Dialpad Overview

  • www.dialpad.com
  • San Ramon, CA
  • 501 to 1000 Employees
  • 2011
  • Company - Private
  • Telecommunications Services
  • Unknown / Non-Applicable

CompetitorsRingCentral, 8x8
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Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime. All products are powered by Voice Intelligence, Dialpad's proprietary technology that helps companies unlock conversation ...
Mission: Make smarter calls.

Dialpad Reviews

3.9
81%
Recommend to a Friend
87%
Approve of CEO
Craig Walker
Craig Walker
149 Ratings
5.0
Current Employee

"Amazing culture $ work/ life balance"

Jun 22, 2022 - Business Development Manager
Recommends
Positive Outlook
Approves of CEO

Pros

- free lunches
- cool downtown office
- fun coworkers
- great product
- good pay
- good benefits
- work with people your own age
- low turnover

Cons

Typical growing pains, management is responsive though
See All 204 Reviews

Diversity & Inclusion at Dialpad

4.1
(63 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Dialpad Reviews and are not edited or altered.

How is diversity at Dialpad?

...Dialpad prioritizes diversity and inclusion with action vs circulating catchy company statements on social media like most companies....Read More

Read 4 more responses

Dialpad Photos

+ Add Photo
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Dialpad Interviews

Experience
Positive45%
Negative45%
Neutral10%
Getting an Interview
Applied online61%
Recruiter21%
Employee Referral12%
Difficulty
2.9
Average
HardAverageEasy

  1. Customer Success - Mid Market Interview

    Anonymous Employee in New York, NY
    No Offer
    Negative Experience
    Easy Interview
    Application

    I applied through an employee referral The process took 4 months. I interviewed at Dialpad (New York, NY) in Jun 2022

    Interview

    There were five rounds of interviews and I made it to the fourth. The first interview was with the recruiter. She asked a few basic questions, then scheduled a meeting with a hiring manager. The hiring manager cancelled the meeting day of and we went to reschedule. Then, before we rescheduled, I was told they were restructuring the company and would not be hiring at the moment. They mentioned they would get back to me. So every week, I would reach out to show my interest.
    After a couple of months, we set up a meeting with the hiring manager. This was more of a conversation about the role, then a few questions.
    I then got moved to a peer interview, where it was similar to the hiring manager interview, but with a current CSM.
    I was then moved onto an interview with a Director. About a half hour before the scheduled interview, I was told we had to reschedule because she had an emergency. Then, at the rescheduled interview, after waiting in video call for about 5 minutes, I reached out to the rectruited, who apologized. I let her know I would wait the entire 30 minutes to see if she jumped on. Then after the call, I received an apology from the recruiter that the Director's schedule is always changing. So we rescheduled again. At this interview, I waited another 5 minutes in the video room by myself and reached out to the recruiter. She apologized again and said she would contact the Director. 15 minutes into the half hour interview, the Director jumped in the call and said she had back to back meetings all day and they were going over. She briefly apologized and thanked me for waiting, then moved forward with the interview. She did ask if I had a hard stop, but I was open for the full 30 minute interview.
    I was not invited back for the final interview, which would have been a presentation.
    I actually think I dodged a bullet because I have never been such a horrible interview process.
    Interview

    When was a time you had difficulty getting a hold of a customer.

    Answer Question

See All 107 interviews

Company Updates

March 23, 2020
Great Places to Work's Best Workplaces in Texas - Dialpad #12
Shared image - Great Place to Work's Best Workplaces in Texas™ 2020
Great Place to Work's Best Workplaces in Texas™ 2020
www.glassdoor.com

Dialpad Awards & Accolades

  • Great Place to Work CertifiedGreat Place to Work Institute2020
  • U.S. News & World Report - Best Business Phone SystemUS News & World Report2020

Popular Careers with Dialpad Job Seekers

JobsSalariesInterviews

Dialpad FAQ

(34 Questions)

All answers shown come directly from Dialpad Reviews and are not edited or altered.

See questions about:

What are perks and other benefits like at Dialpad?

...Great work life balance and pay structure, as well as great benefits and unlimited PTO....

July 14, 2021

Read more

See 12 more answers

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