Working at Delta Air Lines | Glassdoor
Notice concerning COVID-19
Delta Air Lines has posted an update on their COVID-19 response. Please see Company Updates for the latest news.

Delta Air Lines Overview

Atlanta, GA
10000+ employees
1928
Company - Public (DAL)
Airlines
$10+ billion (USD) per year
We’ve been connecting people since our first passenger flight in 1929. Since then, we’ve been steadily climbing toward our goal of being the world’s best airline. We serve more worldwide destinations than any other airline, we’ve added ... Read more

Glassdoor Awards

Best Places to Work: 2019 (#28), 2018 (#17), 2017 (#21), 2016 (#21)

Top CEOs: 2017 (#55), 2015 (#49)

Best Places to Interview: 2017 (#22)

Company Updates

  • Taking care of people is at Delta?s core. In 2007 the Delta Care Fund, an employee-led effort, was launched to assist Delta families who suffer a severe hardship from an unforeseen and unavoidable crisis ? a fund very important during COVID-19. Exemplifying the Delta Difference, a group of anonymous employees donated funds for employee t-shirts to help ensure the Care Fund would be ready if our employees needed assistance during this time. Within 2 weeks, employees purchased over 15,000 shirts raising more than $65,000. Since launch, the t-shirt initiative has raised over $140,000 by employees for their coworkers in need.

  • COVID-19

    As COVID-19 continues to reshape our world in unprecedented ways, the safety of our employees and customers remains of the utmost importance. Safety is at the center of every decision we make as we adapt our operation and daily routines. Delta is focused on supporting our employees during this time which includes launching internal resources to address COVID-19 questions and concerns, implementing guidelines from the Centers for Disease Control and Prevention (CDC) and transforming the industry standard of clean. You can stay up to date on all COVID-19 announcements at https://news.delta.com/category/travel-well.

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Delta Air Lines – Why Work With Us?


Delta employee cleaning aircraft interior.

As COVID-19 continues to reshape our world in unprecedented ways, the safety of our employees and customers remains of the utmost importance. Safety is at the center of every decision we make as we adapt our operation and daily routines.

Caring for our employees

To keep our employees safe, we have implemented guidelines from the Center of Disease Control and Prevention including:

  • Encouraging employees without operational critical roles to work from home.  
  • If not able to work from home, employee workstations will be at a minimum of 6 feet apart.
  • All employees entering a workstation are required to have their temperature checked before entering.
  • All workstations are being sanitized weekly, meeting the new Delta Clean standards.
  • Employees are required to wear a personal cloth face covering or mask at work in accordance to CDC recommendation, using sources that will not impact the critical needs of healthcare workers.   

Caring for our customers

To keep our customers safe, we have made changes to our boarding process, requirements for flying and our in-flight services.

  • All passengers are required to wear face coverings upon boarding and during their flight.
  • We are blocking all middle seats in our aircraft. When booking, middle seats will not show as available.
  • In-flight food and beverage services have been suspended and each passenger will receive a snack bag to decrease touch points while on board.

As COVID-19 continues to change our world and the way we travel, we are committed to taking steps to help our customers and employees promote a safe experience on the ground and in the air.

You can view all COVID-19 news here: https://news.delta.com/

Travel infographic.
Delta employee cleaning interior of aircraft.

The global COVID-19 crisis has had an unforeseen impact on the airline industry and Delta. While we are not actively hiring, we are always looking to meet people who share our passion for connecting – to opportunity, to each other and to the world. Connect with our team by joining our Talent Community to be notified of future openings, events and company news.

While our operation may look different, the one thing that has not waivered throughout the pandemic is the indomitable spirit of Delta people. Read what our people have been working on to support our customers, each other and the world.

Delta Reservations & Care employees working in the Delta Flight Museum.

Delta Air Lines Reviews

  • Featured Review

    Helpful (16)

    "Great to work!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Services Agent in Pittsburgh, PA
    Current Employee - Customer Services Agent in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines part-time (More than 5 years)

    Pros

    Company genuinely cares about their employees. Pay scale is good and year end profit sharing is GREAT! Flexible schedule if you are part-time, fantastic flight privileges, tight community of co-workers and good support from management. I like non-traditional hours so that's a pro for me. Lots of career opportunities if you are willing to relocate.

    Cons

    Schedules are not traditional 9-5 hours, often have to work weekends and holidays. Getting a good schedule comes with seniority. Newbies may have to work early mornings or closing shift.

    Advice to Management

    Keep up the good work. It is a pleasure to work for Delta Air Lines.

See All 3,127 Reviews

Delta Air Lines Photos

Delta Air Lines photo of: Below Wing Group Photo
Delta Air Lines photo of: Employees in Delta's General Offices
Delta Air Lines photo of: Flight Attendant Uniform
Delta Air Lines photo of: Delta employees volunteering with Habitat for Humanity
Delta Air Lines photo of: Delta Air Lines
Delta Air Lines photo of: Delta employee volunteering on a KABOOM playground.
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Delta Air Lines Interviews

Experience

Experience
76%
17%
7%

Getting an Interview

Getting an Interview
84%
9%
3%
2
1
1
0

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (6)  

    Flight Attendant Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in February 2020.

    Interview

    I submitted an application through a referral. Later that day, I did the video interview pre-recorded. The next day I did the personality test. The next day I was able to choose which times work best for meFor my live video interview.

    Interview Questions

    • Describe a time where there was a last-minute change in how you handle that   1 Answer
See All 2,983 Interviews

Delta Air Lines Awards & Accolades

  • Glassdoor Best Places to Work in 2017, Glassdoor, 2017
  • Glassdoor's Highest Rated CEO's 2017, Glassdoor, 2017
  • Glassdoor's Best Places to Work 2018, Glassdoor, 2018
  • Glassdoor's Best Places to Work 2019, Glassdoor, 2019
  • Glassdoor’s Best Places to Work, Glassdoor, 2016
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Delta Air Lines? Share Your Experiences

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