Working at DFCU Financial | Glassdoor

DFCU Financial Overview

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Dearborn, MI
201 to 500 employees
1950
Nonprofit Organization
Finance
Unknown / Non-Applicable per year
Unknown
DFCU Financial (a shortened version of its previous name, Dearborn Federal Credit Union) provides deposit, lending, and investment services to more than 200,000 members. The company operates a network of about two dozen offices and service centers in southern Michigan. Products ... Read more

DFCU Financial Reviews

4.2
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Approve of CEO
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Mark W. Shobe
25 Ratings
  • "Best group of people I have ever worked with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Agent II in Dearborn, MI
    Current Employee - Member Service Agent II in Dearborn, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFCU Financial full-time (More than 5 years)

    Pros

    Employee appreciation
    Good benefits
    Great management
    Managers treat employees as equals

    Cons

    Working in the call center can be mentally draining at times, but nothing that management can do to stop that.

    Advice to Management

    Keep up the great work!

See All 30 Reviews

DFCU Financial Interviews

Experience

Experience
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Getting an Interview

Getting an Interview
100%

Difficulty

3.0
Average

Difficulty

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  1.  

    MMR Interview

    Anonymous Employee in Detroit, MI
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at DFCU Financial (Detroit, MI) in October 2015.

    Interview

    They were extremely friendly and made me so comfortable. It was more like a conversation with friends. I was nervous in the beginning but relaxed right away. I had a feeling that I was going to get the position and got the position after.

    Interview Questions

    • Tell us about when you had a difficult customer and how you handle?   Answer Question

    Negotiation

    I accepted the offer they made.

See All 1 Interviews

DFCU Financial Awards & Accolades

  • 101 Best and Brightest Companies to Work For in West Michigan, 101 Best & Brightest Companies to Work For, 2012
  • 101 Best and Brightest Companies to Work For in Southeast Michigan, 101 Best & Brightest Companies to Work For, 2009
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