Working at Dialpad | Glassdoor

Dialpad Overview

San Francisco, CA
51 to 200 employees
2011
Company - Private
Telecommunications Services
Unknown / Non-Applicable
Dialpad provides cloud-based voice, messaging, video, and meetings that let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, G Suite, Salesforce and more—making work better for users ... Read more

Mission: Make business communication great.

Dialpad Video

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Dialpad – Why Work For Us?


Who we are

At Dialpad, we think of work as a thing you do, not a place you go. You won't find cubicles or desk phones in our San Francisco headquarters, just an open room full of energetic, extraordinary people with big ideas and determination to make the business phone relevant to the way we work today. Through smart engineering, beautiful design, awesome customer support, and high energy sales and marketing teams, Dialpad brings simplicity to the professional phone experience with features that make us most productive, when and where we work best.

The team behind Dialpad is what makes it a great place to work. We run ramen noodle restaurants, dance Argentine tango, grow award-winning bonsai trees, direct musicals, and whatever else we can do to keep creativity flowing, because we believe some of the best ideas emerge from the most open of minds. We’re a group of people hungry to do more, with mentalities that are inspired and ambitious. Our work is our biggest passion.

MEET OUR EXECUTIVES

Dialpad founder and CEO Craig Walker
CRAIG WALKER, COFOUNDER AND CEO
LinkedIn

Craig is the Founder and CEO at Dialpad. Previously, he was Founder and CEO of GrandCentral Communications (now Google Voice) and prior to that, ran Yahoo! Voice as the Senior Director of VoIP at Yahoo!

Dialpad co-founder and VP of Telephony John Rector
JOHN RECTOR, COFOUNDER & VP OF TELEPHONY ENGINEER
LinkedIn

John is a co-founder and the VP of Telephony at Dialpad. Previously he worked at Google as a Senior Software Engineer, building the telephony backend for Google Voice.

Dialpad co-founder and VP of Engineering Brian Peterson
BRIAN PETERSON, COFOUNDER & VP OF ENGINEERING
LinkedIn

Brian is a co-founder and the VP of Engineering at Dialpad. Previously he was a Senior Software Engineer at Google, building the front end of Google Voice.

Dialpad Vincent Paquet
VINCENT PAQUET, COFOUNDER & VP OF PRODUCT
LinkedIn

Vincent is the VP of Product at Dialpad. Previously, He was PM for Google Voice, co-founder and COO of GrandCentral, and Director of Business Development at Yahoo!.

Dialpad Chief Financial Officer Steven Love
STEVEN LOVE, CFO
LinkedIn

Steven is the Chief Financial Officer (CFO) at Dialpad. Previously he served as the CFO at Mblox and also held senior leadership roles at Evolv, Affymax, Connetics, Informatica, Portal Software, and Ernst & Young.

Dialpad VP of Finance Steve LaCommare
STEVE LACOMMARE, VP OF FINANCE
LinkedIn

Steve is the VP of Finance at Dialpad. Previously he ran Finance for security software start-up Nok Nok Labs, and prior to that was Senior Director of Financial Planning & Analysis for Saba Software during their IPO and growth phase.

Dialpad VP of Marketing Morgan Norman
MORGAN NORMAN, CMO
LinkedIn

Morgan is the CMO at Dialpad. He was SVP of Marketing at NetSuite, and SVP of Marketing and Chief Creative Officer at Zuora. Prior to that, he held marketing leadership roles at Microsoft, WorkSimple, WageWorks, and Ixia Communications.


          
RICHARD RIVERA, CRO
LinkedIn

Richard is the Chief Revenue Officer (CRO) at Dialpad. Previously, he served as the SVP of Revenue at Fuze and also held senior sales leadership roles at Medallia, BMC, Bladelogic and CPSG.

Dialpad Head of Legal and Compliance Marlo Go Stroud
MARLO GO STROUD, GENERAL COUNSEL
LinkedIn

Marlo is the General Counsel at Dialpad. Prior to joining Dialpad, Marlo practiced regulatory and telecom law with Goodin, MacBride, Squeri & Day, LLP, as well as served in the general counsel's office of CTIA-The Wireless Association.

MEET OUR INVESTORS

Dialpad Investor Rich Miner with Google Ventures
Rich Miner
LinkedIn

Rich is a Director at Google focused on education-related technology. He has spent more than 30 years building and investing in innovative startups. Previously, he was a General Partner at Google Ventures and a co-founder of Android.

 
Dialpad Investor Marc Andreessen with Andreessen Horowitz
Marc Andreessen
LinkedIn

Marc is an entrepreneur, investor, and software engineer. He is the co-author of Mosaic, a co-founder of Netscape, and a General Partner at Andreessen Horowitz. He currently sits on the board of directors of Facebook, eBay, Hewlett Packard Enterprise, among others.

 
Dialpad Investor John Kim with Amasia
John Kim
LinkedIn

John is a Managing Partner at Amasia. Previously, he served as Senior Vice President at Mercuria Energy Group, Executive Director at Goldman Sachs, and Portfolio Manager at Korean National Investments.

 
Dialpad Investor Wesley Chan with Felicis Ventures
Wesley Chan
LinkedIn

Wesley is a Managing Director at Felicis Ventures. He was a Founder of Google Analytics and Google Voice, and a General Partner at Google Ventures. Prior to that, he held technical positions at HP Labs and Microsoft.

