Working at Dialpad | Glassdoor

Dialpad Overview

www.dialpad.com
San Francisco, CA
51 to 200 employees
2011
Company - Private
Telecommunications
Unknown / Non-Applicable
Dialpad provides cloud-based voice, messaging, video, and meetings that let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, G Suite, Salesforce and more—making work better for users ... Read more

Mission: Make business communication great.

Dialpad Video

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Dialpad – Why Work For Us?


Who we are

At Dialpad, we think of work as a thing you do, not a place you go. You won't find cubicles or desk phones in our San Francisco headquarters, just an open room full of energetic, extraordinary people with big ideas and determination to make the business phone relevant to the way we work today. Through smart engineering, beautiful design, awesome customer support, and high energy sales and marketing teams, Dialpad brings simplicity to the professional phone experience with features that make us most productive, when and where we work best.

The team behind Dialpad is what makes it a great place to work. We run ramen noodle restaurants, dance Argentine tango, grow award-winning bonsai trees, direct musicals, and whatever else we can do to keep creativity flowing, because we believe some of the best ideas emerge from the most open of minds. We’re a group of people hungry to do more, with mentalities that are inspired and ambitious. Our work is our biggest passion.

MEET OUR EXECUTIVES

 
Dialpad founder and CEO Craig Walker
Craig Walker
LinkedIn

Craig is the Founder and CEO at Dialpad. Previously, he was Founder and CEO of GrandCentral Communications (now Google Voice) and prior to that, ran Yahoo! Voice as the Senior Director of VoIP at Yahoo!

Dialpad co-founder and VP of Telephony John Rector
John Rector
LinkedIn

John is a co-founder and the VP of Telephony at Dialpad. Previously he worked at Google as a Senior Software Engineer, building the telephony backend for Google Voice.

Dialpad co-founder and VP of Engineering Brian Peterson
Brian Peterson
LinkedIn

Brian is a co-founder and the VP of Engineering at Dialpad. Previously he was a Senior Software Engineer at Google, building the front end of Google Voice.

Dialpad Vincent Paquet
Vincent Paquet
LinkedIn

Vincent is the VP of Product at Dialpad. Previously, He was PM for Google Voice, co-founder and COO of GrandCentral, and Director of Business Development at Yahoo!.

Dialpad Chief Financial Officer Steven Love
Steven Love
LinkedIn

Steven is the Chief Financial Officer (CFO) at Dialpad. Previously he served as the CFO at Mblox and also held senior leadership roles at Evolv, Affymax, Connetics, Informatica, Portal Software, and Ernst & Young.

Dialpad VP of Sales Steve Milner
Steve Milner
LinkedIn

Steve is the Vice President of Sales at Dialpad. Prior to joining Dialpad, Steve led Enterprise sales organizations at Rackspace, Level 3 Communications and TATA Communications for over 15 years.

Dialpad VP of Marketing Morgan Norman
Morgan Norman
LinkedIn

Morgan is the VP of Marketing at Dialpad. He was SVP of Marketing at NetSuite, and SVP of Marketing and Chief Creative Officer at Zuora. Prior to that, he held marketing leadership roles at Microsoft, WorkSimple, WageWorks, and Ixia Communications.

Dialpad VP of Finance Steve LaCommare
Steve LaCommare
LinkedIn

Steve is the VP of Finance at Dialpad. Previously he ran Finance for security software start-up Nok Nok Labs, and prior to that was Senior Director of Financial Planning & Analysis for Saba Software during their IPO and growth phase.

Dialpad VP of Global Client Solutions Erik Lagerway
Erik Lagerway
LinkedIn

Erik is the VP of Client Solutions at Dialpad. He is a serial entrepreneur with more than 20 years of expertise in building Real Time Communications software companies, including Hookflash, Gaboogie, Shift Networks, CounterPath and more. Erik is also founder and former Chair of the W3C ORTC Community Group & former co-chair on the W3C WebRTC Working Group.

Dialpad VP of Commercial Sales Khaled Saffouri
Khaled Saffouri
LinkedIn

Khaled Saffouri is the VP of Commercial Sales at Dialpad. Khaled is an established sales leader, having spent 14 years building and running SMB, Mid-Market, Cloud & Enterprise US Sales at Rackspace prior to joining Dialpad.

Dialpad Head of People Ops Moses Sison
Moses Sison
LinkedIn

Moses is the Head of People Ops and Talent Acquisition at Dialpad. He has spent his career finding talented people for Google, Adobe and Silver Spring Networks.

Dialpad Head of Legal and Compliance Marlo Go Stroud
Marlo Go Stroud
LinkedIn

Marlo is the General Counsel at Dialpad. Prior to joining Dialpad, Marlo practiced regulatory and telecom law with Goodin, MacBride, Squeri & Day, LLP, as well as served in the general counsel's office of CTIA-The Wireless Association.

 

 

MEET OUR INVESTORS



Dialpad Investor Rich Miner with Google Ventures
Rich Miner
LinkedIn

Rich is a Director at Google focused on education-related technology. He has spent more than 30 years building and investing in innovative startups. Previously, he was a General Partner at Google Ventures and a co-founder of Android.

