Working at Digital River | Glassdoor

Digital River Overview

Minnetonka, MN
1001 to 5000 employees
1994
Company - Private
Information Technology
$100 to $500 million (USD) per year
Digital River helps keep the e-commerce flowing. The company provides technology and services that enable its clients to sell their products on the Web without building an e-commerce platform from the ground up. Using its own proprietary server technology, Digital River offers ... Read more

Mission: We drive client growth through our global commerce expertise.

Digital River – Why Work For Us?


Who is Digital River?

World class online commerce demands intensive resources. Global reach and local-market savvy. Cutting-edge infrastructure and time-tested experience. Revenue-driving marketing tools and clear, powerful thinking. Since 1994, no one has tackled these challenges—and delivered results—better than Digital River.

Every day, tens of thousands of companies—both large and small—rely on Digital River for the proven expertise and comprehensive cloud commerce, marketing and payment solutions they need to build, manage and grow their businesses on a global scale.

Our Mission:

We drive client growth through our global commerce expertise.

Our Values:

Respect, integrity, customer centricity, innovation, global perspective and accountability


Digital River Facts:

·Managing over $22 Billion in Annual Online
Transactions

·38 Patents issued in Commerce, Marketing and
Payments

·Generating revenue in virtually every country on
the planet

·Invest 3 Million hours per year focused on
growing our clients revenue

·1,400+ e-Commerce Experts around the world

·31 Offices around the world

·Technology pioneer, founded in 1994

A day at Digital River can be invigorating, exciting, and fast … all before 9 a.m.!

But you’ll never meet a smarter group of people, from all corners of the world … united with the goal of delivering best-in-class technology, bringing in global revenue, and creating unique and engaging online experiences for the world’s best brands and their customers.

You’re looking for more than a paycheck. You’re looking for a career that excites and challenges you. At Digital River, we’re always looking for impassioned, talented people who are excited about the possibilities.

Digital River is unique. From our casual dress code and “bring your dog to work” days, to our weekly gatherings on Friday afternoons (no matter where you are in the world!) we like to celebrate life at Digital River together.

Join us, and let’s see where we can go together.

We are part of every community that we have an office in. We don't just have people working in offices, we ask our employees to serve the communities they live and work in. Digital River in Action is a group of people in every office that helps create opportunities to volunteer and give back. We also give employees a day, per year, of time off where they can volunteer and give back. Our only requirement is that they take a picture and share it with us! Below are some of the recent volunteer activities our employees have been a part of:


Meal creation for Open Arms in Minneapolis, MN



Red Cross Blood Drive in our Minnetonka, MN office


Special Olympics in our Shannon, Ireland Office



Fancy Dress for Comic Relief in our Slough, UK Office

 

Minnetonka, Minn., U.S.           

Digital River headquarters in Minnetonka, Minn. Some of the many on-site amenities and opportunities include:

  • On-site cafeteria and Starbucks.
  • On-site workout facility and group fitness classes.
  • Digital River In Action, an employee volunteer organization aiding the needy in the Twin Cities.
  • The Green Team, a resource acting in support of an environmentally conscious workforce while providing opportunities for employee engagement, including monthly on-site electronics recycling.
  • On-site massage therapist and chiropractor.
  • Friday afternoon social.
  • Monthly bring-your-dog-to-work day.
  • Recreation area with table tennis, foosball.
  • Pond hockey games in the Digital River backyard.

 

San Francisco, Calif., U.S.           

Our San Francisco building, located in the heart of the technology hub of the city, was built in 1908—just two years after the infamous earthquake.

  • Favorite sports teams: San Francisco 49ers, San Francisco World Series Champion Giants, Golden State Warriors.
  • They eat lots of organic fruit and drink coconut and sparkling water.
  • Three out of six employees bike regularly.
  • An 11,000-year-old wooly mammoth tooth was recently found across the street from the office.

 

Vienna, Austria

 At the Vienna office, they drink a lot of coffee (an average of four cups per person, daily). But some also drink tea.

  • Favorite soccer teams: FK Austria Wien and First Vienna FC 1894.
  • Most have a sweet tooth.
  • They are trying to grow a small orange tree on the windowsill.

 

Taipei, Taiwan           

The Taipei office has two vegetarians and 36 plants.

  • Every Friday they choose from 12 kinds of beer to drink.
  • Lunch stats: 10% bring a lunch box, 70% go out for lunch, 20% get a lunch box from a restaurant.
  • The Taipei office drinks 3,800 ml of milk per day.
  • Only 14% of the Taipei office drives a car to work.
  • 8% of the Taipei office likes golf, 10% does yoga. 10% work out in a gym, 10% play basketball, 8% dance for exercise and 8% play badminton.

 

Tokyo, Japan           

Staff at the Tokyo office keep a helmet at their desks for earthquakes.

  • The shortest employee commute is 20 minutes, the longest is 60 minutes and the average is 43 minutes.
  • The artistic and athletic talent pool contains: a violinist, a classic guitarist, a percussionist, a ballet dancer, a kimono-wearing master, a scuba diver and a snowboarder.
  • They consume three sushi meals per week, on average.

 

Slough, England           

The talented employees at Maidenhead have won the company soccer competition a record three times.

  • Their office golf tournaments are held inside the office.
  • The 58 employees are 12 different nationalities.
  • The office opened in 1998 with just two staff members.

