Working at Cox Communications | Glassdoor

Cox Communications Overview

www.cox.com
Atlanta, GA
10000+ employees
Cox Enterprises
1962
Company - Private
Telecommunications
$2 to $5 billion (USD) per year
As the third largest cable provider in the nation, Cox Communications, Inc. is noted for its high-capacity, reliable broadband delivery network as well as the company's ability to provide superior customer service. For Cox, it's not about being ... Read more

Mission: To be the most trusted provider of communication and entertainment services in America.

Cox Communications – Why Work For Us?


Why Choose Cox Communications for Your Next Career?

At Cox, we connect people to the things they love. Now we would like to connect with you.

In today’s constantly evolving media and technology landscape, Cox Communications leads the way with innovative products and services that are connecting our customers to what’s most important to them and we need the right employees to help us. We offer careers in a number of fields, and are always looking for fresh talent to support our continued growth.

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Cox employees truly are the face of the company to our customers. Across the country, in our markets and in the communities where we live and work, they represent the very best of Cox.

In Cox Communication’s quarterly video series, today you will meet this quarter’s Day in the Life employee, Camie Waggoner, a Solutions Store Specialist in San Diego. Like so many our employees, Cammie is focused on making our company a success and delivering Cox’s customer experience.

Countless Possibilities. Limitless Potential.

At Cox the range of employment opportunities is tremendous, but they all require the same core skills: commitment, strong communication,intelligence and ambition. We believe that with the right technology—and the right people—we can deliver the solutions and services that keep our customers connected. 

Connect to a career you love. 

Hear why our employees love coming to work every day: 

Helping Customers Stay Connected. 
Helping You Achieve Your Career Goals.

At Cox Communications, our customer care and call center representatives are a vital part of our success.

Be the voice of our brand. 

Let our current team members tell you what they love about working for Cox: 

Cox Communications Reviews

3.7
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Cox Communications President Pat Esser
Pat Esser
787 Ratings
  • "Account Coordinator"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cox Communications full-time (More than 5 years)

    Pros

    Lots of opportunity for growth and development.

    Cons

    Lots of layoffs. They tend to have mass layoffs every year.

See All 1,582 Reviews

Cox Communications Photos

Cox Communications photo of: Cox team members on volunteering.
Cox Communications photo of: Celebrating our TAG Diversity Nomination!
Cox Communications photo of: Team Cox making posters for the Special Olympics.
Cox Communications photo of: Recruiting top talent in Phoenix!
Cox Communications photo of: President Pat Esser announcing Gigabit Braodband
Cox Communications photo of: Welcoming our new hires in style!
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Cox Communications Interviews

Interview Experience

Interview Experience
63%
21%
14%

Getting an Interview

Getting an Interview
61%
10%
10%
6
4
3
3

Interview Difficulty

2.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Technical Support Representative Interview

    Anonymous Employee in Baton Rouge, LA
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Cox Communications (Baton Rouge, LA).

    Interview

    After completing the application I was routed to a personality assessment. It was not complicated, the regular personality test asking questions like "most people would steal if they knew they could get away with it", and you are supposed to agree or disagree. I passed so I got an email to schedule and interview, everything was done via email, even the onboarding process.

    Interview Questions

    • They asked if I'd ever had to explain technical information to someone at a higher position to me.   1 Answer
    • Do you have a problem with having to meet sales goals?   1 Answer
See All 347 Interviews

Cox Communications Awards & Accolades

  • Diversity Inc. Top 50 Companies for Diversity -, Diversity Inc., 2014
  • CIO Top 100, CIO Magazine, 2014
  • Top Workplaces, Large, Las Vegas Review Journal, 2014
  • Hispanic Network Magazine Best of the Best, Hispanic Network Magazine, 2014
  • Diversity Inc. Top Company for Philanthropy, Diversity Inc., 2013
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Work at Cox Communications? Share Your Experiences

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