Crawford & Company

At Crawford, "restore" is more than a word. It's an integral part of our mission, vision, and values. For more than 78 years, Crawford has served carriers, corporates and brokers to restore and enhance lives, businesses and communities. And our mission continues to this day, stronger than ever before. Restore motivates us to innovate. It drives us to challenge the status quo and pushes us to deliver world-class service with industry-leading expertise.  

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

Mission, Vision, Values and Culture

Our mission, vision and values serve as the guiding force behind our relationships with our valued stakeholders – including our clients, our shareholders, and each other.

OUR MISSION

To restore and enhance lives, businesses and communities

OUR VISION

To be the leading provider and most trusted source for expert assistance, serving those who insure and self-insure the risks of businesses and communities anywhere in the world

OUR VALUES

Our mission is embedded in our values—to RESTORE is part of everything we do.

R – Respect – We practice integrity and ethical behavior, embrace each individual’s unique talents,  honor diverse lives and work styles, and promote a spirit of cooperation

E – Empowerment – Employees are emboldened to advance the company mission, take ownership of their career progression, contribute ideas to meet industry challenges, and hold themselves and others accountable

S – Sustainability – A focus on corporate social responsibility, giving back and being good stewards in our communities

T – Training – An environment where employees are stimulated, knowledgeable, and satisfied

O – One Crawford – A global mindset that’s inclusive, mission-focused, customer focused and on the move

R – Recognition – An ecosystem of recognition and reward for our employees’ hard work

E – Entrepreneurial Spirit – A shared passion to succeed, outpace competitors and innovate

OUR CULTURE

Crawford & Company employees are innovative, engaged, and on the move. Combining a legacy of over 75 years with our global capabilities and industry-leading technology, our employees are immersed in existing industry best practices while always seeking ways to do business better, more efficiently, and creating more value for our clients.

We hail from more than 70 countries and speak dozens of languages reflecting the global audience we serve.  Though our reach is vast, we proudly operate as one Crawford: united in mission, vision and values. Every choice that we make as a company, from how we organize our business to how we recognize employee achievements, serves our greater mission of restoring and enhancing lives, businesses and communities.

Crawford employs the best and the brightest individuals in the niche markets we serve, specialists who possess unmatched experience in difficult situations and deliver top-notch customer solutions when our clients need us most.  Our culture is one that recognizes these individuals, while always putting our clients first.  At Crawford, employees are empowered to grow, emboldened to act and inspired to lead.

Crawford Sample Interview Process

Application Review: Once you submit your curricula vitae you’ll receive a “Thank You” email to confirm that it was received and is being reviewed by our awesome talent acquisition team.   We’ll keep you updated as we move through the hiring process, so be on the lookout for additional communications from us.

Initial Screen: The second step in our hiring process is a video interview. But don’t freak out! You’re far more to us than just a resume. We want to get to know you as a person, and video interviews paint a colorful picture of who you are what you want to accomplish. So just sit back, relax and tell us about yourself.

First Round: This step can vary depending on the role and location of the position for which you have applied.  At this point, the hiring manager has seen your video interview and decided they would like to move forward with your candidacy. The hiring manager will reach out to you in order to schedule a brief phone screen, or invite you to do a formal interview (in office or via Skype, depending on location). This is your chance to really shine! Tell us about your skills, experience and career aspirations. We want to know how you’ll help us advance our mission of restoring and enhancing lives, businesses and communities.

Offer Letter: At this point, you have really wowed us, and we want you on our team! Now for our favorite part of the process…the offer letter. When you accept the offer, you’ll receive a friendly flurry of emails telling you about the great benefits we have at Crawford. We’ll also send you a pre-employment checklist to help you track what is required during the onboarding process.

Helpful Hints: 

• Learn as much as you can about the organization, its leaders and the role you are applying for prior to your first interview.
• Be prepared, not rehearsed.
• Engage your interviewer.
• Ask a lot of questions. 
• BE YOURSELF!!!

Crawford & Company recognizes the importance of providing employees and clients with industry leading training. That's why we have a dedicated team of staff that research, develop, and deliver first-rate employee training programs.

Crawford Educational Services and KMC On Demand^SM offer comprehensive training through a variety of innovative training methods. 

In addition to the same comprehensive training we offer clients, Crawford employees may receive special job-related training, reimbursement for relevant college courses, and continuing education to support the maintenance and renewal of professional certification.

From comprehensive online courses to professional designations, Crawford supports and invests in the success of its employees and encourages them to reach their full potential. Visit our Crawford Educational Services page for complete details on our industry-leading training services.

Quick Facts about our Training Program

-133,000 online courses completed to date 

-893 average continuing education credits submitted for clients each year 

-Over 300 hours of continuing education offered 

-47 States are approved with CE courses 

What Seperates Our Program 

-We hold industry-leading experience, have fined tuned our training experince through decades of experience 

- Our programs are molded to train all the distinct experience levels of our employees, new and old alike

- A tried and true teaching platform that all our internal staff practices

Community Involvement

Since 2009, we have united our individual efforts for a broader, more coordinated expression of philanthropy and began the Crawford Global Day of Service (GDOS). On this day, Crawford employees throughout the world are asked to volunteer to serve our local communities. This annual initiative has grown larger every year since its inception, helping a wide range of charities including orphanages, homeless shelters, retirement homes, animal rescue facilities, blood drives, food banks, nature parks, and fundraising for disease research.

Around the world, Crawford employees often go above and beyond their normal work responsibilities to help others in need. We are innovative, dedicated, hardworking, and share a passion to succeed. Global Crawford employees are involved collectively and individually in a number of charitable causes that are important to them, including support for the arts, environmental restoration and sustainment, healthy living, disease research and eradication, and improving the emotional, educational and nutritional well-being of people from all walks of life. After all, at the end of the day we are in business to help people. Through our efforts, we believe that we can make a difference and in fact, be the difference in the communities where we live and work.

Visit our Global Day of Service photo gallery to see a comprehensive summary, including photos and project descriptions.