Working at CoverMyMeds | Glassdoor

CoverMyMeds Overview

Columbus, OH
501 to 1000 employees
Subsidiary or Business Segment
Health Care Services & Hospitals
$100 to $500 million (USD) per year
CoverMyMeds is consistently named a best place to work and one of the fastest growing health care IT companies in the U.S. With offices in Columbus and Cleveland, we offer great benefits such ample room for career growth, work-life balance and a mission to help patients live ... Read more

Mission: CoverMyMeds helps patients get the medications they need to live healthy lives.

Glassdoor Awards

Best Places to Work: 2018 (#30), 2017 (#43)

Top CEOs: 2017 (#8)

CoverMyMeds – Why Work For Us?

Have you known someone who went to the pharmacy only to learn they couldn’t get the medication they need? That’s often because their prescription requires prior authorization (PA). In other words, the insurance plan needs more info to cover it. Prior authorization is a manual process involving paper forms and faxes. It costs the health care industry billions of dollars annually, and makes it difficult for patients to receive medication.

We automate the PA process so physicians, pharmacists and health plans save time, and patients can focus on getting better.

CoverMyMeds Core Values

Our core values are essential to accomplishing our mission. Our culture is defined by what we do, not what we say. So while we are proud of our mission and core values, these are not just nice things to have in our lobby. Living these ideals is an essential part of our work at CoverMyMeds.

Our work is serious, but we should not take ourselves too seriously.

You do not have to look or think a certain way to be successful here. We embrace inclusiveness and diversity, and count on solutions coming from everyone in the company.

We value results rather than politics. While we do not always agree, we are respectful of each other’s views and the decisions we make. Once a decision is made, we commit and move to win as a team. We celebrate our victories and have fun with our colleagues.

We treat people like adults and always behave with ethics, integrity and honesty, beyond question.

Making a tough decision or being the bearer of bad news is always OK at CoverMyMeds. When presented with a decision that is more gray than black and white, we use our best judgment, get help when needed, and ask ourselves what best contributes to the needs of patients and our customers.

Sometimes doing the right thing means taking a short-term hit. But by consistently demonstrating that our customers and employees are more important to us than anything else, we believe they will return the favor if we ever have a short-term problem.

We communicate honestly, clearly and maintain a sense of humanity in our company. We treat people with respect and maintain their dignity even when we disagree. We never tolerate jerks, even if they are brilliant.

Achieving our mission requires us to do things that have never been done before. We embrace this, knowing there will not always be an easy answer, or someone to tell us what to do.

We are transformational in our thinking, questioning the limits of what is possible by asking “why not?” “why not now?” and “why not bigger?” We value employees with the grit and willingness to do whatever it takes to figure it out and make it work.

Lasting success requires that we use our resources wisely, so we particularly cherish those with the judgment to understand what rewards justify their risks.

We care intensely about the achievement of our numbers, milestones and product excellence. No strategy, process, organization, team or person is sacred if we are not getting the job done.

Reliability and peerless security are the most fundamental results we must always achieve. We manage risks continuously and do whatever it takes to avoid problems.

Customers love that we are different, but only when we deliver. We earn the right to challenge the status quo by accomplishing what we say we will.

We do not trick ourselves by setting easy goals just so that we can achieve them. Exceptional results are needed to provide career growth for our employees, profits to invest in our mission and competitive distance that provides us with lasting success.

We recruit and promote people who want to win as part of a great company. We check our egos at the door and win as a team.

We need the best idea, but it does not need to be yours. We need the best product, but it does not need to be you who built it. We need the sale, but it does not need to be you who sold it. We define ourselves by the success we leave in our wake and don’t worry about taking credit.

People get ahead at CoverMyMeds through ambition for the company and our mission, and never through politics.

At CoverMyMeds, employees have the ability to grow in their careers, while simultaneously participating in a mission that matters: helping patients. We're searching for the best and brightest to help us continue to make a positive impact on the health care industry.

Grow with us. 

