Mission: Dialog Direct provides award-winning BPO and customer engagement services that help companies acquire, support and retain customers across multiple channels. By combining proprietary, custom developed technology with passion and a dynamic, innovative culture, Dialog Direct works ...
I have been working at Dialog Direct full-time (More than a year)
Most of the people are nice and genuine. Some of the management team are great with their interaction without micromanaging. The average starting pay is $10 per hour which is cheap for the region. But you get paid every two weeks on Friday by check or direct deposit.
Uncertainty of the continuation of the position because the work is by contracts that could end at anytime without notice.
Advice to Management
Don't just sit on information that you know will benefit us. Be open and honest with your staff. Some of us will surprise you if you give us the opportunity.
I applied through an employee referral. I interviewed at Dialog Direct.
Disorganized and had to repeat the process because they lost information. Promises were made but did not take place, such as the bonus per enrollment. We went from $10/appt to $1