Working at Delta Air Lines | Glassdoor

Delta Air Lines Overview

Atlanta, GA
10000+ employees
1928
Company - Public (DAL)
Airlines
$10+ billion (USD) per year
The impressive legacy of Delta Air Lines, a longstanding leader in air travel, traces back to 1924, when Huff Daland Dusters was founded as the world's first aerial crop dusting organization. In 1928, the company was purchased and renamed Delta Air Service for ... Read more

Mission: At Delta, we value diversity of cultures, backgrounds and ideas — and we are a strong partner in the communities we serve.

When you join Delta, you'll not only be a vital part of our success — you'll be ... Read more


Glassdoor Awards

Best Places to Work: 2019 (#28), 2018 (#17), 2017 (#21), 2016 (#21)

Top CEOs: 2017 (#55), 2015 (#49)

Best Places to Interview: 2017 (#22)

Company Updates

  • We are giving back to communities during the holidays with flights to the North Pole, coat drives and more. http://glassdoor.com/slink.htm?key=vQOPu

    How Delta is giving back to communities during the holidays

    At Delta, the best gift is giving back. The holidays are a season of joy, celebration and generosity. As we cross off our gift lists for friends and family, Delta people come together to give the gift of time, resources and service to the communities that connect us.

  • We're #DeltaProud to be named a Best Place to Work by Glassdoor for the 4th year in a row, thanks to the positive reviews of our employees.

    Delta wins Glassdoor Employees' Choice Award four years running

    Delta has been honored with a Glassdoor Employees' Choice Award, a list of the Best Places to Work in 2019. This is the fourth straight year the company has earned this honor, ranking at No. 28 in the

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Delta Air Lines – Why Work For Us?


It's been an historic journey. But it feels like we're just getting off the ground.

As Delta continues to rise…

It's an exciting time to be at Delta. Delta employees are taking our airline to places we only dreamed of in the past. Through the hard work of Delta people, our airline is strong, with a bright future that includes new ideas, new experiences and new opportunities. Delta Air Lines is about 21st century graciousness and passionate customer service. It's about having an engaging personality and the ability to listen; it's about composure and teamwork and so much more. Delta is about staying fresh with energy, curiosity and optimism. 

We look forward to welcoming you aboard
Delta Air Lines Flight Attendants

 A Flight Attendant's job revolves around the clock and your life has to move with it. In this video you'll see how new Flight Attendants balance the requirements of their flying schedule with the everyday demands of their personal schedule. More importantly, you'll learn what drives people like you to seek this rewarding career. 

 Our men and women are synonymous with gracious attitudes, winning smiles, warm customer service and professionalism. So, if you're flying to Shanghai or Salt Lake City, you've come to realize that nothing wins our passengers' hearts better than the greeting they get from a Delta crew member when you're flying them home.

You are, truly, the face of Delta and must be passionate about maximizing each customer's experience while promoting the Delta brand. You will be remembered not just for your sparkling service but for your aptitude, expertise and hospitality. You're positioned to join the four corners of the world. See this world differently while being the envy of the industry. 

We challenge you to be part of the team.While specific positions will have unique requirements (example: Flight Attendant minimum age requirement is 21 years of age; see individual job descriptions), you must possess at least a H.S. diploma/GED equivalent, be at least 18 years of age, and possess current authorization to work in the U.S. to work at Delta. 

We build KaBOOM Playgrounds across the US

A culture of inclusion

Fostering an atmosphere of diversity and inclusion is core to Delta’s culture. ABLE is one of 11 Business Resource Groups available to Delta people. The group is committed to making Delta the best place to work for employees with disabilities by promoting inclusion, respect for differences, equal opportunity, and diversity in the workplace.

A culture of giving back  

Giving back to the community has been part of Delta’s culture for more than 80 years. Each year Delta, The Delta Air Lines Foundation and its employees contribute thousands of volunteer hours and millions of dollars to a host of causes through its arts and culture, education, environment, health and wellness, and military and veteran efforts.

Our Below Wing Group Photo in their new uniforms
Our Above Wing Group with their new uniforms

 

Benefits & Travel Privileges

As an industry leader, Delta is proud to offer to all of our employees an appealing compensation package including competitive pay, excellent benefits and worldwide travel privileges.

Worldwide Travel Privileges

Delta travel privileges are the envy of the industry. You will be provided with full program guidelines upon hire, but basically, after completing 30 days of service with the company, you can use your travel privileges to travel anywhere Delta flies.

Through this exciting perk, our employees have been able to explore amazing destinations all around the world. You can see video highlights of some of our crew members' favorite places by clicking here.

Family members are also eligible for free and reduced rate travel, including:

  • Spouse
  • Same-sex domestic partner/same-sex spouse (imputed income applies)
  • Minor dependent children (under 19 or under 23 if full-time student)
  • Parents

Individuals eligible for reduced-rate travel are your:

  • Nondependent children
  • Travel companion
  • Family & Friends guest

You and your eligible pass riders will travel standby, on a space available basis, which means you receive seats only if space is available after all revenue passengers have been boarded. For you and your eligible family members, the flight is free, but when flying to international destinations, there may be government or airport fees. Nevertheless, it is still a great deal.

Before you use your travel privileges, you are required to pay an annual $50 non-refundable activation fee. One fee covers you and your eligible pass riders.

