Working at CyberDefender | Glassdoor

CyberDefender Overview

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Los Angeles, CA
201 to 500 employees
Unknown
Company - Public
Information Technology
$25 to $50 million (USD) per year
Symantec, McAfee, Kaspersky Lab

CyberDefender Reviews

2.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
CyberDefender Interim CEO & CFO Kevin Harris
Kevin Harris
10 Ratings
  • "Lots of Potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CyberDefender full-time (More than 3 years)

    Pros

    Fantastic engineering, product and creative teams
    Interesting and dynamic market area
    Creative and imaginative products and features
    Good work environment
    Vice President of Engineering was great to work for

    Cons

    Constantly shifting priorities from the CEO made progress difficult
    IT services and systems were often mismanaged and lacking in organization and quality.

    Advice to Management

    Pick a direction and stick with it for a least a month so that progress can be made rather than changing every few days which paralyzes everything.
    Pay more attention to long-term goals and less on following every uptick or downtick of the metrics.

See All 17 Reviews

CyberDefender Photos

CyberDefender photo of: Closing of the downtown LA Call Center
CyberDefender photo of: After math of a failed company
CyberDefender photo of: Closing down the downtown LA Call Center
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CyberDefender Interviews

Experience

Experience
33%
66%
0%

Getting an Interview

Getting an Interview
50%
50%

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Desktop Support Analyst Lvl II Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at CyberDefender (Los Angeles, CA) in October 2011.

    Interview

    It was apparent from the start that the technical aspect of the position I was applying for was out of the interviewers scope of knowledge. So, the two people interviewing me seemed to avoid picking my brain on the skills portion and instead focused on questions like "Have you ever had to deal with an unhappy/irate customer, and if so, how did you handle the situation?".

    Interview Questions

    • If offered a position when would you be able to start?   1 Answer
See All 3 Interviews

CyberDefender Awards & Accolades

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