CoverMyMeds was named one of the top 50 places to work in the nation by Glassdoor in their annual Employee’s Choice Awards. Read more about the team members who make this a great place to work.

CoverMyMeds Reviews

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Recommend to a friend
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  • Featured Review

    Helpful (11)

    "Account Coordinator"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Coordinator in Columbus, OH
    Current Employee - Account Coordinator in Columbus, OH
    Positive Outlook
    Approves of CEO

    I have been working at CoverMyMeds full-time (Less than a year)


    CoverMyMeds is an awesome place to work! My coworkers are positive, friendly, and encouraging. The management is supportive, and your ideas are welcome and valued. I've been working here for about 6 months, and I love it! CoverMyMeds really values your work/life balance, and I even get to work from home part time! During my short time with the company, I've seen several of my coworkers advance to new positions full of new challenges, which is so exciting and shows me how much the company values and believes in their employees. It's a place where you can really be your self.


    It's honestly difficult to think of any cons. This company values their employees. I feel confident that if I stick with it I will have the opportunity to advance eventually, the compensation and benefits are great, it's an excellent work/life balance, and it's such a positive culture/environment to be a part of.

    Advice to Management

    My only advice to the management is to keep up the great work! I'm looking forward to watching CoverMyMeds grow and thrive in the future!

See All 106 Reviews

CoverMyMeds Photos

CoverMyMeds photo of: 2 Miranova PlaceColumbus
CoverMyMeds photo of: Pelotonia 2017
CoverMyMeds photo of: Fiscal New Year's Eve 2017
CoverMyMeds photo of: Fiscal New Year's Eve 2017
CoverMyMeds photo of: Fiscal New Year's Eve 2017
CoverMyMeds photo of: Fiscal New Year's Eve 2017
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CoverMyMeds Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (20)  

    Account Coordinator Interview

    Anonymous Employee in Columbus, OH
    Accepted Offer
    Positive Experience
    Difficult Interview


    The process took 5+ weeks. I interviewed at CoverMyMeds (Columbus, OH) in November 2016.


    I applied for the Account Coordinator role and was contacted within 24 hours to complete some assessment testing. After the online assessment testing I was contacted within the next day or so via email to schedule a phone interview. I had that interview about 1 week later and was emailed immediately afterwards to set up a series of in person interviews at the Columbus office. I ended up doing those on the phone due to traveling constraints, but did interview with 2 separate people. These were both 30 minutes long and were mostly "tell me about a time you did x and how you handled it", etc. After those interviews I was contacted to set up my final round, called "Project Day". During the first part of this day you will meet with someone currently in the role as they walk you through what it looks like and answer any questions you may have. The second half is a role-play style interview where you act out the part of the position you are applying for and answer any questions (this varies for different types of roles). I was told that they would start checking my references immediately after I finished my Project Day and was offered the position about 1 week after!

    Interview Questions

    • Tell me about a time where you encountered a situation with an angry client/customer and how you handled it?   1 Answer
    • Tell me about a time you had a problem/issue with a coworker and how you handled it?   1 Answer
    • Give an example of a professional experience where you had to solve a problem and explain how you handled it   1 Answer
    • Name three reasons you want to work for us   1 Answer
    • Name a time you delivered excellent customer service when you encountered a problem with a customer   1 Answer
    • Are you able to and do you have experience delivering bad news?   1 Answer
    • Name a time when you took an existing system or process at work and improved it   1 Answer
    • What has been your greatest accomplishment? What are you very proud of from your current or past job?   1 Answer
    • Tell me one thing that is not in your cover letter or resume that we have not discussed   1 Answer


    No negotiation. I knew the salary range from my first interview and accepted the initial offer.

See All 88 Interviews

CoverMyMeds Awards & Accolades

  • Best Places to Work, Columbus CEO Magazine, 2014
  • Healthcare Heroes, Business First, 2013
  • Inc. 500 Fastest Growing Companies, Inc. Magazine, 2013
  • Overall Best New Product/Service, Fierce Markets, 2013
  • Inc. 500 Fastest Growing Companies, Inc. Magazine, 2014
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