Credible Behavioral Health Software Careers | Glassdoor

Credible Behavioral Health Software Overview

Rockville, MD
51 to 200 employees
Company - Private
Computer Hardware & Software
$25 to $50 million (USD) per year
Credible provides Behavioral Healthcare Enterprise software to the growing US Behavioral Health (Mental Health & Substance Abuse) market. A leading SaaS vendor, Credible's Behavioral Health Electronic Record (EHR) is HIPAA compliant, Meaningful ... Read more

Mission: We are committed to improving the quality of care and lives in behavioral health for clients, families and providers. At Credible, our Mission is the driving force behind our growth, innovation and success.

Company Updates

  • Inc. recognizes Credible Behavioral Health on their list of The 50 Best Places to Work in 2016. The list measures American companies with up to 500 employees that deploy state-of-the-art techniques to keep their staff happy and productive.

    —30+ days ago
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Credible Behavioral Health Software – Why Work For Us?

Over the years, Credible has grown to be a comprehensive HIPAA compliant, Meaningful Use Stage II certified Electronic Health Record processing annually $3,500,000,000 in Medicaid, Medicare, and Insurance claims. Credible's current functionality includes fully integrated clinical, scheduling, employee management, treatment planning, security, ePrescibing, eLabs, mobile, reporting, and billing modules.

Learn more here

For Credible CEO and co-founder Matthew M. Dorman, improving the quality of life and care in behavioral health is not just a company goal, it’s his personal Mission. Four years prior to the formation of Credible, a severely mentally ill individual was discharged from a local psychiatric hospital. Due to an inefficient paper tracking system and poor follow up, this individual was not properly monitored and tracked to verify medication compliance. In trying to assist the individual who had suffered a psychotic episode, Credible’s Co-Founder and CEO’s sister was murdered. While experiencing the pain and loss of this tragedy, Mr. Dorman vowed to find a way to solve the large and unaddressed need in Behavioral Health so that no family would again have to suffer as his has. Utilizing his experience doing corporate turnarounds, as well as leading enterprise nationwide projects for Lockheed Martin, such as the implementation of the EBT program, Mr. Dorman combined his laser like focus and determination with an unwavering personal commitment to the mission of improving the quality of care and lives in behavioral health and launched Credible in 2000.

Credible’s Mission as at the core of all our operations and is always at the forefront in our development of the software and support of our Partners.

Partnership Matters

The key to Credible’s success is our commitment to Partnership.  We don’t just call our customers Partners; we embody and reflect a partner centric attitude every day, both internally and externally. The remarkable synergy between our team and our partners fosters industry-leading technology that furthers our Mission.  It is through Partner feedback and collaboration that we continue to innovate and provide secure software that meets the complex demands, needs and regulations of today’s behavioral health industry.

People Matter

Credible values the contribution made by each member of our team, and we relish and celebrate teamwork and collaboration.  As a Company, we don’t take “no” for an answer when it comes to serving our Mission, and our employees share that commitment and “can-do” spirit.  Credible employees are innovative, passionate people who want to make a difference.


Credible's culture values the individual, but relishes and celebrates collaboration and teamwork. A Company doesn't become a market leader without top talent and innovative, big-picture thinkers. Credible's growth and expansion as a leader in the behavioral health software industry is no accident. Our team culture fosters plus one service and attracts people who enjoy collaboration, challenge, growth and out-of-the-box thinking.

Learn more here

Credible Behavioral Health Software Reviews

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Recommend to a friend
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Matthew M Dorman
38 Ratings
  • Featured Review

    Helpful (16)

    "I think this is my first Glassdoor review"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Credible Behavioral Health Software full-time


    Worthwhile mission. Product is helpful, so customers are sticky (17 years old and #2 / #3 in sector, so doing something right). Good reputation in market. Plenty of resources. Hiring base is broadening. People who are self-reliant tend to be recognized and rewarded.


    Healthcare industry is facing change. Still a small company; systems and processes need investment. Dated product UX and architecture. Not sure what incentives motivate which people.

    Advice to Management

    Clarify objectives, then broadcast repeatedly (this is getting better). Similarly, make performance objective, not relative. Articulate career paths and develop bench.

See All 46 Reviews

Credible Behavioral Health Software Photos

Credible Behavioral Health Software photo of: Credible's 2017 Summer Offsite - Scavenger Hunt Fun
Credible Behavioral Health Software photo of: Credible's 2017 Summer Offsite - Scavenger Hunt Fun
Credible Behavioral Health Software photo of: Credible's 2017 Summer Offsite - Scavenger Hunt Fun
Credible Behavioral Health Software photo of: Credible's 2017 Summer Offsite - Scavenger Hunt Fun
Credible Behavioral Health Software photo of: Credible's 2017 Summer Offsite - Scavenger Hunt Fun
Credible Behavioral Health Software photo of: Credible's 2017 Summer Offsite
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Credible Behavioral Health Software Interviews



Getting an Interview

Getting an Interview




  1. Helpful (7)  

    Talent Acquisition Manager Interview

    Anonymous Interview Candidate in Rockville, MD
    No Offer
    Negative Experience
    Easy Interview


    I applied online. The process took 2 weeks. I interviewed at Credible Behavioral Health Software (Rockville, MD) in October 2017.


    Brief Application first, video answers to questions next, phone call with 2 people, and finally a very long and weird business plan submission.

    After reading all of the reviews for this company I can see why they weren't very professional. They essentially asked me a bunch of softball questions then had me complete what for me was a 8 page action plan. Not much clarity from anyone on the specifics of what they asked me to complete - which turned out to be a "please tell us how to effectively recruit" assignment. Got the feeling they interviewed a bunch of other people just like me so they could get some free consulting for their recruitment dept. Also did not personally follow-up with a call or even an email to let me know they would not be moving forward. Just an automated message from their ATS System. Bullet. Dodged.

    Interview Questions

    • How would you improve our recruitment process?   1 Answer
See All 11 Interviews

Credible Behavioral Health Software Awards & Accolades

  • Top 30 Small Technology Companies, Washington Business Journal, 2017
  • Inc. 5000 Fastest Growing Private Companies in America, Inc., 2017
  • Inc. 50 Best Workplaces, Inc., 2016
  • Technology Fast 500™, Deloitte, 2016
  • Inc. 5000 Fastest Growing Private Companies in America, Inc., 2016
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