Working at Delta Air Lines | Glassdoor

Delta Air Lines Overview

Atlanta, GA
10000+ employees
1928
Company - Public (DAL)
Airlines
$10+ billion (USD) per year
The impressive legacy of Delta Air Lines, a longstanding leader in air travel, traces back to 1924, when Huff Daland Dusters was founded as the world's first aerial crop dusting organization. In 1928, the company was purchased and renamed Delta Air Service for ... Read more

Mission: At Delta, we value diversity of cultures, backgrounds and ideas — and we are a strong partner in the communities we serve.

When you join Delta, you'll not only be a vital part of our success — you'll be ... Read more


Glassdoor Awards

Best Places to Work: 2019 (#28), 2018 (#17), 2017 (#21), 2016 (#21)

Top CEOs: 2017 (#55), 2015 (#49)

Best Places to Interview: 2017 (#22)

Company Updates

  • We are honored and proud to be recognized as a 'Great Place to Work' for the fourth year in a row! http://glassdoor.com/slink.htm?key=vMc8X
    #DeltaProud

  • Recognized as one of Fortune’s Best Workplaces for Women, we’re working hard to eliminate barriers and inspire the next generation of women in aviation, like our all-female operated WING flight for young girls. Read more: http://glassdoor.com/slink.htm?key=vMl5h
    #WomensEqualityDay

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Delta Air Lines – Why Work For Us?


It's been an historic journey. But it feels like we're just getting off the ground.

As Delta continues to rise…

It's an exciting time to be at Delta. Delta employees are taking our airline to places we only dreamed of in the past. Through the hard work of Delta people, our airline is strong, with a bright future that includes new ideas, new experiences and new opportunities. Delta Air Lines is about 21st century graciousness and passionate customer service. It's about having an engaging personality and the ability to listen; it's about composure and teamwork and so much more. Delta is about staying fresh with energy, curiosity and optimism. 

We look forward to welcoming you aboard
Delta Air Lines Flight Attendants

 A Flight Attendant's job revolves around the clock and your life has to move with it. In this video you'll see how new Flight Attendants balance the requirements of their flying schedule with the everyday demands of their personal schedule. More importantly, you'll learn what drives people like you to seek this rewarding career. 

 Our men and women are synonymous with gracious attitudes, winning smiles, warm customer service and professionalism. So, if you're flying to Shanghai or Salt Lake City, you've come to realize that nothing wins our passengers' hearts better than the greeting they get from a Delta crew member when you're flying them home.

You are, truly, the face of Delta and must be passionate about maximizing each customer's experience while promoting the Delta brand. You will be remembered not just for your sparkling service but for your aptitude, expertise and hospitality. You're positioned to join the four corners of the world. See this world differently while being the envy of the industry. 

We challenge you to be part of the team.While specific positions will have unique requirements (example: Flight Attendant minimum age requirement is 21 years of age; see individual job descriptions), you must possess at least a H.S. diploma/GED equivalent, be at least 18 years of age, and possess current authorization to work in the U.S. to work at Delta. 

We build KaBOOM Playgrounds across the US

A culture of inclusion

Fostering an atmosphere of diversity and inclusion is core to Delta’s culture. ABLE is one of 11 Business Resource Groups available to Delta people. The group is committed to making Delta the best place to work for employees with disabilities by promoting inclusion, respect for differences, equal opportunity, and diversity in the workplace.

A culture of giving back  

Giving back to the community has been part of Delta’s culture for more than 80 years. Each year Delta, The Delta Air Lines Foundation and its employees contribute thousands of volunteer hours and millions of dollars to a host of causes through its arts and culture, education, environment, health and wellness, and military and veteran efforts.

Our Below Wing Group Photo in their new uniforms
Our Above Wing Group with their new uniforms

 

Benefits & Travel Privileges

As an industry leader, Delta is proud to offer to all of our employees an appealing compensation package including competitive pay, excellent benefits and worldwide travel privileges.

Worldwide Travel Privileges

Delta travel privileges are the envy of the industry. You will be provided with full program guidelines upon hire, but basically, after completing 30 days of service with the company, you can use your travel privileges to travel anywhere Delta flies.

Through this exciting perk, our employees have been able to explore amazing destinations all around the world. You can see video highlights of some of our crew members' favorite places by clicking here.

Family members are also eligible for free and reduced rate travel, including:

  • Spouse
  • Same-sex domestic partner/same-sex spouse (imputed income applies)
  • Minor dependent children (under 19 or under 23 if full-time student)
  • Parents

Individuals eligible for reduced-rate travel are your:

  • Nondependent children
  • Travel companion
  • Family & Friends guest

You and your eligible pass riders will travel standby, on a space available basis, which means you receive seats only if space is available after all revenue passengers have been boarded. For you and your eligible family members, the flight is free, but when flying to international destinations, there may be government or airport fees. Nevertheless, it is still a great deal.

