Working at Credit Acceptance | Glassdoor

Credit Acceptance Overview

Southfield, MI
1001 to 5000 employees
Company - Public (CACC)
$500 million to $1 billion (USD) per year
Our people and culture create a positive workplace that drives us to succeed. Working together as a team has resulted in many national workplace awards, including Fortune magazine’s annual “100 Best Companies to Work For” list for the past seven ... Read more

Mission: To create one of the world’s greatest financial services companies as measured by our shareholders, team members, dealers, and customers.

Company Updates

  • Click link to view and apply for our current open Bilingual positions. - Bilingual Internal Collector

  • Looking to enhance your career? We’re seeking out talented professionals to join our team! Click link to view and apply for our available positions.

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Credit Acceptance – Why Work With Us?

At Credit Acceptance, we are passionate about what we do.  Our team members are intelligent, motivated, compassionate people who work hard and know how to have fun. We offer a strong work-life balance with many great benefits that start on day one. We focus first and foremost on striving to make our Company as valuable as possible, because we know it is the core of our success. Our team members are motivated by their desire to “Change Lives,” as well as by their fellow colleagues, Company leaders, competitive compensation, and career advancement opportunities.

Our unique culture of listening and camaraderie stems from our PRIDE values.  Our own team members created the PRIDE values acronym by sharing the qualities they like to see in the people who make us successful.  Our team members strive to demonstrate our core values daily and we recognize and reward those who excel in doing so. Our team members are:


Credit Acceptance is proud of our commitment to community service and has supported a number of local and national charitable groups through volunteer efforts and charitable contributions.  All team members have an opportunity to ‘champion’ an event or activity to help a cause near and dear to them. Our past fundraising successes are the greatest testament to our team members’ generosity.

At Credit Acceptance, we are our proud of our record of promoting from within.  Many of our executives started in junior roles, and we are always looking for opportunities to recognize and reward top performers. With over 650 team members hired last year, the best time to be at Credit Acceptance is RIGHT NOW. 

We also understand that organizational learning is essential to our success. We are committed to providing opportunities for our team members to enhance their skills, build their knowledge, and expand their career options through ongoing training, both within and outside the Company.

Every team member is eligible for profit sharing and bonuses, based on both Company and personal performance. Currently, 98% of our team members receive quarterly profit sharing and 94% receive bonuses. This is a testament to the quality of our team members who demonstrate our PRIDE values every day.

We work hard to ensure every team member is empowered to work to their fullest potential. We offer a great work environment, supportive team members, competitive benefits, progressive career opportunities, and a casual dress code. Some of our team member’s favorite Company perks include the following:

  • Quarterly Profit Sharing
  • Gym Membership Reimbursement
  • Reduced hours and flexible schedules available
  • Employee Discount Programs
  • Employee Assistance Program
  • Mobile Phone Discount
  • Company Social Events
  • Job Training & Professional Development
  • Vacation & PTO - begins on day one

Credit Acceptance Reviews

  • "Love it Here!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Area Manager in Syracuse, NY
    Current Employee - Market Area Manager in Syracuse, NY
    Positive Outlook
    Approves of CEO

    I have been working at Credit Acceptance full-time (More than 8 years)


    Lots of opportunity to grow. Management listens. Reasonable goals. Great pay and great benefits. Company is open to feedback and thinks about people first, which is rare. Always working to better themselves and the employees that work within. If you like to work and you like competition, you'll like it here!


    Your job is as good (or bad) as you manager.

    Advice to Management

    Keep listening - we appreciate the round tables and listening environment you've created.

See All 363 Reviews

Credit Acceptance Photos

Credit Acceptance photo of: Team Members celebrating the 40th anniversary in 2012
Credit Acceptance photo of: Happy New Year from Credit Acceptance
Credit Acceptance photo of: HQ Building
Credit Acceptance photo of: Front Lobby with company awards
Credit Acceptance photo of: March Madness Celebration
Credit Acceptance photo of: Dealer Service Center
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Credit Acceptance Interviews



Getting an Interview

Getting an Interview





    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied online. I interviewed at Credit Acceptance.


    Applied Online, telephonic interview followed by In-person. Both are technical interviews related to my experience. After completing the interview HR called with an offer. It was a pleasant experience.

    Interview Questions

    • 1. Weblogic Technical
      2. Oracle Application Server technical   Answer Question
See All 123 Interviews

Credit Acceptance Awards & Accolades

  • Best Workplaces for Millennials, Great Place to Work, 2019
  • 100 Best Companies to Work For, Fortune, 2020
  • National Best and Brightest Companies to Work For, Best and Brightest, 2019
  • Best Workplaces in Financial Services & Insurance, Fortune, 2020
  • Nevada Top Workplaces, Las Vegas Review Journal, 2020
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