I have been working at DialAmerica part-time (Less than a year)
Upper management is great! The trainer was amazing. They offer different promos you can win during shifts & overall it's an upbeat, happy environment!
One single negative, hot tempered employee can affect the entire call center. You see agents moods go from happy to angry after they're approached by this person. He has no business being a supervisor.
Advice to Management
Please take a look at the people you promote to mgmt!! If they weren't making sales as an agent, that should tell you something about their personality. Bad attitudes & short tempers don't mix well. Especially when this person is supposed to be setting an example & helping other agents.
I applied through an employee referral. I interviewed at DialAmerica.
The interview was not too difficult. They asked me about different things on my resume. It was a conversational tone. Then we went over what would be expected for me in the position as well as the schedule.
Our North Charleston office is hosting an on-site hiring event all day on the 16th of May for our upcoming career opportunities. We invite you to come in, explore our career opportunities and find out why we love our job! Interested candidates are encouraged to apply before coming in for the event at http://glassdoor.com/slink.htm?key=vQFiv.
People will always be at the heart of our success. We believe in recognizing talent and providing opportunities for career growth. Join the DialAmerica family by applying today. http://glassdoor.com/slink.htm?key=vI6dB