I worked at CyberDefender full-time (More than 3 years)
Fantastic engineering, product and creative teams
Interesting and dynamic market area
Creative and imaginative products and features
Good work environment
Vice President of Engineering was great to work for
Constantly shifting priorities from the CEO made progress difficult
IT services and systems were often mismanaged and lacking in organization and quality.
Advice to Management
Pick a direction and stick with it for a least a month so that progress can be made rather than changing every few days which paralyzes everything.
Pay more attention to long-term goals and less on following every uptick or downtick of the metrics.
I applied through an employee referral. The process took 1 day. I interviewed at CyberDefender (Los Angeles, CA) in October 2011.
It was apparent from the start that the technical aspect of the position I was applying for was out of the interviewers scope of knowledge. So, the two people interviewing me seemed to avoid picking my brain on the skills portion and instead focused on questions like "Have you ever had to deal with an unhappy/irate customer, and if so, how did you handle the situation?".
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