Benefits

As an industry leader, Delta is proud to offer to all of our employees an appealing compensation package including competitive pay, excellent benefits and worldwide travel privileges.

Health & Wellness
Delta provides health and insurance coverage to full-time and part-time employees and their eligible dependents, including spouse, children and same-sex domestic partner/spouse. You may select medical coverage through three different types of consumer choice medical options. These “account-based plans,” provide comprehensive medical coverage for services ranging from routine check-ups to emergencies and surgeries while also giving you the flexibility to visit the doctors and hospitals of your choice.

  • Medical coverage, with options depending on where you live
  • Dental coverage with 3 options from which to choose
  • Vision coverage through Davis Vision
  • Domestic partner program which includes medical, dental and vision
  • Life insurance coverage of $50,000 provided by Delta
  • Optional additional life/dependent life/group accident/private pilot insurance
  • Optional disability benefit
  • Flexible spending accounts to cover eligible expenses
  • Employee assistance program, which focuses on your mental and emotional well being

Financial
Committed to maximizing your total compensation package and helping you plan for your financial future, Delta provides eligible employees access to a 401(k) savings plan, along with a profit sharing plan and a shared rewards program.

  • 401(k) plan with automatic enrollment, automatic company contribution equal to 2% of your eligible pay and a 100% company match for the first 6% you contribute
  • Profit sharing with eligibility beginning on day one of employment; payout levels and amounts can vary annually, but in 2007 Delta distributed more than 15% of its pre-tax income
  • Shared reward program with monthly payouts based on the achievement of company wide goals
  • Credit union membership and services at the Delta Community Credit Union

Lifestyle

As a company that takes people to a higher altitude, Delta is dedicated to helping our employees achieve their loftiest ambitions and aspirations in all aspects of their lives.

  • Paid vacation, holiday and personal time
  • Free and reduced rate travel benefits for you and your eligible family members
  • Matching gifts to education programs, up to $2,000 per year
  • Adoption assistance program with eligibility beginning on day one of employment
  • Employee discounts on a variety of products and services
  • An employee-powered scholarship fund, which awarded a total of $1.09 million to 591 recipients in 2017.

Delta Air Lines Reviews

4.2
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Recommend to a friend
Approve of CEO
Delta Air Lines CEO Ed Bastian
Ed Bastian
645 Ratings
  • Featured Review

    Helpful (118)

    "Great work environment, good pay, stable company, excellent benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Software Developer in Atlanta, GA
    Former Employee - Associate Software Developer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delta Air Lines full-time (More than 3 years)

    Pros

    Flight benefits are the standout benefit for sure. Aside from that, the work in the IT department is project based, so very team oriented with steady, predictable work patterns. Positive environment with good management.

    Cons

    Very hard to stand out in such a large company. Promotions are few and very far between. Commute to the main office can be rough being located on the south side next to the airport

See All 2,388 Reviews

Delta Air Lines Photos

Delta Air Lines photo of: Below Wing Group Photo
Delta Air Lines photo of: Above Wing Group Photo
Delta Air Lines photo of: Flight Attendant Uniform
Delta Air Lines photo of: 757 Sunrise
Delta Air Lines photo of: Building Playgrounds in our communities
Delta Air Lines photo of: Taxiing
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Delta Air Lines Interviews

Experience

Experience
76%
17%
7%

Getting an Interview

Getting an Interview
83%
9%
3%
3
1
1
0

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (394)  

    Flight Attendant Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 4 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in August 2018.

    Interview

    Applied - 8/13/2018
    1st Assessment - 8/13/2018
    Video Interview Invitation - 8/30/2018 (Completed 8/31/18)
    2nd Assessment - 9/11/2018

    I am now currently waiting to hear back a bout the next step in the process. From what I am reading on here, there is a Virtual Interview that happens next and then the F2F (Face-to-face).

    The Video Interview was fairly easy. Make sure you answer all questions asked in STAR format. Delta is very big on this. All questions can be found on here. Once you start the interview, you have unlimited chances to record your answer. Dress the part, smile and allow your personality to shine.

    From what my buddy is telling me (He is currently a flight attendant for Delta), the interview process is very different this year compared to previous ones. He also informed me that training for all new flight attendants being interviewed and offered positions wont be trained till January at the earliest.

    I have included the exactly questions that were asked on the Video Interview below.

    Interview Questions

    • VI : From the video that we sent you, what did you find interesting, concerning or exiting about the life of a Flight Attendant?   10 Answers
    • VI: Describe a time when you had to change work priorities with little or no notice. (Answer in STAR Format)   3 Answers
    • VI: Describe a time when you provided excellent service to a customer. (Answer in STAR Format)   Answer Question
    • VI: Tell us why you would be a great Flight Attendant. Why Delta?   17 Answers
See All 2,605 Interviews

Delta Air Lines Awards & Accolades

  • Glassdoor Best Places to Work in 2017, Glassdoor, 2017
  • Glassdoor's Highest Rated CEO's 2017, Glassdoor, 2017
  • Glassdoor's Best Places to Work 2019, Glassdoor, 2018
  • Glassdoor's Best Places to Work 2018, Glassdoor, 2018
  • Glassdoor’s Best Places to Work, Glassdoor, 2016
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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