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Cox Communications Overview

Atlanta, GA
10000+ employees
1962
Company - Private
Cable, Internet & Telephone Providers
$2 to $5 billion (USD) per year
As the third largest cable provider in the nation, Cox Communications, Inc. is noted for its high-capacity, reliable broadband delivery network as well as the company's ability to provide superior customer service. For Cox, it's not about being ... Read more

Mission: To be the most trusted provider of communication and entertainment services in America.


Glassdoor Awards

Highest Rated CEOs: 2017 (#92)

Cox Communications – Why Work For Us?


Serving approximately 6 million residences and businesses, Cox Communications is the largest privately help telecommunications company in the US.  Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in cable telephone and commercial services, industry-leading customer care and outstanding workplaces.

The company is growing rapidly. Cox Business hit its goal of $2 billion in revenue in 2016, just six years after it became the first cable operator to achieve $1 billion in revenue. This growth is the product of deep and strategic investments into customer experience over the past two years, leading to improvements that include better picture quality, faster speeds and a focus on bundled services.



Across the country, in our markets and in the communities where we live and work, our employees represent the very best of Cox, working to deliver Cox’s customer experience. Our people are more than just employees – they are the heroes that deliver our success every day.

Our Call Center Representatives bring a natural ability for problem solving and communication to the fast-paced call center environment, delivering solutions that keep our customers connected. We’re looking for motivated professionals who understand the quick changing world of technology and can explain it to our customers. If you are driven, energetic and love working with people, Cox Communications is the place for you.

Cox Communications Reviews

3.8
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  • "Take it or leave it"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
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    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications (More than 5 years)

    Pros

    Good people , culture is diverse, opportunity if you apply your self, benefits are also a plus, 401 is good

    Cons

    They took away the pension plan for new hires, sadly this is the beginning of many more reductions to come

    Advice to Management

    Invest in your people, forget outsource agents -- it will come full circle that this is a mistake all day everyday -- they savings is there now but the talent is going to dry up

See All 1,899 Reviews

Cox Communications Photos

Cox Communications photo of: Cox team members on volunteering.
Cox Communications photo of: Celebrating our TAG Diversity Nomination!
Cox Communications photo of: Team Cox making posters for the Special Olympics.
Cox Communications photo of: Recruiting top talent in Phoenix!
Cox Communications photo of: President Pat Esser announcing Gigabit Braodband
Cox Communications photo of: Welcoming our new hires in style!
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Cox Communications Interviews

Experience

Experience
64%
21%
15%

Getting an Interview

Getting an Interview
64%
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2.9
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    Accepted Offer
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    Interview

    The process was a review of my PC skills and what the job consisted of and provided training. It was a relatively easy process as the job itself was pretty simple.

    Interview Questions

See All 418 Interviews

Cox Communications Awards & Accolades

  • Diversity Inc. Top 50 Companies for Diversity -, Diversity Inc., 2014
  • Diversity Inc. Top Company for Philanthropy, Diversity Inc., 2013
  • CIO Top 100, CIO Magazine, 2014
  • Cox Business Ranks Highest in J.D. Power's 2013 U.S. Business Wireline Satisfaction Study, J.D. Power & Associates, 2013
  • 2013 Business Wireline Ratings; SMB, VSB, J.D. Power & Associates, 2013
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Work at Cox Communications? Share Your Experiences

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