Working at Creative Channel Services | Glassdoor

Creative Channel Services Overview

Los Angeles, CA
501 to 1000 employees
Company - Private
Advertising & Marketing
$50 to $100 million (USD) per year
We’re an industry leading Strategic Retail Marketing Agency with a 20+ Year Track Record of Inspiring Purchase Passion™
We deliver more than a purchase by connecting shoppers with the world's largest brands, through the retail ... Read more

Mission: To improve people’s lives by delivering purchase passion though informed and inspired shopping.

Company Updates

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Creative Channel Services – Why Work With Us?

history timeline


Started with a 'Big Idea': The People that Inspire and Inform Shoppers at the Critical Moment of Purchase.

Who's helping the people who help shoppers?

It was 1995: Hootie & the Blowfish was topping the charts, Toy Story was amazing kids of all ages and the ‘Rachel ‘do’ was forever imprinted on our collective memory.

These times also brought an explosion of technologies that were becoming truly accessible, everyday ‘consumer electronics.’ And that meant consumers were being given a lot of choices, but not enough information to make the right decisions. Enter the need for expert advice - and the importance of the recommendation at the moment of purchase.

Working in the retail distribution channel at that time, CCS’ ambitious founders saw the future, realizing that though these ‘retail pros’ - geeks, gurus, experts, sales associates - represented an incredibly powerful tipping point for shoppers, brands and retailers, they weren’t being given the proper attention they needed and deserved.

With the unique philosophy and strategy of serving the ‘people at the point of purchase’ at the heart of the vision, we came together with two goals in mind. Our mission was to make retail better by educating and elevating the effectiveness of ‘retail pros’ who have the power to connect consumers with the right brand and product. And, of course, we were inspired to build a truly great, enduring company that is good for business and good for people.

Fast forward to today. We’re very proud of the millions of retail pros who we’ve helped better serve consumers, the hundreds of global brands and retailers whose businesses we’ve made stronger, the thousands of CCS teammates we’ve worked side-by-side with, and the countless millions of shoppers we’ve helped pick the right smartphone, TV, dishwasher, tires, notebook, power tools and thousands of other products.

vision 2020 logo

"Vision 2020": Our three Core Beliefs that clarify why we exist, our desired future state and what we stand for


To improve people’s lives by delivering purchase passion though informed and inspired shopping.


To be a great organization, which is universally respected and admired for our unique people and culture, our creativity and innovation, and our extraordinary impact.


Each unique member of our team shares in the leadership of the organization and has a responsibility to:

  • Make a difference for our clients and community
  • Communicate with openness, honesty, and humility
  • Empower our teammates for growth, success, and fulfillment
  • Create a fun environment that inspires learning and innovative solutions

Creative Channel Retail Xperts video: What We Do

Creative Channel Services Reviews

  • Featured Review

    Helpful (1)

    "Finally a marketing company that treats you right"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Manager
    Former Employee - Brand Manager
    Positive Outlook
    Approves of CEO

    I worked at Creative Channel Services full-time (More than 3 years)


    I always felt like my work was being noticed. I wasn't micromanaged like i am now with my new marketing company. I really miss working for this company and feeling like what i do is impactful.


    The only CON i have is from upper management who helped to get the program axed. A select few ruined it and made 100's lose their jobs which is such a shame.

    Advice to Management

    My manager was one of the best i have ever had. True managers lead and don't micromanage. Due to this fact is helped to let employees be treated like adults and grow as employees.

See All 128 Reviews

Creative Channel Services Photos

Creative Channel Services photo of: International Women's Day
Creative Channel Services photo of: CES
Creative Channel Services photo of: Team Event
Creative Channel Services photo of: Team work
Creative Channel Services photo of: Community Service
Creative Channel Services photo of: Rewards & Recognition
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Creative Channel Services Interviews



Getting an Interview

Getting an Interview





    Field Representative Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Positive Experience
    Average Interview


    I applied online. The process took a week. I interviewed at Creative Channel Services (New York, NY) in November 2018.


    Great questions. They were able to answer my questions with specific detail about what my job would be, which was nice for a change. They really dug into my work history to find a match.

    Interview Questions

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Creative Channel Services Awards & Accolades

  • Great Place to Work Certified, Great Place to Work, 2020

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