company in North America on Deloitte’s 2017 Technology Fast 500 and also 2018’s One of the Best Places to Work in the Bay Area by San Francisco Business Times and Silicon Valley Business Journal.

Read up on some of our recent news coverage, blog, and learn moreabout us to understand what it is like to work on our team.

We're an online learning library of course-specific study resources

Course Hero is an online learning library where you can access over 20 million course-specific study resources contributed by a community of students and educators. You’ll find practice problems, study guides, videos, class notes, and step-by-step explanations for every subject you’re studying — from economics to literature, biology to history, accounting to psychology, and everything in between. We help you quickly find what you need so you can learn deeply.

CUSTOMER-FOCUSED

We succeed by prioritizing our customers, both current and future, and solving their greatest needs with an exceptional experience.

COLLABORATIVE

We come together to produce better results than anyone could produce on their own. We build up ourselves and those around us through a fun, candid, and empathic environment.

RESPONSIBLE

We each take smart, strategic risks and are accountable for our successes and failures. We take pride in making progress and enabling those around us to do the same.

GRITTY

Every step counts in the journey to achieve shared goals and great outcomes for Course Hero. We think strategically, fall forward, celebrate wins—and keep going.

ALWAYS LEARNING

We maintain a strong desire to know more in order to better ourselves and Course Hero, never letting a fear of failure get in the way of learning and progress.

 

We’re always looking for talented people interested in joining our team. Here’s what you’ll need: a passion for expanding education, an independent-but-also-collaborative work ethic, a hardworking attitude, and lots of enthusiasm for changing the way people learn!

Life At Course Hero

We’re an ambitious, fun-loving bunch with a passion for education. When we’re not at our desks, you’ll find us battling it out at the ping pong tables, collaborating on one of our comfy couches, or talking strategy while strolling along the Pacific Shores waterfront. Outside of work, we enjoy hackathons, happy hours, community service, laser tag, and more!

We envision a future where technology makes learning more accessible, efficient, and fun for each and every student. We love working together at Course Hero, where we enjoy a lively office environment surrounded by beautiful nature trails and an awesome waterfront view. Watch and learn more about what it's like to be a part of the team!

Product development is broken up into several product groups, each with multiple product teams. These teams are very similar to a Scrum team, and have a product owner, designer, and engineers.

Each team is responsible for an overall product area (such as our mobile clients, or our tutoring platform, for example), and is given a lot of autonomy and freedom to set their own roadmap and make decisions. In many ways, the team is like a 6 or 7 person startup inside our company. Of course, the primary goal is to make the full team of Course Hero successful, but we’ve found that small teams can do big things. We’ve tried to keep our process and overhead minimal by concentrating decision-making in these small teams.

Each team has a lead engineer who is responsible for understanding best practices and providing mentorship to the rest of the team. The leads from each team meet regularly about important issues facing their teams. We prefer to make decisions through conversation rather than written documentation.

Our small but growing Machine Learning team works with each product team to find ways to leverage new models and algorithms in their development.


Tech Stack Description:

Each product team develops and deploys to production on a continuous basis. We typically push new code live 5 to 10 times per day. We encourage work to be done in small teams, and especially pair programming, but it’s not strictly enforced. We also have no full-time QA or testing -- the teams test their own code.

When a new project begins, no matter how big or small, a new code branch is created from master. (We use git for version control.) All work is done in this branch (or a branch from this branch), and one of our most important rules is that nothing is merged back into master until it has been code reviewed by at least two other engineers. We use Crucible for code reviews.

Most of our front end is developed in React and a custom SASS/CSS framework called Hodor. Most of our back end code runs in PHP but we’re also building microservices in a variety of languages, including Python. We use Elasticsearch for our search product and build most of our ML models in TensorFlow and gensim.

Course Hero Reviews

4.2
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Recommend to a friend
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Andrew Grauer
79 Ratings
  • Featured Review

    Helpful (2)

    "I would recommend this place to everyone!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Redwood City, CA
    Current Employee - Software Engineer in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Course Hero full-time (Less than a year)

    Pros

    - Awesome people to work with: peers are brilliant, energetic, easy-to-talk, supportive, collaborative and always ready to help, who will make you feel so comfortable at work!
    - Transparent management: easy to be involved in as well as well-informed of the company-wise decision making processing.
    - Flexible and efficient work policies: employees are allowed to be WFH twice every week, while the company offers a lot of efficient ways - ZOOM, BEAM, Slack calls - to ensure people who is WFH could be well-participated in every meeting/process.
    - Great opportunities: fast growth brings a lot of opportunities for everyone to work with/learn from, in the meantime, you're also encouraged to work on something you're really interested in.

    Cons

    Need more senior engineers to give more higher-level inputs (I know it's being well-executed now).

See All 372 Reviews

Course Hero Photos

Course Hero photo of: Course Hero Team
Course Hero photo of: Field Day 2017!
Course Hero photo of: Screen printing off-site for interns
Course Hero photo of: Interns on College Day wearing college gear!
Course Hero photo of: Sailing off-site with the content team
Course Hero photo of: Great America outing!
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Course Hero Interviews

Experience

Experience
72%
15%
13%

Getting an Interview

Getting an Interview
64%
23%
6%
5
1
1

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    SEO Manager Interview

    Anonymous Employee in Redwood City, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ weeks. I interviewed at Course Hero (Redwood City, CA) in April 2018.

    Interview

    I applied online and got screened within 1 week. The HR was very friendly and provided me with all the information. Upon telling them that I am actively interviewing with other companies, they made sure that my application was accelerated and kept in touch with me to ensure I am still available and what my timeline looked like.

    The phone interview was followed by a technical discussion with a team member first and then a video call with the CTO. The conversation was technical mostly.

    I was then invited on-site, Given a tour of the office and then further interviewed by 5 people for 45mins each. It was a good mix of casual conversation, technical discussion, checking alignment for culture fit, etc.

    I felt very welcomed on-site and everyone was very accommodating.

    They confirmed next business day that they would like to have some references checked and upon completion of that the offer was rolled out.

    The entire process took less than a month. I have interviewed for 20+ companies in my career and the process and follow-ups of Course Hero was by-far the best among them. The way they treated me throughout the process made me give them preference over other employers and I happily accepted the offer!

    Interview Questions

See All 139 Interviews

Course Hero Awards & Accolades

  • The Inc. 30 Under 30, Inc. Magazine, 2013
  • Top 100 North America Winner, Red Herring, 2013
  • 30 Under 30: Education, Forbes, 2012
  • Global Top 100, Red Herring, 2013
  • Top Workplaces, Bay Area News Group, 2016
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