Mission: We are committed to improving the quality of care and lives in behavioral health for clients, families and providers. At Credible, our Mission is the driving force behind our growth, innovation and success.
Inc. recognizes Credible Behavioral Health on their list of The 50 Best Places to Work in 2016. The list measures American companies with up to 500 employees that deploy state-of-the-art techniques to keep their staff happy and productive.
Over the years, Credible has grown to be a comprehensive HIPAA compliant, Meaningful Use Stage II certified Electronic Health Record processing annually $3,500,000,000 in Medicaid, Medicare, and Insurance claims. Credible's current functionality includes fully integrated clinical, scheduling, employee management, treatment planning, security, ePrescibing, eLabs, mobile, reporting, and billing modules.
For Credible CEO and co-founder Matthew M. Dorman, improving the quality of life and care in behavioral health is not just a company goal, it’s his personal Mission. Four years prior to the formation of Credible, a severely mentally ill individual was discharged from a local psychiatric hospital. Due to an inefficient paper tracking system and poor follow up, this individual was not properly monitored and tracked to verify medication compliance. In trying to assist the individual who had suffered a psychotic episode, Credible’s Co-Founder and CEO’s sister was murdered. While experiencing the pain and loss of this tragedy, Mr. Dorman vowed to find a way to solve the large and unaddressed need in Behavioral Health so that no family would again have to suffer as his has. Utilizing his experience doing corporate turnarounds, as well as leading enterprise nationwide projects for Lockheed Martin, such as the implementation of the EBT program, Mr. Dorman combined his laser like focus and determination with an unwavering personal commitment to the mission of improving the quality of care and lives in behavioral health and launched Credible in 2000.
Credible’s Mission as at the core of all our operations and is always at the forefront in our development of the software and support of our Partners.
The key to Credible’s success is our commitment to Partnership. We don’t just call our customers Partners; we embody and reflect a partner centric attitude every day, both internally and externally. The remarkable synergy between our team and our partners fosters industry-leading technology that furthers our Mission. It is through Partner feedback and collaboration that we continue to innovate and provide secure software that meets the complex demands, needs and regulations of today’s behavioral health industry.
Credible values the contribution made by each member of our team, and we relish and celebrate teamwork and collaboration. As a Company, we don’t take “no” for an answer when it comes to serving our Mission, and our employees share that commitment and “can-do” spirit. Credible employees are innovative, passionate people who want to make a difference.
GREAT TEAM, GREAT MISSION, GREAT TECHNOLOGY!
Credible's culture values the individual, but relishes and celebrates collaboration and teamwork. A Company doesn't become a market leader without top talent and innovative, big-picture thinkers. Credible's growth and expansion as a leader in the behavioral health software industry is no accident. Our team culture fosters plus one service and attracts people who enjoy collaboration, challenge, growth and out-of-the-box thinking.
I have been working at Credible Behavioral Health Software full-time
The company has really upped its value of internal resources and there has been a lot of promotions from within. Managers that I have had are very committed to helping me succeed and grow as an employee. Couldn't ask for much more.
No cons to share specifically.
Advice to Management
Continue taking care of your employees the way you do. Simple things such as appreciation goes a long way in making us feel valued.
I applied through a recruiter. I interviewed at Credible Behavioral Health Software (Rockville, MD).
I was contacted by a recruiter in the HR department for an initial interview. He was a fast talker and it felt like a sales pitch rather than a thoughtful discussion. However, he started asking questions that raised red flags for me. He stressed that the job requires staying late and possible weekends. He wanted to know my commitments outside of work, and what additional side jobs I had, if any, that could interfere. He asked if I needed to be home (or leave the office) by a certain time for other obligations outside of work. It felt like he was trying to determine if I had a family, or simply a life outside of work. I didn't appreciate the line of questioning and it felt awkward, verging on an unethical line of questioning. He went to explain their interview process which includes a one-way 30 minute video Q&A; and if selected to move onto the next stage, there would be an onsite 'meet and greet' with other job candidates including the CEO - because the CEO needs to meet everyone. Usually CEO's of mid to large companies have more pressing issues to handle - like running the business - not vetting every job candidate that comes through the door. That's what HR is for, after all. None of this sat well with me, so I didn't pursue it.