Working at Dialpad | Glassdoor

Dialpad Overview

San Francisco, CA
201 to 500 employees
2011
Company - Private
Telecommunications Services
Unknown / Non-Applicable
Competitors

RingCentral, 8x8

Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime. All products are powered by Voice Intelligence, Dialpad's proprietary technology that helps companies unlock ... Read more

Mission: Make smarter calls.

Dialpad Reviews

  • "Still awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dialpad full-time (More than a year)

    Pros

    Still very much values it’s core beliefs, and continues to innovate which gets harder and harder to do as a company matures. Very strong balance between sales/development/support. Customers are generally really happy with the product, which helps a lot.

    Cons

    Very competitive and crowded market makes it tough to sell a product which many see as a commodity, although Dialpad is the best in the industry at differentiating itself.

    Advice to Management

    Continue to invest in the things that make us different (ie Voice Intelligence) as the window to sell AI as competitive differentiator is closing as our competition will follow right behind us.

See All 118 Reviews

Dialpad Photos

Dialpad photo of: Team Picture, SF HQ.
Dialpad photo of: India office
Dialpad photo of: Team offsite
Dialpad photo of: India team
Dialpad photo of: Tahoe Ski Trip
Dialpad photo of: Annual Tahoe Trip '18
See All PhotosSee All

Dialpad Interviews

Experience

Experience
52%
14%
34%

Getting an Interview

Getting an Interview
61%
26%
9%
2
2

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Engineer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Dialpad.

    Interview

    Smooth, quick interview process. Spoke with recruiter, then hiring manager, and eventually onsite. During onsite, spoke with an HR recruiter, a sales director, a sales rep that I would eventually be supporting, and 2 members on my eventual team.

    Interview Questions

See All 56 Interviews

Dialpad Awards & Accolades

  • Internet Telephony Excellence Award, TMC Internet Telephony, 2013
  • Third Annual Winner, Tech Crunch Disrupt, 2012
See More

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