Working at CoverMyMeds | Glassdoor

CoverMyMeds Overview

Columbus, OH
1001 to 5000 employees
Subsidiary or Business Segment
Health Care Services & Hospitals
$100 to $500 million (USD) per year
CoverMyMeds is consistently named a best place to work and one of the fastest growing health care IT companies in the U.S. With offices in Columbus and Cleveland, we offer great benefits such ample room for career growth, work-life balance and a mission to help patients live ... Read more

Mission: CoverMyMeds helps patients get the medications they need to live healthy lives.

Glassdoor Awards

Best Places to Work: 2020 (#15), 2018 (#30), 2017 (#43)

Top CEOs: 2019 (#14), 2017 (#8)

CoverMyMeds – Why Work With Us?

See Yourself Here from CoverMyMeds on Vimeo.

We help patients get the medications they need to live healthy lives.

CoverMyMeds is one of the fastest growing health care technology companies in the U.S. and consistently recognized as one of the best places to work in the country. Our solutions help patients get the medications they need to be healthy by seamlessly connecting the health care network to improve medication access; thereby increasing speed to therapy and reducing prescription abandonment. Visit to learn more. 

See Yourself Here: Our Values from CoverMyMeds on Vimeo.

CoverMyMeds Core Values

Our core values are essential to accomplishing our mission. Our culture is defined by what we do, not what we say. So while we are proud of our mission and core values, these are not just nice things to have in our lobby. Living these ideals is an essential part of our work at CoverMyMeds.


Our work is serious, but we should not take ourselves too seriously.

You do not have to look or think a certain way to be successful here. We embrace inclusiveness and diversity, and count on solutions coming from everyone in the company.

We value results rather than politics. While we do not always agree, we are respectful of each other’s views and the decisions we make. Once a decision is made, we commit and move to win as a team. We celebrate our victories and have fun with our colleagues.



We treat people like adults and always behave with ethics, integrity and honesty, beyond question.

Making a tough decision or being the bearer of bad news is always OK at CoverMyMeds. When presented with a decision that is more gray than black and white, we use our best judgment, get help when needed, and ask ourselves what best contributes to the needs of patients and our customers.

Sometimes doing the right thing means taking a short-term hit. But by consistently demonstrating that our customers and employees are more important to us than anything else, we believe they will return the favor if we ever have a short-term problem.

We communicate honestly, clearly and maintain a sense of humanity in our company. We treat people with respect and maintain their dignity even when we disagree. We never tolerate jerks, even if they are brilliant.


Achieving our mission requires us to do things that have never been done before. We embrace this, knowing there will not always be an easy answer, or someone to tell us what to do.

We are transformational in our thinking, questioning the limits of what is possible by asking “why not?” “why not now?” and “why not bigger?” We value employees with the grit and willingness to do whatever it takes to figure it out and make it work.

Lasting success requires that we use our resources wisely, so we particularly cherish those with the judgment to understand what rewards justify their risks.


We care intensely about the achievement of our numbers, milestones and product excellence. No strategy, process, organization, team or person is sacred if we are not getting the job done.

Reliability and peerless security are the most fundamental results we must always achieve. We manage risks continuously and do whatever it takes to avoid problems.

Customers love that we are different, but only when we deliver. We earn the right to challenge the status quo by accomplishing what we say we will.

We do not trick ourselves by setting easy goals just so that we can achieve them. Exceptional results are needed to provide career growth for our employees, profits to invest in our mission and competitive distance that provides us with lasting success.



We recruit and promote people who want to win as part of a great company. We check our egos at the door and win as a team.

We need the best idea, but it does not need to be yours. We need the best product, but it does not need to be you who built it. We need the sale, but it does not need to be you who sold it. We define ourselves by the success we leave in our wake and don’t worry about taking credit.

People get ahead at CoverMyMeds through ambition for the company and our mission, and never through politics.


See Yourself Here: Our Mission from CoverMyMeds on Vimeo.

At CoverMyMeds, employees have the ability to grow in their careers, while simultaneously participating in a mission that matters: helping patients. We're searching for the best and brightest to help us continue to make a positive impact on the health care industry.

Grow with us

2020 glassdoor

CoverMyMeds was named one of the top 100 places to work in the nation by Glassdoor in their annual Employee’s Choice Awards. Read more about the team members who make this a great place to work.


CoverMyMeds Reviews

  • Featured Review

    Helpful (1)

    "I love coming to work every day!!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Coordinator in Columbus, OH
    Current Employee - Account Coordinator in Columbus, OH
    Positive Outlook
    Approves of CEO

    I have been working at CoverMyMeds full-time (More than a year)


    I cannot even begin to express how much I love my job and where I work. This can be attributed to lots of things, but I feel that the people I work with and the culture that is built is forefront. I always feel valued and respected, even from my very first "entry-level" position. My leaders want to see me succeed and they want to help me get there, which is invaluable to me.


    Sometimes we encounter users who are quite frustrated with the healthcare system and the PA processes, but those conversations are very few and far between. In addition, we all have the same goal, to get the patients the medication they need to live healthy lives.

    Advice to Management

    Keep up the AMAZING work - thank you for the confidence, the opportunities, and the culture.

See All 283 Reviews

CoverMyMeds Photos

CoverMyMeds photo of: Innovation Days 2019
CoverMyMeds photo of: Holiday Cookie Decorating at the Columbus office
CoverMyMeds photo of: Holiday Cookie Decorating at the Columbus office
CoverMyMeds photo of: Holiday Cookie Decorating at the Columbus office
CoverMyMeds photo of: Innovation Days 2019
CoverMyMeds photo of: Innovation Days 2019
See All PhotosSee All

CoverMyMeds Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (7)  

    Account Coordinator Interview

    Anonymous Employee in Columbus, OH
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through an employee referral. I interviewed at CoverMyMeds (Columbus, OH) in November 2019.


    Awesome interview experience and loved the second part of it - “Project Day”. Started out with a phone interview (prior to doing phone interview, I was sent an online personality type questionnaire called DISC/ and a timed competency test -Wonderlic) that had standard interview questions and a description of job and duties as well as company benefits (which are AMAZING). The recruiter let me know at the end that I made it to the next round, which was the in person, “Project Day”. The in person interview lasted about 2-3 hours . It was comprised of a tour of the building with a Recruiter (mine was in Huntington Building in High St), a sit down interview with two Pod Leads, and then a demo/role play with an Account Coordinator. Received a phone call/email after with a job offer the following Tuesday (only a few business days later due to the holiday). The whole process was very informative and awesome from start to finish!

    Interview Questions

    • Tell us about a time when you dealt with a difficult customer and how did you handle it?   1 Answer
    • Tell us about a time you have collaborated with a team to complete a project/task.   Answer Question
See All 132 Interviews

CoverMyMeds Awards & Accolades

  • Best Places to Work, Columbus CEO Magazine, 2014
  • Healthcare Heroes, Business First, 2013
  • Inc. 500 Fastest Growing Companies, Inc. Magazine, 2013
  • Overall Best New Product/Service, Fierce Markets, 2013
  • Inc. 500 Fastest Growing Companies, Inc. Magazine, 2014
See More

Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

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