Working at Crothall Healthcare | Glassdoor

Crothall Healthcare Overview

Chesterbrook, PA
10000+ employees
2001
Subsidiary or Business Segment
Catering & Food Service Contractors
$2 to $5 billion (USD) per year
Cleanliness isn't next to anything for Crothall Services Group. As a subsidiary of foodservice provider Compass Group, Crothall provides laundry and other facilities upkeep services to hospitals and health care providers in North America. In addition to keeping ... Read more

Mission: In the markets we serve, we will be recognized as the premier provider of the highest quality, customer-focused support services.

Company Updates

  • Falling down at home is the leading cause of fatal and non-fatal injuries for adults 65 and older. Learn how to make your home safe for elderly care.

    How to Make Your Home Safe for Elderly Care

    I've become friends with a neighbor in his 70s who collects antiques. He lives alone, and I've been trying to help him make his home safe, but his vast collection of Oriental rugs has made it quite a challenge. He has rugs on top of rugs and won't part with them, no matter what I suggest.

  • We asked Ed what a Welcome Experience means to him, and he said, "working with people to reach a common goal makes me feel like we accomplished something. It feels good. I wanted other people to experience that. I want people to feel welcomed, wanted and that they matter. Read more about Ed's story on our blog.

    Ed Moyer on the Welcome Experience

    Ed Moyer, Crothall Healthcare Associate on the Welcome Experience

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Crothall Healthcare – Why Work For Us?


Building Your Career in Operations
Joining the Crothall Healthcare family, whether, in an entry-level hourly or management position, your experience will be different than working with other support service companies. Working at Crothall means belonging to a family whose business hinges on providing a Welcome Experience for everyone in a hospital. We care for patients, families, clinical staff, the community and each other.

#ProudToWorkHere
Your Growth Potential
Career growth can mean many things including growing in your current role, developing in preparation for a promotion, or changing a career path.​ However, career growth doesn’t just happen – it must be planned. We’re committed to helping you create a growth strategy and then help you reach your goals.

Training and Development
We believe in you. Around here, we say our people are the secret to our success. We live this out by offering third-party endorsed training and development opportunities. These programs are part of what earned us a spot on Training Magazine’s Training Top 125’s list. Your opportunities are endless; starting at the bottom or almost at the top of your career, we’ll train, grow and celebrate you along the way.

Work that Matters
At Crothall we’re able to connect everything we do to a bigger purpose. When it comes to creating a Welcome Experience for every single person in a hospital, we’re “all in.” We see each day as another opportunity to touch and change lives for the better. Doing work that matters fuels us and we think it will inspire you too.

Our People
Plainly stated, our people are our greatest asset. The Crothall family is as diverse as it is inclusive. We’re passionate and servant-hearted, and united by a common purpose: provide a Welcome Experience for everyone in a hospital. So whether you join us in an Environmental Services, Facilities Management, Healthcare Technology Solutions, Patient Transport, Patient Experience, or other support services role, you can take pride in knowing what you do matters.

Corporate Support - Delivering the Best Service with Support from the Best People
Administrative and Corporate Support roles ensure our day to day operations run smoothly and efficiently. Everything we do connects to our passion for providing a Welcome Experience. Whether you’re in IT, Finance, HR, Communications, Marketing, Sales, Admin Support or anything in between, together we’re touching lives, promoting healing and transforming the entire healthcare experience.

#ProudToWorkHere
Your Growth Potential
Career growth can mean many things including growing in your current role, preparing for a promotion, or changing a career path.​ However, career growth doesn’t just happen – it must be planned. We’re committed to helping you create a growth strategy and then help you reach your goals.

Training and Development
We believe in you. Around here, we say our people are the secret ingredient to our success. We live this out by offering third-party endorsed training and development opportunities. These programs are part of what earned us a spot on Training Magazine’s Training Top 125’s list. Your possibilities are endless; starting at the bottom or almost at the top of your career, we’ll train, grow and celebrate you along the way.

