Working at DHL Express | Glassdoor

DHL Express Overview

Bonn (Germany)
1001 to 5000 employees
Subsidiary or Business Segment
Transportation & Logistics
$500 million to $1 billion (USD) per year
DHL Express picks up goods and packages right at your door and takes them to wherever you request. The company provides door-to-door delivery services to more than 220 countries and territories worldwide through some 4,500 facilities. It maintains a fleet of about 350 aircraft ... Read more

Mission: Excellence. Simply Delivered.
International express deliveries; global freight forwarding by air, sea, road and rail; warehousing solutions from packaging, to repairs, to storage; mail deliveries worldwide; and other customized logistic services – with ... Read more

Company Updates

  • Ever wonder why you should join DHL? Find a few really compelling reasons in this video!

    Connecting people. Improving lives. Experience the spirit of working at DHL.

    Working at DHL - a certified Global Top Employer - means taking responsibility, mastering challenges and continuously growing as part of a diverse and global team. Contribute to our success through various exciting career opportunities and be part of the world's leading logistics company.


    Deutsche Post DHL Group calls employees to worldwide volunteering initiative

    Deutsche Post DHL Group is calling on employees around the world to take part in its annual Global Volunteer Day (GVD) initiative. Over several days, employees are invited to support social projects in close cooperation with non-profit organizations. The GVD today embraces all Deutsche Post DHL Group divisions worldwide.

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DHL Express – Why Work For Us?

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 285,000 employees, we provide solutions for an almost infinite number of logistics needs. 

DHL is part of the world's leading postal and logistics Group, Deutsche Post DHL and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain.


In 2009, we laid out our goals for the future in our Strategy 2015, including our vision and mission for our company. Our vision emphasizes that we want to be The Logistics Company for the World. This goes beyond the simple fact that, as a global company, we are present in over 220 countries and territories, or that we are often the very first logistics company to enter new markets. Our vision stresses that we want to be the logistics provider people turn to – their first choice not only for all their shipping needs, but also as an employee or investor.

This is further underlined in our mission statement, which has four main elements:

1) We want to simplify the lives of our customers
2) We make our customers, employees and investors more successful
3) We make a positive contribution to the world
4) We always demonstrate respect when achieving our results

We are successful when you are

We strongly believe that pursuing all of these goals is in our interest and in the interest of all of our stakeholders: customers, employees, investors and the planet as a whole. We add value to people’s interaction with us, whether with excellent services or products, by engaging our employees and nurturing their talents, or by being a solid, long-term investment on the stock market. And, we show concern for our world and our communities with our various corporate responsibility programs under the motto of ‘Living responsibility


A company with a purpose

We are deeply proud of the contribution we can make in our daily work. Everything that is moved from one place to another needs the aid of logistics – but behind this simple truth one finds millions of stories. As the logistics company for the world, we form the backbone of trade, ensuring that whatever needs to be delivered, gets delivered. A shipment placed in our trust may include life-saving medicines, or a birthday present from a friend, or hold a company’s entire existence in the form of a prototype. We not only deliver parcels and packages, and make sure containers arrive at ports: we deliver prosperity, we transport health, we power growth, we deliver joy. Every day we connect people, improving their lives.

DHL Express

DHL Express transports urgent documents and goods reliably and on time from door-to-door in more than 220 countries and territories, and operates the most comprehensive global express network. With a fleet of more than 250 aircraft, DHL Express is also one of the largest air carriers worldwide.

DHL Global Forwarding

DHL Global Forwarding In its daily business DHL Global Forwarding takes care of a variety of customers' logistics needs, from standardized logistics operations and multi-modal transport solutions to highly individualized industrial

DHL Freight

DHL Freight, one of Europe's leading road freight providers, offers high-quality LTL (less than truck load), FTL (full truck load) and intermodal services for the B2B environment. With its road freight expertise, an unrivalled terminal network, special services like customs, sector-specific solutions or as a Lead Logistics Provider DHL Freight simplifies its customers most complex transportation processes.

DHL Supply Chain

DHL Supply Chain is the global market leader in contract logistics, providing warehousing, managed transport and value-added services at every link in the supply chain for customers in a variety of industries. We also offer solutions for corporate information and communications management tailored precisely to the needs of our customers.

DHL Global Mail

DHL Global Mail DHL Global Mail is DHL's worldwide expert in providing customized solutions for your mail and B2C parcels. We maintain one of the world's largest delivery networks, with about 32 sales offices and 26 processing centers on five continents, and one objective: your complete satisfaction

As the world’s leading logistics company, DHL offers a wide range of interesting job challenges and opportunities in different divisions around the globe. We continuously encourage you to broaden your horizons and fulfil your potential via a wide and varied range of learning and development opportunities. On, our online learning portal, you can benefit from a broad spectrum of professional development programs that cover language classes, soft skills training, management methods and other essential topics. Our performance management system supports us in recognizing your potential, evaluating your performance and continuously planning the development of your career with you.

DHL empowers each employee to take the initiative, get involved in different teams and achieve high impact results that really make a difference. Our First Choice program, a key component of our growth strategy, aims to improve our performance at every point of contact with our customers through individual contributions and teamwork. The annual Employee Opinion Survey (EOS) gives our employees the opportunity to let their voice be heard, and the feedback provided is acted upon to help us continuously improve and move forward as one company. Our Idea Management system provides a platform for employees to share their ideas for improving our business processes and services.

In DHL, you will be part of a strong team that respects its employees the environment and society.
You will deal with people from all over the world and get the chance to experience the unique international spirit of our organization. In addition to their normal duties, many of our employees are personally committed to a wide range of initiatives that benefit people in communities around the world. Our Disaster Response Teams (DRT) step in to save lives in the wake of natural disasters.


At DHL Express, we understand that every package has a story – and every customer is important. We combine speed, passion, and a “can-do” attitude to make sure we get things done right the first time, every time

DHL Express Reviews

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DHL Express CEO Ken Allen
Ken Allen
311 Ratings
  • "It's an okay entry-level job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Mail Sorter & Encoder in Compton, CA
    Current Employee - Mail Sorter & Encoder in Compton, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at DHL Express full-time (Less than a year)


    Simple and straight forward once you get onto the hang of things.


    Things can get a little repetitive and tedious.

    Advice to Management

    None. My management/supervisors are laid back, but make sure you're always working. You are constantly being micromanaged.

See All 809 Reviews

DHL Express Interviews



Getting an Interview

Getting an Interview





    Dockworker Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Negative Experience
    Easy Interview


    I applied in-person. I interviewed at DHL Express (Boston, MA) in April 2017.


    I showed up on time and they made me wait 30mins then the manager showed up and said that the job is I am going to drive from DHL to airport then he showed me the door and told me you're set. That's it.

    Interview Questions

    • No questions were asked. Apparently the manager is under stress or trying to do things in a short time so he can go home earlier than his end time.   1 Answer
See All 146 Interviews

DHL Express Awards & Accolades

  • Top Employer, Top Employers Institute, 2015
  • Best Companies to Work for in Latin America, Great Place to Work Institute, 2008

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