I worked at Customer Care full-time (More than 5 years)
As an executive representative of a customer care based company, you must build a team leader spirit in your team of workers to make sure that work is carried out efficiently.
Make sure that your team does not involve laziness or short cuts towards work
Advice to Management
The management should provide all the necessary materials needed for effective work and give incentives as at when due, creating of loan facilities too when needed
I applied online. The process took 4+ weeks. I interviewed at Customer Care (Beaumont, TX) in July 2013.
Phone and Live Interview
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