Working at CubeSmart | Glassdoor

CubeSmart Overview

Malvern, PA
1001 to 5000 employees
2004
Company - Public (CUBE)
Real Estate
$500 million to $1 billion (USD) per year
Unknown
Serving customers at over 1,000 locations (and growing!) nationwide, we take pride in our stores and our services. At CubeSmart we care for our customers, their belongings, our stores, and our teammates because we know it’s what’s inside that ... Read more

Mission: Our WOW! service principals encourage a positive, friendly environment where teammates and customers feel comfortable. With our best-trained managers, CubeSmart is looking to hire more teammates who will help us grow using WOW!, and who are interested in always improving the ... Read more

CubeSmart Reviews

3.3
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Recommend to a friend
Approve of CEO
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Christopher P. Marr
133 Ratings
  • "Genuine company that cares about the right things."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate in Malvern, PA
    Current Employee - Corporate in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CubeSmart full-time (More than a year)

    Pros

    CubeSmart has a unique culture where every teammate really does have the opportunity to make a difference and to develop themselves. What's even more special is how much of a team feel you get at CubeSmart. The people are warm and welcoming. There's very little politicking. People have the right intentions and work hard to do the right things for each other and for our customers. Management listens to opinions and treats teammates like they matter and their opinions matter.

    Cons

    Overall, it's the best place I've ever worked. If one thing could improve, it would be flexibility for work arrangements. While some flexibility exists, there is still some stigma around working remotely or flexible hours.

See All 241 Reviews

CubeSmart Photos

CubeSmart photo of: CubeSmart - Self-Storage
CubeSmart photo of: hCube office
CubeSmart photo of: CubeSmart store
CubeSmart photo of: Proud frame
CubeSmart photo of: 100 hCube
CubeSmart photo of: Stevie Awards
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CubeSmart Interviews

Experience

Experience
49%
41%
10%

Getting an Interview

Getting an Interview
77%
12%
7%
2
2

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Helpful (7)  

    Analyst Interview

    Anonymous Interview Candidate in Wayne, PA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at CubeSmart (Wayne, PA) in January 2011.

    Interview

    The interview process began very organized but went downhill very quickly. It began with a situational phone interview which lead to a 1:1 interview being scheduled. After the interview I felt as if the company was not sure what they were looking for or maybe they were doing a research project on the current industry. After several follows with the company there were no responses with any direction. The position was posted and reposted with changes and then completely changed directions.

See All 43 Interviews

CubeSmart Awards & Accolades

  • Customer Service Department of the Year, The Stevie Awards, 2013
  • Award for Innovation in Customer Service, The Stevie Awards, 2013
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