Working at CyberDefender | Glassdoor

CyberDefender Overview

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Los Angeles, CA
201 to 500 employees
Unknown
Company - Public
Enterprise Software & Network Solutions
$10 to $25 million (USD) per year
Symantec, McAfee, Kaspersky Lab

CyberDefender Reviews

2.1
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CyberDefender Interim CEO & CFO Kevin Harris
Kevin Harris
10 Ratings
  • "sales"

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    Current Employee - Technical Support Representative
    Current Employee - Technical Support Representative

    Pros

    cool people to work with ...good pay

    Cons

    long hours management needs improvement overal

See All 17 Reviews

CyberDefender Photos

CyberDefender photo of: Closing of the downtown LA Call Center
CyberDefender photo of: After math of a failed company
CyberDefender photo of: Closing down the downtown LA Call Center
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CyberDefender Interviews

Experience

Experience
33%
67%
0%

Getting an Interview

Getting an Interview
50%
50%

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Desktop Support Analyst Lvl II Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at CyberDefender (Los Angeles, CA) in October 2011.

    Interview

    It was apparent from the start that the technical aspect of the position I was applying for was out of the interviewers scope of knowledge. So, the two people interviewing me seemed to avoid picking my brain on the skills portion and instead focused on questions like "Have you ever had to deal with an unhappy/irate customer, and if so, how did you handle the situation?".

    Interview Questions

    • If offered a position when would you be able to start?   1 Answer
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