Working at Cox Communications | Glassdoor

Cox Communications Overview

Atlanta, GA
10000+ employees
1962
Company - Private
Telecommunications
$2 to $5 billion (USD) per year
As the third largest cable provider in the nation, Cox Communications, Inc. is noted for its high-capacity, reliable broadband delivery network as well as the company's ability to provide superior customer service. For Cox, it's not about being ... Read more

Mission: To be the most trusted provider of communication and entertainment services in America.


Glassdoor Awards

Highest Rated CEOs: 2017 (#92)

Cox Communications – Why Work For Us?


Serving approximately 6 million residences and businesses, Cox Communications is the largest privately help telecommunications company in the US.  Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in cable telephone and commercial services, industry-leading customer care and outstanding workplaces.

The company is growing rapidly. Cox Business hit its goal of $2 billion in revenue in 2016, just six years after it became the first cable operator to achieve $1 billion in revenue. This growth is the product of deep and strategic investments into customer experience over the past two years, leading to improvements that include better picture quality, faster speeds and a focus on bundled services.



Across the country, in our markets and in the communities where we live and work, our employees represent the very best of Cox, working to deliver Cox’s customer experience. Our people are more than just employees – they are the heroes that deliver our success every day.

Our Call Center Representatives bring a natural ability for problem solving and communication to the fast-paced call center environment, delivering solutions that keep our customers connected. We’re looking for motivated professionals who understand the quick changing world of technology and can explain it to our customers. If you are driven, energetic and love working with people, Cox Communications is the place for you.

Cox Communications Reviews

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  • "a great company"

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    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cox Communications full-time

    Pros

    it is wonderful work environment

    Cons

    24 hour call center

See All 1,778 Reviews

Cox Communications Photos

Cox Communications photo of: Cox team members on volunteering.
Cox Communications photo of: Celebrating our TAG Diversity Nomination!
Cox Communications photo of: Team Cox making posters for the Special Olympics.
Cox Communications photo of: Recruiting top talent in Phoenix!
Cox Communications photo of: President Pat Esser announcing Gigabit Braodband
Cox Communications photo of: Welcoming our new hires in style!
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Cox Communications Interviews

Experience

Experience
63%
21%
14%

Getting an Interview

Getting an Interview
62%
10%
9%
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Difficulty

2.9
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  1.  

    Customer Retention Representative Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Cox Communications (Phoenix, AZ).

    Interview

    STAR Format . Very personable people and very honest in regards to what the position entailed. Allowed time for me to answer a variety of questions. I would recommend folks to the company.

    Interview Questions

See All 384 Interviews

Cox Communications Awards & Accolades

  • Diversity Inc. Top 50 Companies for Diversity -, Diversity Inc., 2014
  • CIO Top 100, CIO Magazine, 2014
  • Top Workplaces, Large, Las Vegas Review Journal, 2014
  • Hispanic Network Magazine Best of the Best, Hispanic Network Magazine, 2014
  • Diversity Inc. Top Company for Philanthropy, Diversity Inc., 2013
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Work at Cox Communications? Share Your Experiences

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