 
Dialpad Investor Jon Lehr with SoftBank
Jon Lehr
LinkedIn

John Lehr is a co-founder and General Partner at Work-Bench where he invests in enterprise technology startups. Previously, he worked at Morgan Stanley in the Office of the CIO.

 
Dialpad Investor Teddy Himler with work-bench
Teddy Himler
LinkedIn

Teddy is an associate at Comcast Ventures. Previously, he was Vice President at SoftBank and held positions at Goldman Sachs and the U.S. House of Representatives.

 

Work with us!

At Dialpad, there is no idea too crazy and no task too small -- we work together to build products we’re proud of. We can't wait to meet you! 

Hasini, Office Manager and People Ops

"Every now and then I’m startled by how innovative, smart, unique and reliable of a product Dialpad is. Then I look around the office and see a team with precisely these qualities. Amazing people simply deliver amazing things."

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Corey, Tech Lead - Telephony

"I love the people at Dialpad! The team is technically strong, but also feels like a fun family. It's a great combo and I always look forward to work."

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Vanessa, Senior Recruiter

"My colleagues at Dialpad have become my business partners, my mentors, my career coaches and most importantly, my second family - regardless of location I feel as connected with my Dialpad teammates in Vancouver to Austin to Raleigh as I do with my teammates here at San Francisco HQ. "

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Emeka, Sales

"Dialpad is a great place to work because the culture promotes team building and motivates me to work hard every day. I love working in an open, collaborative, fast-paced environment. I'm always growing and learning!"

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Crista, Support Operations Administrator

"I love working for Dialpad because I feel like each employee is given a strong voice in how the company reaches its success points. This is a collaborative team where every teammate has the opportunity to contribute to the overall growth and success of Dialpad."

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Rajesh, Senior Engineer - Telephony 

"I love working at Dialpad because my teammates and leaders challenge me to be better everyday!" 


At Dialpad, we love what we do, who we do it with, and how we do it.  Our company believes in giving employees as much freedom (and responsibility) as possible to do their work and more.  We strive to create an environment where everybody is valued, important, and will be given as much responsibility as they can handle or want.  We have as many kegs on tap in the office (four) as we have pages in our Employee Handbook...which can be summed up in our corporate motto:  "Do the right thing."  We don't plan on policing people to do the right thing, they should just know what it is and do it.  Work takes up a lot of time in people's lives and it should be a place you love to be at, with people you love to work with, doing things you think are interesting.  And you should also be recognized and rewarded for your great work. 

Come visit us and see what it is like.

Best, 

Craig 


Dialpad Offices 



San Francisco, California 


New York, New York


San Jose, California


Vancouver, Canada


Raleigh, North Carolina 


San Antonio, Texas 


Tokyo, Japan


Dialpad Reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Craig Walker
68 Ratings
  • Featured Review

    Helpful (2)

    "Great momentum and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dialpad full-time (Less than a year)

    Pros

    - Proven, inspirational leadership team who truly enable their employees
    - Cool coworkers - smart, driven. Everyone is really friendly, passionate and positive. Collaborative work environment. Company takes care of their employees and gives us plenty of room to grow and take on challenging projects.
    - Fun parties, and their weekly company updates are packed with good information and are infused with humor. CEO takes time to transparently share important info on how the company is doing.

    Cons

    I heard there was a transition earlier this year with new sales leadership. And that it was tough for a period of time. Truly seems like things are on the right track now though and that leadership is focused on building a world class GTM team.

    Advice to Management

    Dialpad has been growing fast. Stay focused on retaining your winning culture. The energy level, and focus on building teams that work hard but know how to have fun together is a big part of what makes Dialpad a place I want to be,

See All 87 Reviews

Dialpad Photos

Dialpad photo of: Team Picture, SF HQ.
Dialpad photo of: BDR new hire lunch!
Dialpad photo of: New Hire Shwag!
Dialpad photo of: Pancake Day! Yum!
Dialpad photo of: Bring your dog to work day, San Antonio.
Dialpad photo of: Holi Cerebrations
See All PhotosSee All

Dialpad Interviews

Experience

Experience
55%
24%
20%

Getting an Interview

Getting an Interview
64%
21%
10%
3

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Android Developer Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Dialpad (San Francisco, CA) in October 2017.

    Interview

    Before the interviews started, I was given a tour of their main office in SF. It truly has a startup feel, that excitement! Then the interview marathon began:3 hours of technical interviews followed by 1-2 hours of background and HR interviews. They were generally well-prepared, given the fact that they had numerous other interviews during the period I was there.

    While I was extremely impressed by the people and company culture, they promised to reimburse the interviewees' travel and accomodation costs in San Francisco. They did not. I submitted the expenses to them and they did not reply to my follow up emails. It's been almost a month and nothing has been deposited. Very disappointing!

    UPDATE: Dialpad has reimbursed my expenses, almost a month after my trip. I've revised my rating.

    Interview Questions

    • Tree algorithms, boundary checking for "2D"-like graphics, calculator UI design walkthrough.   Answer Question
See All 29 Interviews

Dialpad Awards & Accolades

  • Bay Area News Group Top Workplaces 2017, Bay Area News Group, 2017
  • Top Places to Work, Bay Area News Group, 2016, Bay Area News Group, 2016
  • Top Places to Work, Bay Area News Group, 2015
  • Web Services Excellence, The Cloud Awards, 2014
  • Best Places to Work, SF Business Times, 2014
See More

Work at Dialpad? Share Your Experiences

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