Cyara Overview

  • www.cyara.com
  • Redwood City, CA
  • 51 to 200 Employees
  • 2006
  • Company - Private
  • Enterprise Software & Network Solutions
  • Unknown / Non-Applicable

CompetitorsUNKNOWN

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling top brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara facilitates the adoption of DevOps, accelerating the delivery of flawless ...
Mission: Our mission is to improve customer experience on planet earth. Our promise is Customer Smiles. Delivered at Scale, and every day, each Cyaran works hard to bring that mission to fruition, shoulder to shoulder with each team member that makes up our amazing community of ...

Cyara Reviews

4.6
89%
Recommend to a Friend
91%
Approve of CEO
Alok Kulkarni
Alok Kulkarni
34 Ratings
5.0
Current Employee, less than 1 year

"Empathy"

Mar 5, 2021 - Sales
Recommends
Positive Outlook
Approves of CEO

Pros

Everyone at Cyara actually cares. It is rare in the money oriented world to work somewhere that you matter as much as the money. People really matter.

Cons

Fast paced environment that requires flexible work hours.

Advice to Management

Keep supporting your people and the success will continue and grow.
See All 55 Reviews

Diversity & Inclusion at Cyara

4.8
(4 Reviews)

Cyara Photos

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Cyara Interviews

Experience
Positive40%
Negative60%
Getting an Interview
Applied online67%
Staffing Agency33%
Difficulty
2.4
Average
HardAverageEasy

  1. Technical Lead - QA Interview

    Anonymous Employee in Melbourne
    No Offer
    Negative Experience
    Easy Interview
    Application

    I applied online. The process took 6 weeks. I interviewed at Cyara (Melbourne) in Jan 2021

    Interview

    People at Cyara doesn't know how to read and understand the candidate experience for the role applied. After Re-writing the profile in a manner even a child can understand then they call the candidate for an interview to be interviewed by a bunch of junior team members who in turn will report into the role once he/she is successful. From top management to junior people, they don't know how to access candidates and ask stupid questions to highly experienced candidates and they think they know everything.
    Interview

    For a candidate with 20 years of experience, the guy who interviewed who is having 6+ years of experience in the industry asks a question like, what sort of test cases can you write for a function which takes 2 arguments?

    Answer Question

See All 5 interviews

Company Updates

May 15, 2020
KEY NOT FOUND: company-updates.categories.covid19
My heart goes out to everyone affected by COVID-19; these are truly challenging times. I wanted to share some helpful, data-driven industry insight gathered from our contact center customers, and some ideas of ways to bring teams closer together even as we’re forced to work apart. COVID-19 has impacted everyone due to the lock-downs, resulting in Contact Centers being flooded with unprecedented call volumes. Enterprises have been forced to enable their contact center agents to work from their homes. The abrupt remote working arrangements coupled with unprecedented demand due to hot-button issues, such as travel cancellations, bill payment extensions and insurance inquiries, resulted in hold times increase by 34%1... Read the full post from Alok Kulkarni, Cyara's CEO here: https://blog.cyara.com/covid-19-impacts-on-contact-centers-and-our-company
https://blog.cyara.com/covid-19-impacts-on-contact-centers-and-our-company
glassdoor.com
March 20, 2020
In the last few weeks, we have witnessed dramatic stock market swings, governmental actions and WHO announcements all related to the expansion of COVID-19 to pandemic status. Needless to say, the turbulence is unsettling to us all. While the reality is that these events have had or will have an impact on business as well as what we do in our lives outside of work, I want to share a message of hope and positivity...
Shared image - A Reassuring Note About Conducting Business in Turbulent Times
A Reassuring Note About Conducting Business in Turbulent Times
www.glassdoor.com

Cyara Awards & Accolades

  • 2019 Customer Magazine Product of the Year AwardCUSTOMER Magazine2019
  • 2019 CRM Excellence AwardCUSTOMER Magazine2019

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Tech Hiring Commitment

    Helping to train, hire and promote more technology workers

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

Popular Careers with Cyara Job Seekers

Regional Customer Success Manager
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JobsSalariesInterviews
Senior Customer Success Manager
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Cyara FAQ

(17 Questions)

All answers shown come directly from Cyara Reviews and are not edited or altered.

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Does Cyara offer health savings accounts?

...Cyara takes into account employee's views....

February 23, 2021

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