Working at Critical Mass | Glassdoor

Critical Mass Overview

Work Here? Start responding to reviews
Calgary, AB (Canada)
501 to 1000 employees
1996
Company - Private
Business Services
$100 to $500 million (USD) per year
Digitas, Razorfish, Huge
Critical Mass is a Digital Experience Design Agency with a relentless focus on the customer. We design meaningful customer experiences that help transform our clients’ business. Today we’re 700 people in 10 offices on 3 continents. We’re thinkers ... Read more

Mission: Our mission is to create experiences that improve customers’ lives. For nearly two decades, Critical Mass has been designing meaningful customer experiences in the digital space that transform our clients’ businesses through interactions that are convenient ... Read more

Critical Mass Reviews

3.1
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Critical Mass CEO Dianne Wilkins
Dianne Wilkins
86 Ratings
  • Helpful (3)

    "Good agency with great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer in Cupertino, CA
    Current Employee - Designer in Cupertino, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Critical Mass (More than a year)

    Pros

    Amazing people, great clients. They give you the opportunity to take on new work and develop your career. Even support employees transferring to other CM locations which is pretty sweet.

    Cons

    Lack of transparency with employees concerning client relationships and overall business and staffing requirements gets frustrating. They tend to focus on strengthening an employees weaknesses as opposed to developing and utilizing strengths.

    Advice to Management

    Rework current quarterly review structure. AD's shouldn't be as hands on in developing careers, it should be the CD's responsibility. Be transparent and real with your people.

See All 144 Reviews

Critical Mass Photos

Critical Mass photo of: Front desk
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Critical Mass Interviews

Experience

Experience
61%
22%
16%

Getting an Interview

Getting an Interview
26%
20%
20%
13
13
6

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (4)  

    Accepted Offer
    Negative Experience

    Application

    The process took 2 days. I interviewed at Critical Mass.

    Interview

    Do NOT fall for this scheme. The second interview has you working on site at a "retail event" for 6+ hours. My task was to walk around Walmart. Completely ridiculous.

    Interview Questions

See All 18 Interviews

Critical Mass Awards & Accolades

  • Wood Pencil, D&AD, 2015
  • Silver Cannes Lions Award (Digital Online Design), Cannes Lions, 2014

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