Mission: Become the best in Customer Relationship Management (CRM) for the Automotive Industry through superior technology, continuous customer support and flawless business execution.
Dealer Socket has a wonderful moral compass. When we make a mistake, and lately we've had our fair share, we own up to it. We are pushing for our technology to continue to be the industry leader. That isn't always easy. When Blackbird came out the market reacted quickly trying to poke holes in the technology. Is it perfect? Not yet. Will it be? I have zero doubt in my mind. If I owned/managed a dealership would I put the current technology in my store? Absolutely. In my 2.5 years at Dealer Socket I've worked under four different directors and I have loved each one of them. They are fair, but firm and always willing to dig in and help me in any situation. I have a tremendous amount of respect for all of them and consider myself fortunate for the opportunity to learn and grow working for each of them. The training I have received and continue to receive is fabulous. I felt prepared from day one to perform my job duties at a very high level. When we attend events together the feeling of unity and teamwork is another thing I truly enjoy. I'm blessed to be a part of this team.
We aren't always the best as picking one another up. We aren't terrible at it, but I feel it's an area where we can certainly grow. Often times I fear that we look at the bruises on the outside of the banana instead of focusing on what's really important...the fruit inside.
Advice to Management
Keep fighting the good fight. Encourage us as employees every chance you get.
I applied online. The process took 1+ week. I interviewed at DealerSocket in January 2017.
I performed a phone and webcam interview, in addition to two skill assessments that were not job related. Rather these assessments focused on basic high school vocabulary and math.
There was not a single UNIX / SysAdmin related question in my interview process.
I thought that this was a real shame. I know talented individuals may not have been able to perform as well on the vocabulary sections of the test. I would advise this company to consider True Ability Tests as they are relatively cheap and give an accurate assessment of skills.