 
Dialpad Investor Marc Andreessen with Andreessen Horowitz
Marc Andreessen
LinkedIn

Marc is an entrepreneur, investor, and software engineer. He is the co-author of Mosaic, a co-founder of Netscape, and a General Partner at Andreessen Horowitz. He currently sits on the board of directors of Facebook, eBay, Hewlett Packard Enterprise, among others.

 
Dialpad Investor John Kim with Amasia
John Kim
LinkedIn

John is a Managing Partner at Amasia. Previously, he served as Senior Vice President at Mercuria Energy Group, Executive Director at Goldman Sachs, and Portfolio Manager at Korean National Investments.

 
Dialpad Investor Wesley Chan with Felicis Ventures
Wesley Chan
LinkedIn

Wesley is a Managing Director at Felicis Ventures. He was a Founder of Google Analytics and Google Voice, and a General Partner at Google Ventures. Prior to that, he held technical positions at HP Labs and Microsoft.

 
Dialpad Investor Jon Lehr with SoftBank
Jon Lehr
LinkedIn

John Lehr is a co-founder and General Partner at Work-Bench where he invests in enterprise technology startups. Previously, he worked at Morgan Stanley in the Office of the CIO.

 
Dialpad Investor Teddy Himler with work-bench
Teddy Himler
LinkedIn

Teddy is an associate at Comcast Ventures. Previously, he was Vice President at SoftBank and held positions at Goldman Sachs and the U.S. House of Representatives.

 

Work with us!

At Dialpad, there is no idea too crazy and no task too small -- we work together to build products we’re proud of. If you're interested in joining us, check out our job openings below and send us a note.


"Working at Dialpad is awesome. Having the room to experiment and find that balance between function and aesthetic is what being a designer is all about."

Carey, Designer







"I love working with smart developers on a product that people want and need because it will make a difference to their business."

Mike, Engineer - Telephony







"Dialpad is a great place to work because the culture promotes team building and motivates me to work hard every day. I love working in an open, collaborative, fast-paced environment. I'm always growing and learning!"

Stephanie, Sales


-


At Dialpad, we love what we do, who we do it with, and how we do it.  Our company believes in giving employees as much freedom (and responsibility) as possible to do their work and more.  We strive to create an environment where everybody is valued, important, and will be given as much responsibility as they can handle or want.  We have as many kegs on tap in the office (four) as we have pages in our Employee Handbook...which can be summed up in our corporate motto:  "Do the right thing."  We don't plan on policing people to do the right thing, they should just know what it is and do it.  Work takes up a lot of time in people's lives and it should be a place you love to be at, with people you love to work with, doing things you think are interesting.  And you should also be recognized and rewarded for your great work.  Come visit us and see what it is like.

Best, 

Craig 


Dialpad Offices 



San Francisco, California 


New York, New York


San Jose, California


Vancouver, Canada


Raleigh, North Carolina 


San Antonio, Texas 


Tokyo, Japan


Dialpad Reviews

4.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Craig Walker
53 Ratings
  • Helpful (1)

    "Tier II Support Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tier II Support Representative in Raleigh, NC
    Current Employee - Tier II Support Representative in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dialpad full-time (Less than a year)

    Pros

    Great working environment, awesome downtown office location, employees are all enthusiastic and knowledgeable within their respective fields.

    Dialpad offers a unique culture that allows for personal and professional growth, I have greatly enjoyed my time learning and developing in my role here with Dialpad. Dialpad offers great benefits for myself and my family, work from anywhere is not an understatement. Management is flexible and understanding of individual needs and request. Salary is competitive and bonus opportunities are afforded to you in accordance with your progress.

    Cons

    There is not much to say about the cons of working here at Dialpad. Being that Dialpad is a young company there are times when you need to manage multiple tasks at once, for the people who enjoy a challenge this would not be considered much of a con.

    Advice to Management

    Keep up the great job of running an excellent Tier II support team.

See All 72 Reviews

Dialpad Interviews

Experience

Experience
60%
16%
24%

Getting an Interview

Getting an Interview
62%
25%
8%
4

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Enterprise Account Executive Interview

    Anonymous Interview Candidate in San Francisco, CA
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. I interviewed at Dialpad (San Francisco, CA) in May 2017.

    Interview

    Met with with an outside recruiter, spoke with an RVP of the South then met with the CRO. Process took about 3 weeks. I ended up declining and taking another offer. Had some concerns about GTM strategy and lack tenure of reps...no enterprise reps have been there for more then a year.

    Interview Questions

    • Talk me through a large deal you found.   1 Answer
See All 25 Interviews

Dialpad Awards & Accolades

  • Top Places to Work, Bay Area News Group, 2015
  • Web Services Excellence, The Cloud Awards, 2014
  • Best Places to Work, SF Business Times, 2014
  • Best Mobile Productivity, The Communicator Awards, 2014
  • Mobile Productivity Nominee, Webby Awards, 2014
See More

Work at Dialpad? Share Your Experiences

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