I worked at Crowne Plaza Lombard Downers Grove full-time
The staff at the hotel is great. Everyone comes to work hard and work well together.
Upper management is very challenging in that they are severe micro-managers, all the way up. This is a family-run company local to the Chicago area and they have a hand in all day-to-day hotel management.
Advice to Management
Allow your staff to do the jobs you hired them for. If you do, they will do them well. If you don't, you'll continue to have excessively high turnover.
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