I have been working at DSG full-time (More than 10 years)
I have worked in commercial printing sales many years prior to joining DSG. DSG's approach to supporting sales is very different. The biggest difference is their generous Salary plus equally generous Commissions. You are an employee, with full Health benefits, 401K and PTO in addition to Car Allowance and T&E reimbursement; not detached like a 1099 sales contractor. You are supported by a team of skilled professionals who follow strict quality processes that ensure the work is consistently completed accurately, on time and on budget. The sales team is respected as the pilots who steer the company toward new opportunities and growth as industry trends change. DSG has remained financially strong since its inception in 1992
The industry we serve can be very demanding, but with significant rewards. This requires that sales people remain connected and ready to respond even when on PTO. I do not see this as a negative, but if you plan to unplug at 5:00PM or not respond to clients when they need you, then DSG is not for you.
Advice to Management
Up until six years ago, the CaseLink Printing division was focused on producing one type of product that was incredibly lucrative for a long time, but the market matured.. Times changed and Electronic Data Collection (EDC), began eroding this business rapidly. Many of our competitors left this business niche or closed. I presented a case to make some drastic changes to the operation, requiring an investment of hundreds of thousands of dollars. Our CEO provided the authority for me to purchase the appropriate equipment and technologies required to expand our capabilities, while continuing to support the same niche where our expertise would continue to be an asset. Resources are always available enabling our group to continue uncovering new opportunities within this highly specialized niche.
I applied through an employee referral. I interviewed at DSG (Malvern, PA) in June 2014.
phone interview, in person interview, trial day. the trial day was really stupid...they didn't really give me direction.. i personally think they just didn't have time to work with me so they didn't care. i sat in on a conference call first thing in the morning. had no idea what anyone was talking about and no one even prepped me or briefed me on what it was about. they are all very bad at communication.
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