Working at Cox Communications | Glassdoor

Cox Communications Overview

www.cox.com
Atlanta, GA
10000+ employees
Cox Enterprises
1962
Company - Private
Telecommunications
$2 to $5 billion (USD) per year
As the third largest cable provider in the nation, Cox Communications, Inc. is noted for its high-capacity, reliable broadband delivery network as well as the company's ability to provide superior customer service. For Cox, it's not about being ... Read more

Mission: To be the most trusted provider of communication and entertainment services in America.

Cox Communications – Why Work For Us?


Why Choose Cox Communications for Your Next Career?

At Cox, we connect people to the things they love. Now we would like to connect with you.

In today’s constantly evolving media and technology landscape, Cox Communications leads the way with innovative products and services that are connecting our customers to what’s most important to them and we need the right employees to help us. We offer careers in a number of fields, and are always looking for fresh talent to support our continued growth.

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Cox employees truly are the face of the company to our customers. Across the country, in our markets and in the communities where we live and work, they represent the very best of Cox.

In Cox Communication’s quarterly video series, today you will meet this quarter’s Day in the Life employee, Camie Waggoner, a Solutions Store Specialist in San Diego. Like so many our employees, Cammie is focused on making our company a success and delivering Cox’s customer experience.

Countless Possibilities. Limitless Potential.

At Cox the range of employment opportunities is tremendous, but they all require the same core skills: commitment, strong communication,intelligence and ambition. We believe that with the right technology—and the right people—we can deliver the solutions and services that keep our customers connected. 

Connect to a career you love. 

Hear why our employees love coming to work every day: 

Helping Customers Stay Connected. 
Helping You Achieve Your Career Goals.

At Cox Communications, our customer care and call center representatives are a vital part of our success.

Be the voice of our brand. 

Let our current team members tell you what they love about working for Cox: 

Cox Communications Reviews

3.7
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Cox Communications President Pat Esser
Pat Esser
819 Ratings
  • "Best Call Center Job in Omaha"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in Omaha, NE
    Former Employee - Technical Support Specialist in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cox Communications full-time (More than 5 years)

    Pros

    Working in technical support was a challange with great rewards. If you have the ability to make people feel better about a specific problem and apply the correct solution it's a great feeling. Benefits unparalled for this type of work.

    Cons

    Shift bids. However I do realize they are necessary. I never had to take a shift that I didn't want.

    Advice to Management

    Keep up the good work.

See All 1,642 Reviews

Cox Communications Photos

Cox Communications photo of: Cox team members on volunteering.
Cox Communications photo of: Celebrating our TAG Diversity Nomination!
Cox Communications photo of: Team Cox making posters for the Special Olympics.
Cox Communications photo of: Recruiting top talent in Phoenix!
Cox Communications photo of: President Pat Esser announcing Gigabit Braodband
Cox Communications photo of: Welcoming our new hires in style!
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Cox Communications Interviews

Experience

Experience
63%
21%
14%

Getting an Interview

Getting an Interview
62%
10%
10%
6
4
3
3

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Solutions Specialist Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 4+ weeks. I interviewed at Cox Communications.

    Interview

    Phone interview and 2 in person interviews. The first interview went well all STAR format questions. The Second interview was exactly like the first one, and asked basically the same questions. Was hired about a month after the second interview.

    Interview Questions

    • Describe a time where you learned a new skill and how you used it   Answer Question
See All 355 Interviews

Cox Communications Awards & Accolades

  • Diversity Inc. Top 50 Companies for Diversity -, Diversity Inc., 2014
  • CIO Top 100, CIO Magazine, 2014
  • Top Workplaces, Large, Las Vegas Review Journal, 2014
  • Hispanic Network Magazine Best of the Best, Hispanic Network Magazine, 2014
  • Diversity Inc. Top Company for Philanthropy, Diversity Inc., 2013
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Work at Cox Communications? Share Your Experiences

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