Working at DialAmerica | Glassdoor

DialAmerica Overview

Mahwah, NJ
1001 to 5000 employees
1957
Company - Private
Advertising & Marketing
Unknown / Non-Applicable
Unknown
DialAmerica is one of the nation’s largest call center companies. Headquartered in Mahwah, New Jersey, we have multiple call centers located throughout the U.S. Over 3,500 DialAmerica employees work for a diverse portfolio of clients in multiple industry sectors ... Read more

DialAmerica Reviews

  • "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at DialAmerica part-time (Less than a year)

    Pros

    Good place to work, very flexible with schedule

    Cons

    Pay isn’t that great, send people home early making checks shorter

See All 947 Reviews

DialAmerica Photos

DialAmerica photo of: Working at DialAmerica
DialAmerica photo of: Athens, GA
DialAmerica photo of: DialAmerica Contact Center Floor
DialAmerica photo of: DialAmerica Contact Center Floor
DialAmerica photo of: DialAmerica Contact Center Floor
DialAmerica photo of: DialAmerica Contact Center Floor
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DialAmerica Interviews

Experience

Experience
66%
18%
16%

Getting an Interview

Getting an Interview
81%
6%
6%
4
2
1

Difficulty

1.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Agent Interview

    Anonymous Employee in Mahwah, NJ
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at DialAmerica (Mahwah, NJ).

    Interview

    very easy they will hire anyone because of the very low pay that they will offer and they do not ever give raises or opportunity for growth to a higher position with better pay, some programs do not pay enough for all the work they need done

    Interview Questions

See All 209 Interviews

DialAmerica Awards & Accolades

  • #1 Provider of Outbound U.S. Domestic Teleservices, Customer Interaction Solutions magazine, 2012
  • #5 provider of inbound U.S. Domestic Teleservices, Customer Interaction Solutions magazine, 2012
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