Mission: Our mission is to create experiences that improve customers’ lives. For nearly two decades, Critical Mass has been designing meaningful customer experiences in the digital space that transform our clients’ businesses through interactions that are convenient ...
I have been working at Critical Mass full-time (Less than a year)
Excellent chance to grow in the company.
The pay is based on commission.
Advice to Management
Management should make a standard pay rate on top of commission.
I applied online. The process took 4+ weeks. I interviewed at Critical Mass (Chicago, IL) in September 2016.
I did a phone interview with HR and two hiring managers. Then, I went into the Chicago office for a case presentation. got a reply back from HR saying the team was impressed, but I never heard anything else after that. I emailed HR to follow-up, but they never responded. The least HR could have done was responded to my email or let me know the status. I spent time on the case study and took time off work to go in the Chicago office. HR obviously does not care about people or their time. It appears the agency went through a major round of layoffs (approx. 30 employees), which they will probably deny. I'm glad I didn't get the job because it appears the agency is unstable. Please avoid this agency unless you are prepared to be laid off and have a large emergency savings.