Working at DFW International Airport | Glassdoor

DFW International Airport Overview

Dallas, TX
1001 to 5000 employees
1974
Government
Transportation & Logistics
$100 to $500 million (USD) per year

Mission: We provide an exceptional Airport experience for our customers and connect our community to the world.

DFW International Airport – Why Work For Us?


Located halfway between the cities of Dallas and Fort Worth, Texas, DFW International Airport is the world's fourth busiest, offering 1,800 flights per day and serving 60 million customers a year. DFW provides nonstop service to 148 domestic and 59 international destinations.
 
For seven consecutive years, DFW has ranked among the top ten large airports worldwide for customer service in surveys conducted by Airports Council International.
 

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At DFW, we strive to create a respectful and inclusive work environment that capitalizes on the diversity of all our employees, ensuring that everyone can develop, contribute, and be fully engaged. Our workforce mirrors the diversity of the customers we serve. We can better understand the needs and goals of our customers and communities by engaging people from different backgrounds and perspectives to serve as DFW employees.


DFW’s Beliefs are our core values. They represent the Airport’s expectations of the culture we are collectively responsible for creating. At DFW, “How” we do things (Beliefs) is as important as “What” we accomplish (Results).


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DFW International Airport – Connecting the World

DFW International Airport is the place where your career can take flight. We offer an exciting environment with a variety of career opportunities and competitive benefits. At DFW, we are committed to building an engaged and highly diverse employee community so that together we may connect the world while providing our customers with outstanding facilities and services. 


DFW International Airport Reviews

2.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Sean Donahue
45 Ratings
  • Helpful (2)

    "Love my Job, not happy with my paycheck."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time in Irving, TX
    Current Employee - Full Time in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFW International Airport full-time (Less than a year)

    Pros

    If you have kids and want to spend more time with them, take them on campouts every summer, make sure you can afford whatever doctors they may need. This place can't be beaten.

    I lost weight working here.

    If you are looking for a front line job like customer service, security, or any hand's on work, then this is the best place to go. You will have much less chance of being laid off or outsourced than elsewhere. You can literally work here until you retire.

    100% retirement match up to 7%. Vested in five years.

    Cons

    If you take a contract you can get stuck on contract for years.

    It is not typical to get promoted. If you are looking for fast advancement, look elsewhere. If you have reached your Peter's principal point, come to DFW Airport.

    Salary increases are 2-4% there is no reason a top performer would want to work here in a professional capacity. Professional and interchangeable jobs like finance, accounting, IT, HR, will most certainly be able to be paid better if they are great at what they do.

    If you want to smoke or have a spouse, who works, on the insurance it will cost more.

    Advice to Management

    Management has made good progress communicating its intentions to headquarters staff. Frontline staff communication is difficult in a 24/7 environment of this size, but you can make it work.

    I appreciate that EVPs participate in company sports leagues. That is really cool.

See All 122 Reviews

DFW International Airport Photos

DFW International Airport photo of: DFW Airport's New Headquaters
DFW International Airport photo of: Street View
DFW International Airport photo of: Entrance
DFW International Airport photo of: Hangar
DFW International Airport photo of: Gym at Headquarters
DFW International Airport photo of: View from the airfield
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DFW International Airport Interviews

Experience

Experience
60%
15%
25%

Getting an Interview

Getting an Interview
75%
10%
10%
5

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Airfield Operations Agent Interview

    Anonymous Interview Candidate in Dallas, TX
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at DFW International Airport (Dallas, TX) in June 2017.

    Interview

    Applied in May 2017, got a phone call from HR about three weeks later and scheduled an in-person interview at DFW HQ. Interview was a two person panel, lasted about 45 minutes. They asked the typical STAR behavioral questions and then explained the duties of the job.

    Interview Questions

See All 20 Interviews

DFW International Airport Awards & Accolades

  • Healthiest Employers in North Texas, Dallas Business Journal, 2015
  • 2014 Healthiest Employers, Dallas Business Journal, 2014
  • Best Employers for Latinos to Work for, Latinos for Hire, 2008
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Work at DFW International Airport? Share Your Experiences

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