Working at DEFENDERS | Glassdoor

DEFENDERS Overview

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Indianapolis, IN
1001 to 5000 employees
1998
Company - Private
Security Services
$500 million to $1 billion (USD) per year
Competitors

Unknown

DEFENDERS is a leader in the home security industry, providing safety and peace of mind to more than 2 million families nationwide. Since we emerged in 1998, we’ve grown from a company of few to having over 2,000 high performance team members, three locations in ... Read more

Mission: At DEFENDERS, we ensure our people are treated with respect and given the support they need to thrive. We provide each team member with opportunity for growth, leadership development, and the resources necessary to achieve their goals. We promote from within, hire up, and ... Read more

DEFENDERS Reviews

  • Helpful (1)

    "Good money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DEFENDERS full-time (More than a year)

    Pros

    Compensation is good and worth it

    Cons

    Misleading customers and not a lot of work life balance

See All 694 Reviews

DEFENDERS Photos

DEFENDERS photo of: Monday Funday!
DEFENDERS photo of: YWAM Home Build Team
DEFENDERS photo of: We make sure bad things don't happen to good people.
DEFENDERS photo of: Celebrating 2 million installs!
DEFENDERS photo of: Habitat for Humanity Panel Build 2019
DEFENDERS photo of: #WZPL Make A Wish
See All PhotosSee All

DEFENDERS Interviews

Experience

Experience
55%
23%
22%

Getting an Interview

Getting an Interview
56%
19%
14%
4
4
2
1

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Sales and Service Technician Interview

    Anonymous Interview Candidate in Rancho Cucamonga, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at DEFENDERS (Rancho Cucamonga, CA) in March 2020.

    Interview

    Interview was waste of time. Manager gave me a man ADT flyer and told me you see this price 19.99 and all the free stuff. In his exact words "the customer will never qualify for this because they need a landline". Then he said your your job to overcome that. So I said how can I overcome that when the company already lied to the customer. This place is a joke and honestly any customer should NEVER GET ADT service unless you want to pay an arm and a leg in up sales.

    Interview Questions

    • What was your last job like?   1 Answer
See All 119 Interviews

Company Updates

  • http://glassdoor.com/slink.htm?key=vQQnC

    Growth of Indy-based Defenders home-security company outpaces industry

    The residential security market is growing fast. Defenders, a local family-run company specializing in home security and smart-home technology, is growing faster. Fueled by a plethora of new digital and wireless technology, the home-security industry is growing 5 percent to 10 percent each year, according to multiple sources.

  • Did you miss it? DEFENDERS joined Ivy Tech in a game-changing talent pipeline partnership that will evolve the way the Company recruits! Read more: http://glassdoor.com/slink.htm?key=vQw1H

    Ivy Tech, DEFENDERS Ink Pipeline Partnership

    Indianapolis-based security services company DEFENDERS and Ivy Tech Community College have entered into what they call a Pipeline Interview Agreement. As part of the partnership, students attending...

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DEFENDERS Awards & Accolades

  • Top 125 Organizations, Training Magazine, 2015
  • Training Top 125, Training Magazine, 2014
See More

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