Our People Make a Difference
Plainly stated, our people are our greatest asset. The Crothall family is as diverse as it is inclusive. We’re passionate and servant-hearted, and united by a common purpose: provide a Welcome Experience for everyone in a hospital. So whether you join us as a Financial Analyst, Creative Designer, or HR Consultant, you can take pride in knowing what you do matters.

Environmental Services (EVS)

Environmental Services associates help everyone in a hospital experience the Power of Clean. They keep the hospital disinfected, safe, and welcoming for everyone.

  • Housekeeper
  • Manager
  • Director
  • Regional Director of Operations
  • Regional VP
  • Division President

Healthcare Technology Solutions (HTS)

Our Healthcare Technology Solutions make sure all medical equipment stays up and running. HTS associates ensure nurses and staff can use the machines they need when they need them -- it’s a behind the scenes role that’s critical to the overall success of a hospital.

  • Office Manager
  • Manager (Engineer, Transportation, or Plant)
  • Unit Director
  • General Manager
  • Regional Director
  • Division President

Facilities Management (FM)

Not all heroes wear capes; some wear tool belts. Facilities Management associates impact the lives of everyone in a hospital. This team handles behind the scenes operations, provides technical expertise, so hospitals run smoothly.

  • Facility Coordinator
  • Director
  • Regional Director of Operations
  • Regional VP
  • Division President

Patient Transport (PT)

The Patient Transport team is responsible for moving patients around the hospital. Every day, patient transport associates have numerous opportunities to connect with patients. Our PTs are famous for the energy, positivity, and comfort they bring to everyone’s hospital experience.

  • Patient Transporter
  • Director
  • Engineer
  • General Manager
  • Director
  • Regional VP
  • President

Patient Experience

Our Patient Experience team focuses on patient satisfaction. In other words, the Patient Experience team’s biggest priority is making sure patients have an incredible experience. While patients remain a central focus, we understand a patient's experience is impacted by all of the people around them during their hospital stay: family members, hospital staff, guests and our team. Patient Experience associates serve each of these groups well. The result: a great experience.

  • Manager
  • Assistant Director
  • Director
  • Regional Director
  • Regional VP
  • Division President

Administration and Corporate

Our Administrative and Corporate team at Crothall supports day-to-day operations from the corporate office. These incredible men and women help our entire organization run smoothly and efficiently.

  • IT
  • Finance
  • Marketing
  • Procurement
  • Sales
  • Office Managers and Assistants
  • HR
  • Communications

...and more!

Benefits
We believe our people are our greatest asset and deserve care every bit as excellent as the care they provide on a daily basis. We help you make your health a priority by offering a wide range of comprehensive options, tools, and resources that help you live your best life, grow personally and professionally and get rewarded for the results you deliver. Explore benefit options for all eligible, full-time hourly and management (salaried) associates.

Healthcare
Hourly associates who work 30 hours or more per week are eligible for coverage. Go ahead, select what works best for you and your family!

Medical
Everyone's health and needs are different, so we offer various plans that cover preventive and emergency care, as well as physician, hospital and mental health services. When you're covered by one of our plans, you're automatically enrolled in prescription drug coverage.

Dental
We provide service with a smile, so it makes sense that we offer two levels of dental insurance. Choose what suits you to look and feel your best each time you flash those pearly whites.

Vision
Clearly, your eyes are important. We offer two levels of vision insurance to keep your eyes happy and healthy.

Unexpected Happens
Basic Life Insurance
We cover this. At no cost to you.

Accidental Death & Dismemberment (AD&D)
In addition to the Basic Life insurance we cover, you may choose to purchase AD&D coverage for you, or for you and your family.

Supplemental Insurance
We understand sometimes it's comforting to have an extra layer of security which is why Crothall associates have Short Term & Long Term Disability Insurance, Supplemental & Dependent Life Insurance options (and more).

