Working at DecisionOne | Glassdoor

DecisionOne Overview

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Devon, PA
1001 to 5000 employees
1958
Company - Private
Information Technology
$100 to $500 million (USD) per year
Infosys, SMS Management & Technology, CompuCom

Working at DecisionOne

DecisionOne Corporation is the largest independent technology support organization in North America. For more than 50 years, we have delivered comprehensive IT solutions to some of the most complex enterprises in the world—including retail, healthcare, transportation ... Read more

Mission: Mission
DecisionOne’s mission is to deliver outstanding technology support services to organizations anywhere, anytime.

Vision
DecisionOne will transform our clients’ technology management by offering a comprehensive ... Read more

DecisionOne Reviews

2.4
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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William Comfort
4 Ratings
  • Helpful (1)

    "IT Field Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - IT Field Engineer in Chicago, IL
    Current Employee - IT Field Engineer in Chicago, IL
    Neutral Outlook

    I have been working at DecisionOne full-time (More than 10 years)

    Pros

    Decision One has been reliable employer due to a reliable contract with Airline Industry. Has been able to renew contracts in a Airline Industry due to its National and International coverage

    Cons

    Froze salary and benefits. When Hit by market down turn , quickly eliminated existing jobs. Has had low standards on Tech performance due to remote management of its techs. Has made promises on benefit increase and not materialize over a year now

    Advice to Management

    Taking long time to recover benefits and growth with in the company.
    Froze salary and benefits. When Hit by market down turn , quickly eliminated existing jobs. Has had low standards on Tech performance due to remote management of its techs. Has made promises on benefit increase and not materialize over a year now.

See All 118 Reviews

DecisionOne Interviews

Experience

Experience
60%
30%
10%

Getting an Interview

Getting an Interview
33%
22%
22%
11
11

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took a week. I interviewed at DecisionOne.

    Interview

    Strait forward questions,no difficult or confusing question, fast response after interview. hope is going to be a great place to work and level up my tech skills. Looking forward to advance in this company.

    Interview Questions

See All 11 Interviews

Company Updates

  • Devon, PA (March 27, 2015) – DecisionOne is the largest independent technology support organization with over 1,500 highly-skilled technicians, a global footprint, and a 60 year proven track record. DecisionOne’s unique suite of services, currently u

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DecisionOne Awards & Accolades

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