Customer Service Representative
Does anyone here work for Fidelity? I saw that there are a bunch of customer service positions open and I don't know if it's somewhere that would fairly easy for someone with just 1 year of experience. I need to change where I'm at, but not sure how big of a company is really gonna hire me when I'm so new to things.
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Credit Acceptance is committed to maintaining and enhancing our diverse and inclusive environment.
Our newly formed Diversity and Inclusion Committee will dedicate its time to encourage open discussions, and will advance diverse ways to utilize our platform and resources to help support eq
I applied through a recruiter. I interviewed at Credit Acceptance (Jacksonville, FL) in Apr 2022
InterviewJoined the interview, was asked a little about my work history, then asked what do I know about credit acceptance. I explained that I understand it sells credit but I wanted to know more regarding the position. Would it be on the debt collections, account recovery, account save, account rehabilitation. Every time I mentioned basic fundamentals of coachings the interviewer would say we have our own system and where not a numbers company. I was a little confused because I thought it was an opportunity to express my experience with understanding root cause analysis and SMART goals used as a way to develop agents. At any note. Things were still going well but I will warn you not to bring up anything six sigma related. We began to talk about shift. I shared that I have my a ministry and I’m a Reverend. I honor the Sabbath on Saturdays. She emphasized that they have rotating schedules and everyone has to work a Saturday or Sunday every few weeks. I shared that I can work 6 days a week. I can be a dedicated Sunday supervisor, but cannot work on the Sabbath. The system shut off. Im not sure if it was her internet or if she hit a button by accident. No one tried to contact me again to continue the interview. I was really excited about the opportunity due to the fact that I am already in the industry and finally had found a position locally.
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