Before you use your travel privileges, you are required to pay an annual $50 non-refundable activation fee. One fee covers you and your eligible pass riders.

Benefits

As an industry leader, Delta is proud to offer to all of our employees an appealing compensation package including competitive pay, excellent benefits and worldwide travel privileges.

Health & Wellness
Delta provides health and insurance coverage to full-time and part-time employees and their eligible dependents, including spouse, children and same-sex domestic partner/spouse. You may select medical coverage through three different types of consumer choice medical options. These “account-based plans,” provide comprehensive medical coverage for services ranging from routine check-ups to emergencies and surgeries while also giving you the flexibility to visit the doctors and hospitals of your choice.

  • Medical coverage, with options depending on where you live
  • Dental coverage with 3 options from which to choose
  • Vision coverage through Davis Vision
  • Domestic partner program which includes medical, dental and vision
  • Life insurance coverage of $50,000 provided by Delta
  • Optional additional life/dependent life/group accident/private pilot insurance
  • Optional disability benefit
  • Flexible spending accounts to cover eligible expenses
  • Employee assistance program, which focuses on your mental and emotional well being

Financial
Committed to maximizing your total compensation package and helping you plan for your financial future, Delta provides eligible employees access to a 401(k) savings plan, along with a profit sharing plan and a shared rewards program.

  • 401(k) plan with automatic enrollment, automatic company contribution equal to 2% of your eligible pay and a 100% company match for the first 6% you contribute
  • Profit sharing with eligibility beginning on day one of employment; payout levels and amounts can vary annually, but in 2007 Delta distributed more than 15% of its pre-tax income
  • Shared reward program with monthly payouts based on the achievement of company wide goals
  • Credit union membership and services at the Delta Community Credit Union

Lifestyle

As a company that takes people to a higher altitude, Delta is dedicated to helping our employees achieve their loftiest ambitions and aspirations in all aspects of their lives.

  • Paid vacation, holiday and personal time
  • Free and reduced rate travel benefits for you and your eligible family members
  • Matching gifts to education programs, up to $2,000 per year
  • Adoption assistance program with eligibility beginning on day one of employment
  • Employee discounts on a variety of products and services
  • An employee-powered scholarship fund, which awarded a total of $1.09 million to 591 recipients in 2017.

Delta Air Lines Reviews

  • Featured Review

    Helpful (5)

    "great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Baggage Handler in Salt Lake City, UT
    Current Employee - Baggage Handler in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines part-time (More than a year)

    Pros

    free or cheap travel, good culture.

    Cons

    tough, physical work for new agents.

See All 2,706 Reviews

Delta Air Lines Photos

Delta Air Lines photo of: Below Wing Group Photo
Delta Air Lines photo of: Above Wing Group Photo
Delta Air Lines photo of: Flight Attendant Uniform
Delta Air Lines photo of: 757 Sunrise
Delta Air Lines photo of: Building Playgrounds in our communities
Delta Air Lines photo of: Taxiing
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Delta Air Lines Interviews

Experience

Experience
76%
17%
7%

Getting an Interview

Getting an Interview
84%
9%
3%
2
1
1
0

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (1)  

    Site Reliability Engineer Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 4 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in June 2019.

    Interview

    Recruiter was awesome! Communication between the SRE team an recruiter was great throughout the process!

    Steps:
    - Recruiter phone screen.

    - First technical and behavioral phone interview with manager and senior engineer.

    - Second Interview was two 30+ minute interviews on-site at HQ, with very technical discussions, several whiteboard problems, and time for my questions as well. First was with one senior SRE engineer and the manager. Second part was a 1:1 interview with another senior SRE engineer.

    - Third and final interview was a 30 minute phone interview with a senior IT director. Culture fit, behavioral, and high-level technical questions.

    Interview Questions

    • Draw us a system design diagram for a scalable enterprise application in the cloud, that will handle 10,000+ requests per second... include all layers and systems required.   Answer Question
See All 2,819 Interviews

Delta Air Lines Awards & Accolades

  • Glassdoor Best Places to Work in 2017, Glassdoor, 2017
  • Glassdoor's Highest Rated CEO's 2017, Glassdoor, 2017
  • Glassdoor's Best Places to Work 2019, Glassdoor, 2018
  • Glassdoor's Best Places to Work 2018, Glassdoor, 2018
  • Glassdoor’s Best Places to Work, Glassdoor, 2016
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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