Mission: To be the most trusted provider of communication and entertainment services in America.
Top CEOs: 2017 (#92)
Inside the Cox Smart Home, a two-story, real-time demonstration of how our technology provides an added layer of independence in the homes of elderly family members. http://glassdoor.com/slink.htm?key=vQm3J
Serving approximately 6 million residences and businesses, Cox Communications is the largest privately help telecommunications company in the US. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in cable telephone and commercial services, industry-leading customer care and outstanding workplaces.
The company is growing rapidly. Cox Business hit its goal of $2 billion in revenue in 2016, just six years after it became the first cable operator to achieve $1 billion in revenue. This growth is the product of deep and strategic investments into customer experience over the past two years, leading to improvements that include better picture quality, faster speeds and a focus on bundled services.
Across the country, in our markets and in the communities where we live and work, our employees represent the very best of Cox, working to deliver Cox’s customer experience. Our people are more than just employees – they are the heroes that deliver our success every day.
Our Call Center Representatives bring a natural ability for problem solving and communication to the fast-paced call center environment, delivering solutions that keep our customers connected. We’re looking for motivated professionals who understand the quick changing world of technology and can explain it to our customers. If you are driven, energetic and love working with people, Cox Communications is the place for you.
I have been working at Cox Communications full-time
I've worked on one if the markets as well as the corporate office in Atlanta and have seen the same thing in both instances. The leadership is open and accessible, the company goes out of it's way to show that employees matter and the benefits package is remarkable. There is also a lot if advancement opportunity that extend beyond Cox Communications into other companies under the Cox Enterprises umbrella.
I think the company is a bit too eager to celebrate everything in an effort to make everyone feel comfortable.
I applied online. The process took 4+ weeks. I interviewed at Cox Communications (Tulsa, OK) in July 2016.
Interviewed with two directors from two different regions. Then proceeded with the interview with the immediate supervisor. Then was sent to lad for drug testing, followed by a background test.