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Crawford & Company Overview

Brookhaven, DeKalb, GA
5001 to 10000 employees
1941
Company - Public (CRD-A and CRD-B)
Insurance Agencies & Brokerages
$1 to $2 billion (USD) per year
Crawford & Company is an international insurance services firm providing claims adjustment and risk management services to insurers and self-insured companies. Services include workers' compensation and property/casualty claims investigation ... Read more

Company Updates

  • The latest drone footage from #HurricaneHarvey is now available showing the extent of devastation caused by the hurricane. http://glassdoor.com/slink.htm?key=vQ0W4

    —30+ days ago
    Crawford & Company Harvey Drone

    Crawford & Company Catastrophe Services & WeGoLook

  • The latest drone footage from #HurricaneHarvey is now available showing the extent of devastation caused by the hurricane. http://glassdoor.com/slink.htm?key=vQ0zi

    —30+ days ago
    Crawford & Company Harvey Drone

    Crawford & Company Catastrophe Services & WeGoLook

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Crawford & Company – Why Work For Us?


Based in Atlanta, Georgia, Crawford & Company® is one of the world's largest independent providers of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford Solution™ offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company’s shares are traded on the NYSE under the symbols CRD-A and CRD-B. 

The Crawford SolutionSM offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines, including:

  • Property and casualty claims management
  • Workers compensation claims and medical management
  • Legal settlement administration

Our Vision, Values, and Culture are clear and guide our relationships with our valued stakeholders – including our clients, our shareholders, and each other.

OUR VISION

To be the world’s leading provider of claim services, business process outsourcing, and consulting solutions.  We will inspire our organization to develop world-class technology and innovative solutions to clients; to employ the best and brightest people; and to deliver a strong financial performance.

OUR VALUES

  • Integrity – Do the right thing, always
  • Quality – What we do, we do well
  • Innovation – Change is constant
  • Communication – Engage and be in the know
  • Leadership – Leaders lead
  • Collaboration – Leverage collective genius
  • Accountability – If it’s to be, it’s up to me
  • Passion – Committed in heart and mind
  • Diversity – As inclusive as our services

OUR CULTURE

Crawford & Company employees are innovative, dedicated, hardworking, and reliable. We are resilient, collaborative, fast-acting, and share a passion to succeed. We hail from more than 70 countries and speak dozens of languages reflecting the global audience we serve. With ongoing investments in technology and a laser focus on implementation, our technologists have improved efficiencies and earned industry recognition and awards for their work. Crawford employs the best and the brightest individuals in the niche markets they serve, specialists who possess unmatched experience in difficult situations when our clients need us most. After all, at the end of the day we are in business to help people.

Crawford’s talented employees pursue a wide range of interests often taking time to give back to their communities in a multitude of unique ways. From serving as directors of non-profit organizations, to initiating fundraising drives, to running marathons, mountain climbing and participating in cross-continent, off-road cycling adventures to raise money for charities, we are visible in our communities and passionate about improving them.

Celebrating 75 Years of Service.

Jim Crawford, an insurance claims manager, founded Crawford & Company® in 1941 with the idea that an independent claims adjusting firm could provide insurers with a cost effective and efficient alternative to in-house adjusters.

Crawford & Company has grown from its origin as a small regional operation to one of the world’s largest independent providers of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients and handling claims in more than 150 countries. The Crawford SolutionSM is comprised of comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration.

Community InvolvementPhoto:

Throughout the world, Crawford & Company supports a number of community initiatives with employees’ time, talents and corporate dollars. Crawford’s talented employees pursue a wide range of interests often taking time to give back to their communities in a multitude of unique ways.

Since 2009, we have united our individual efforts for a broader, more coordinated expression of philanthropy and began the Crawford Global Day of Service (GDOS). On this day, Crawford employees throughout the world are asked to volunteer to serve our local communities. This annual initiative has grown larger every year since its inception, helping a wide range of charities including orphanages, homeless shelters, retirement homes, animal rescue facilities, blood drives, food banks, nature parks, and fundraising for disease research.

Around the world, Crawford employees often go above and beyond their normal work responsibilities to help others in need. We are innovative, dedicated, hardworking, and share a passion to succeed. Global Crawford employees are involved collectively and individually in a number of charitable causes that are important to them, including support for the arts, environmental restoration and sustainment, healthy living, disease research and eradication, and improving the emotional, educational and nutritional well-being of people from all walks of life. After all, at the end of the day we are in business to help people. Through our efforts, we believe that we can make a difference and in fact, be the difference in the communities where we live and work.

Visit our Global Day of Service photo gallery to see a comprehensive summary, including photos and project descriptions.



Crawford & Company recognizes the importance of providing employees and clients with industry leading training. That's why we have a dedicated team of staff that research, develop, and deliver first-rate employee training programs.

Crawford Educational Services and KMC On DemandSM offer comprehensive training through a variety of innovative training methods. 

In addition to the same comprehensive training we offer clients, Crawford employees may receive special job-related training, reimbursement for relevant college courses, and continuing education to support the maintenance and renewal of professional certification.

From comprehensive online courses to professional designations, Crawford supports and invests in the success of its employees and encourages them to reach their full potential. Visit our Crawford Educational Services page for complete details on our industry-leading training services.

Crawford & Company Reviews

3.0
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Crawford & Company President and Chief Executive Officer Harsha V. Agadi
Harsha V. Agadi
60 Ratings
  • Featured Review

    "I have had the pleasure of working for over 10 years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Analyst III in Atlanta, GA
    Current Employee - QA Analyst III in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crawford & Company full-time (More than 10 years)

    Pros

    Had great team leaders who helped in learning the depth about the industry .
    Company and team had flexible work schedule which is benefit to balance both work and personal life .

    Cons

    Wish there was more opportunity to grow with latest technology for career growth.

See All 262 Reviews

Crawford & Company Photos

Crawford & Company photo of: Atlanta based employees volunteered with the American Red Cross installing smoke detectors in home local to the area. October 2015
Crawford & Company photo of: 75th anniversary
Crawford & Company photo of: Celebrations in the UK
Crawford & Company photo of: Global celebrations: Bon anniversaire
Crawford & Company photo of: Feliz aniversario
Crawford & Company photo of: Crawford 75th Anniversary
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Crawford & Company Interviews

Experience

Experience
81%
12%
6%

Getting an Interview

Getting an Interview
58%
16%
12%
6
3
3

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Claims Examiner Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Crawford & Company (Atlanta, GA).

    Interview

    Very informal and brief. The hiring manager and I discussed my prior experience and achievements and advised I would receive a call with offer of employment. I was pretty much offered the job during the interview.

    Interview Questions

    • Tell me what you can offer Crawford as an employee   1 Answer
See All 34 Interviews

Crawford & Company Awards & Accolades

  • Rehabilitation First Award, Post Magazine, 2015
  • CIO 100 Award, CIO Magazine, 2015
  • Reactions Latin American Loss Adjuster of the Year, Reactions, 2015
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