Financial
401(k)
Our 401(k) retirement program puts you in control of your savings. Save 1 to 50 percent of your pay (before income-tax withholding) and invest it in a variety of assets — stocks, bonds, and mutual funds. Save more, faster with our company match. Funds are fully vested after 3 years.

Financial Wellness
Take advantage of our Mercer Financial Wellness programs to get and stay on track of your finances. You can talk to a "Money Coach" and build healthy money habits that protect you and your loved ones.

Paid Time Off
Paid Time Off
Work hard, but play and rest well too. As a full-time Crothall associate you’ll earn PTO which can be used for paid vacation, holidays and sick time, so you have the flexibility to take care of yourself.

Paid for Performance
Get Rewarded for Your Work
We believe you should be rewarded for your work. Each year, our associates have performance reviews to discuss where you're crushin' it, what could be better, and how to achieve your goals.

Annual Bonuses
After a performance review, eligible management associates can receive an annual bonus. Bonuses are based on individual performance and company results against a key set of key performance indicators (KPIs).

Employee Assistance Programs (EAP) and Perks
Employee Assistance Programs
Sometimes life is really tough and creates stress that's hard to handle. For enrolled associates, we offer free professional counseling services through our Wellness Programs to help you through difficult seasons.

Wellness Programs
We're our best when you feel your best. Focusing on wellness is our investment in your health. Associates who have enrolled in our benefits can take advantage of wellness resources like a personal lifestyle health coach, and so much more!

Wellness Discounts
When you take advantage of our wellness programs, you can get discounts on the health insurance plan you choose.

Discounts & Shopping Programs
As a Crothall associate, you have access to a one-stop online shopping portal where you can save money with exclusive discounts from many of your favorite shops, restaurants, hotels and more. If you want to finance a purchase without using existing credit, you can take advantage of our Associate Shopping Program to buy products from your favorite brands with payroll deductions over 12 months interest free. We know, it's awesome.

Educational Assistance
Tuition Assistance
Full-time, management associates are eligible to receive tuition reimbursement for job-related degrees.

Diversity & Inclusion

At Crothall Healthcare, we celebrate and embrace each other's differences; it’s the right thing to do and it makes us stronger. Check out how we #IgniteInclusion.

Meet our People

Meet Joshua, Operations Manager of Environmental Services

Meet Rahma, Housekeeper

Meet Christina, Director of Patient Transport

Sustainability


Crothall Healthcare Reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Crothall Healthcare President and CEO Bobby Kutteh
Bobby Kutteh
1,041 Ratings
  • "AMAZING COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Columbus, OH
    Current Employee - Director in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crothall Healthcare full-time (More than 5 years)

    Pros

    The company really cares about you and your devlopment

    Cons

    I cant think of a single thing

    Advice to Management

    Keep up the great work

See All 1,386 Reviews

Crothall Healthcare Photos

Crothall Healthcare photo of: In the office late one night
Crothall Healthcare photo of: Housekeeping Team
Crothall Healthcare photo of: North Central Bronx Hospital
Crothall Healthcare photo of: Patient room
Crothall Healthcare photo of: The right way to make a bed
Crothall Healthcare photo of: 2017 Housekeeping Week
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Crothall Healthcare Interviews

Experience

Experience
75%
14%
11%

Getting an Interview

Getting an Interview
43%
18%
18%
14
5
1
1

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Strategic Account Manager Interview

    Anonymous Employee in Winston-Salem, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Crothall Healthcare (Winston-Salem, NC) in October 2015.

    Interview

    Met with various management levels throughout the hiring process. One was my immediate supervisor and another was his immediate supervisor. They asked detailed questions about my experience. Before them I did a phone interview with a talent coordinator who assisted me throughout all interview levels

    Interview Questions

See All 171 Interviews

Crothall Healthcare Awards & Accolades

  • Sustainability Award, Business Intelligence Group, 2018
  • Best Places to Work in HealthCare, Modern Healthcare, 2018

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