Credit Acceptance Overview

  • www.creditacceptance.com
  • Southfield, MI
  • 1001 to 5000 Employees
  • 1972
  • Company - Public (CACC)
  • Banking & Lending
  • $500 million to $1 billion (USD)

Our people and culture create a positive workplace that drives us to succeed. Working together as a team has resulted in many national workplace awards, including Fortune magazine’s annual “100 Best Companies to Work For” list for 7 consecutive years. We’ve also been named to ...
Mission: To create one of the world’s greatest financial services companies as measured by our shareholders, team members, dealers, and customers.

Company Updates

May 20, 2022
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Ready to find your ‘It’ job? We’re hiring Application Developers. This position involves designing, developing, testing and implementing app code. Apply to join our IT team!
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May 20, 2022
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Credit Acceptance named to the FORTUNE 100 Best Companies to Work For® list! Congratulations, team! THANK YOU for living our PRIDE core values and helping achieve our goals every day.
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Credit Acceptance Reviews

4.1
83%
Recommend to a Friend
93%
Approve of CEO
Kenneth S. Booth
Kenneth S. Booth
55 Ratings
5.0
Former Employee

"Great Place to work!"

Apr 19, 2022 - Collections Specialist

Pros

Good Pay! Not great but good! Work Life Balance!

Cons

Abusive customers! Heavy workload/Fast Pace if that's not what you're looking for
See All 586 Reviews

Diversity & Inclusion at Credit Acceptance

4.4
(150 Reviews)

Diversity Programs & Initiatives

Credit Acceptance is committed to maintaining and enhancing our diverse and inclusive environment.

Our newly formed Diversity and Inclusion Committee will dedicate its time to encourage open discussions, and will advance diverse ways to utilize our platform and resources to help support eq

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Diversity & Inclusion FAQs

All answers shown come directly from Credit Acceptance Reviews and are not edited or altered.

How is diversity at Credit Acceptance?

...Good diversity and inclusion...Read More

Read 6 more responses

Credit Acceptance Photos

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Credit Acceptance Interviews

Experience
Positive51%
Negative30%
Neutral20%
Getting an Interview
Applied online58%
Recruiter21%
Employee Referral13%
Difficulty
3.0
Average
HardAverageEasy

  1. Collections Supervisor Interview

    Anonymous Employee in Jacksonville, FL
    No Offer
    Neutral Experience
    Average Interview
    Application

    I applied through a recruiter. I interviewed at Credit Acceptance (Jacksonville, FL) in Apr 2022

    Interview

    Joined the interview, was asked a little about my work history, then asked what do I know about credit acceptance. I explained that I understand it sells credit but I wanted to know more regarding the position. Would it be on the debt collections, account recovery, account save, account rehabilitation. Every time I mentioned basic fundamentals of coachings the interviewer would say we have our own system and where not a numbers company. I was a little confused because I thought it was an opportunity to express my experience with understanding root cause analysis and SMART goals used as a way to develop agents. At any note. Things were still going well but I will warn you not to bring up anything six sigma related. We began to talk about shift. I shared that I have my a ministry and I’m a Reverend. I honor the Sabbath on Saturdays. She emphasized that they have rotating schedules and everyone has to work a Saturday or Sunday every few weeks. I shared that I can work 6 days a week. I can be a dedicated Sunday supervisor, but cannot work on the Sabbath. The system shut off. Im not sure if it was her internet or if she hit a button by accident. No one tried to contact me again to continue the interview. I was really excited about the opportunity due to the fact that I am already in the industry and finally had found a position locally.
    Interview

    What do you know about Credit Acceptance? Tell me about yourself?

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Credit Acceptance Awards & Accolades

  • 100 Best Companies to Work ForFortune2022
  • Top Workplaces USATop Workplaces2022
  • Best Workplaces for Financial Services & InsuranceFortune2021
  • 100 Best Places to Work in ITComputerWorld2021
  • 100 Best Workplaces for MillennialsFortune2021

Pledges & Certifications

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

Popular Careers with Credit Acceptance Job Seekers

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Credit Acceptance FAQ

(49 Questions)

All answers shown come directly from Credit Acceptance Reviews and are not edited or altered.

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What is paid time off like at Credit Acceptance?

...Lots of PTO and flexible work schedule...

March 9, 2020

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