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Credible Behavioral Health Software Overview

Rockville, MD
51 to 200 employees
Company - Private
Computer Hardware & Software
$25 to $50 million (USD) per year
Credible provides Behavioral Healthcare Enterprise software to the growing US Behavioral Health (Mental Health & Substance Abuse) market. A leading SaaS vendor, Credible's Behavioral Health Electronic Record (EHR) is HIPAA compliant, Meaningful ... Read more

Mission: We are committed to improving the quality of care and lives in behavioral health for clients, families and providers. At Credible, our Mission is the driving force behind our growth, innovation and success.

Company Updates

  • Inc. recognizes Credible Behavioral Health on their list of The 50 Best Places to Work in 2016. The list measures American companies with up to 500 employees that deploy state-of-the-art techniques to keep their staff happy and productive.

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Credible Behavioral Health Software – Why Work For Us?

Over the years, Credible has grown to be a comprehensive HIPAA compliant, Meaningful Use Stage II certified Electronic Health Record processing annually $3,500,000,000 in Medicaid, Medicare, and Insurance claims. Credible's current functionality includes fully integrated clinical, scheduling, employee management, treatment planning, security, ePrescibing, eLabs, mobile, reporting, and billing modules.

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For Credible CEO and co-founder Matthew M. Dorman, improving the quality of life and care in behavioral health is not just a company goal, it’s his personal Mission. Four years prior to the formation of Credible, a severely mentally ill individual was discharged from a local psychiatric hospital. Due to an inefficient paper tracking system and poor follow up, this individual was not properly monitored and tracked to verify medication compliance. In trying to assist the individual who had suffered a psychotic episode, Credible’s Co-Founder and CEO’s sister was murdered. While experiencing the pain and loss of this tragedy, Mr. Dorman vowed to find a way to solve the large and unaddressed need in Behavioral Health so that no family would again have to suffer as his has. Utilizing his experience doing corporate turnarounds, as well as leading enterprise nationwide projects for Lockheed Martin, such as the implementation of the EBT program, Mr. Dorman combined his laser like focus and determination with an unwavering personal commitment to the mission of improving the quality of care and lives in behavioral health and launched Credible in 2000.

Credible’s Mission as at the core of all our operations and is always at the forefront in our development of the software and support of our Partners.

Partnership Matters

The key to Credible’s success is our commitment to Partnership.  We don’t just call our customers Partners; we embody and reflect a partner centric attitude every day, both internally and externally. The remarkable synergy between our team and our partners fosters industry-leading technology that furthers our Mission.  It is through Partner feedback and collaboration that we continue to innovate and provide secure software that meets the complex demands, needs and regulations of today’s behavioral health industry.

People Matter

Credible values the contribution made by each member of our team, and we relish and celebrate teamwork and collaboration.  As a Company, we don’t take “no” for an answer when it comes to serving our Mission, and our employees share that commitment and “can-do” spirit.  Credible employees are innovative, passionate people who want to make a difference.


Credible's culture values the individual, but relishes and celebrates collaboration and teamwork. A Company doesn't become a market leader without top talent and innovative, big-picture thinkers. Credible's growth and expansion as a leader in the behavioral health software industry is no accident. Our team culture fosters plus one service and attracts people who enjoy collaboration, challenge, growth and out-of-the-box thinking.

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Credible Behavioral Health Software Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Matthew M Dorman
44 Ratings
  • "Friendly and Professional People"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I worked at Credible Behavioral Health Software full-time (More than 3 years)


    All the the people I worked with were friendly and helpful.
    I personally liked the hiring process because they give the candidate an idea of what the work atmosphere was like and see if he/she wanted to join the team.
    I really enjoyed my stay. The people here helped me achieve more than what I expected from myself. I am grateful for that.
    This company's mission is meaningful and powerful.
    I enjoyed working here and would recommend them to anyone looking for a position where you will be treated like family.
    They all have a positive attitude.


    I really enjoyed my stay and I can't think of any negative against these amazing people.

    Advice to Management

    Keep pushing your missions.

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Credible Behavioral Health Software Photos

Credible Behavioral Health Software photo of: Credible's 2017 Summer Offsite - Scavenger Hunt Fun
Credible Behavioral Health Software photo of: Credible's 2017 Summer Offsite - Scavenger Hunt Fun
Credible Behavioral Health Software photo of: Credible's 2017 Summer Offsite - Scavenger Hunt Fun
Credible Behavioral Health Software photo of: Credible's 2017 Summer Offsite - Scavenger Hunt Fun
Credible Behavioral Health Software photo of: Credible's 2017 Summer Offsite - Scavenger Hunt Fun
Credible Behavioral Health Software photo of: Credible's 2017 Summer Offsite
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Credible Behavioral Health Software Interviews



Getting an Interview

Getting an Interview





    Software Configuration Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview


    I applied online. The process took 6 weeks. I interviewed at Credible Behavioral Health Software in December 2017.


    1) Video Interview: Answering questions while being recorded with ~two minute prep time.
    2) Phone Interview: Quick few question interview regarding the position, was actually offered a different position to look into and became interested.
    3) Software Configuration Analyst Configuration Questionnaire: I was sent a worksheet to fill out answers to questions. I was not given a page limit or expectation.
    4) Awaiting the final response from the hiring manager that I did not speak with during this process (found out after following up with the talent specialist/analyst).
    I believe the holiday season is delaying this response, but not completely sure.

    Interview Questions

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Credible Behavioral Health Software Awards & Accolades

  • Inc. 50 Best Workplaces, Inc., 2016
  • Fastest Growing Private Companies in America, Inc. Magazine, 2015
  • Entrepreneur of the Year® Finalists(Matthew M. Dorman), Ernst & Young (E&Y), 2015
  • Top 30 Small Technology Companies, Washington Business Journal, 2017
  • Inc. 5000 Fastest Growing Private Companies in America, Inc., 2017
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Work at Credible Behavioral Health Software? Share Your Experiences

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