Working at CyberSource | Glassdoor

CyberSource Overview

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Foster City, CA
501 to 1000 employees
1994
Subsidiary or Business Segment
Accounting & Legal
$100 to $500 million (USD) per year
Unknown
When it comes to moving money through cyberspace, CyberSource could be the place to start. The company provides electronic payment systems and software to merchants that accept point-of-sale, phone, and Web-based payments. Its systems enable credit card and electronic check ... Read more

CyberSource Reviews

2.8
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
CyberSource President & CEO Michael Walsh
Michael Walsh
15 Ratings
  • "Great people inconsistent management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managed Risk Analyst in Remote, OR
    Former Employee - Managed Risk Analyst in Remote, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CyberSource full-time (More than 3 years)

    Pros

    Most of the people are great, excellent benefits, was able to work remote.

    Cons

    Multiple managers for same role results in inconsistencies in expectations.

    Advice to Management

    Consistency among people doing the same work should be maintained. Just because you have different manager should not mean you are held to different standards.

See All 57 Reviews

CyberSource Photos

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CyberSource Interviews

Interview Experience

Interview Experience
77%
16%
5%

Getting an Interview

Getting an Interview
41%
29%
11%
5
5
5

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Success Manager Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at CyberSource (San Francisco, CA) in July 2016.

    Interview

    The recruiter was helpful and defined the role well. The hiring manager was very nice and clear about what he was seeking in a candidate but the responsibilities and the intricacies of the position did not really come out until I was on-site interviewing in person. It was difficult to be in that position because one is supposed to demonstrate why they are the best person for that job when little was actually known until speaking with the various team members and supporting colleagues. A lot was uncovered on-site which is slightly to be expected. After going through that process, I didn't think the role was a good fit for me. The role requires relying on a lot of collaboration with various parts of the business who are not necessarily measured on helping you be successful. That would have been good to understand before interviewing because it is a critical success factor for the candidate.

    Interview Questions

    • "How would you approach your territory if no one was around to help you?"   Answer Question
See All 19 Interviews

CyberSource Awards & Accolades

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