 

Victoria, B.C., Canada           

They are very active at the Victoria office: 28% walk to work and 22% are runners.

  • They eat 468 large pizzas (3,744 slices!) per year.
  • Coffee: 22% do not drink coffee. The rest drink an average of 3.8 cups per day.
  • 25% eat toast for breakfast, 25% eat cereal, 10% eat oatmeal, 10% eat fruit and 10% eat nothing.

 

Shannon, Ireland           

Our Shannon office employs approximately 100 staff members from 18 different countries, speaking an average of 1.7 million words combined per day across nine different languages.

  • 56% of the employees in the Shannon office are non-Irish nationals, with 12% from outside Europe.
  • Shannon could well be the most accessible Digital River office in the world, being only 961 meters from an international airport runway.
  • There are four 12th-century medieval castles within a 10-minute drive of the office.
  • 25% of Shannon staff go for a walk or jog during their lunch break.
  • Bun Friday, which falls every second week, results in a total consumption of over 1,700 cakes and buns per year.
  • They have received two resumes from two multilingual leprechauns in the last 12 months.


Shanghai and Beijing, China           

Our Shanghai office is located in a 55-year-old former Steel factory, which now houses the Shanghai Sculpture Museum and a collection of cafes, gift shops, galleries and offices.

  • Eight different Chinese dialects (plus Italian) are spoken here.
  • Three employees have dogs and two have cats.
  • Three employees bike to work every day, four take public transportation and only two drive a car.
  • Three employees wear glasses.

 

Sao Paulo, Brazil           

The Paulistanos are atypical Brazilians: 75% of them dislike carnival and samba and they all dislike soccer.

  • They are Harley-Davidson enthusiasts. One rides a motorcycle with more than 500,000 km on the odometer.
  • They are the main consumers of peanuts and chocolates in the cafeteria.
  • 100% of the employees are either descendants of Italians or married to an Italian.


Cologne, Germany           

The Cologne office has a roof terrace with regular social activities, free lunches and is not far from the Cologne Cathedral, the largest Gothic church in Northern Europe.

  • In our Germany office, more employees have children (47%) than take a car to work (44%).
  • In one week, they consume 237 liters of water and 5.5 kg of coffee.
  • Cologne has the biggest carnival of all of Europe, and also the oldest. Written records trace the celebration back to 1341.
  • 20,000 people visit the Cologne Cathedral every day.
  • Cologne is famous for its specialty beer, called Kölsch.


San Diego, Calif., U.S.           

At our San Diego office, the employees may own winter coats and rain boots, but they’re just for show. With an average temperature of 70 degrees, flip flops are standard footwear 260 days a year.

  • 88% of the San Diego team are dog owners, and everyone has an average of 3.3 pairs of sunglasses.
  • From the front door of the office building, you could throw a football into the parking lot of Qualcomm Stadium, home of the San Diego Chargers.
  • The San Diego team has owned the same Top Gun poster for 10 years. It has made three moves but has never once been hung on a wall.
  • There are a total of 61 action figures in the office, 55 of which live in one cube.

We are a family first environment. From family trick or treat days to Santa's yearly visit to the office, Digital River knows that people are happiest when their families come first.

We are a honest, transparent environment where everyone has automony to make a difference. Not one day goes by that you won't feel like you have been able to make an impact. Big or small, all ideas welcome. So much so, we have a program centered around innovation and celebrating our employee's big ideas. Not convinced? Ask one of our winners. They know first hand what its like to make a contribution while maybe making a little extra dough for the idea.

We have an amazing history and a bright future and it's true, what you read on glassdoor is that we are always changing, but it is meaningful change helping us nail down our spot in the future of the tech environment in Minnesota and through out the world.


Digital River Reviews

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Digital River CEO Dave Dobson
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95 Ratings
  • Featured Review

    "Anonymous Employee"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Minnetonka, MN
    Current Employee - Anonymous in Minnetonka, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Digital River full-time

    Pros

    Sales strategies, company plan and performance are communicated well now in the quarterly meetings.
    PTO policy is great, but prepare to work long hours to make up the work you missed.
    The people here are great, including my manager.
    Very nice campus!
    Some managers do care about training and development.
    Gym, cafeteria, mini events like Santa's visit and tailgating.

    Cons

    Constantly changing company strategies.
    Work/life balance is poor in departments that have outsourced positions. Retained staff struggle to take up the slack. Transition seems never ending.

    Advice to Management

    Be more visible. Talk to people.
    Make DR a healthy and prosperous company without any more layoffs. People won't feel involved or give their best when there is no shared commitment between employer and employee. Keep up the salary market comparisons so people are fairly compensated.

See All 256 Reviews

Digital River Photos

Digital River photo of: Digital river HQ front view
Digital River photo of: Digital River is surrounded by natural beauty.
Digital River photo of: End of Summer Employee Celebration
Digital River photo of: End of Summer Employee Celebration
Digital River photo of: Walkways start right off the Digital River patio.
Digital River photo of: Digital River Office
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Digital River Interviews

Experience

Experience
45%
31%
22%

Getting an Interview

Getting an Interview
31%
17%
17%
14
8
8
2

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Associate Business Analyst/Project Manager Interview

    Anonymous Interview Candidate in Northfield, MN
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at Digital River (Northfield, MN) in May 2017.

    Interview

    I was assigned a time slot to meet with the Talent Acquisition Coordinator and a member of the team I'd be working with. I was wearing a full suit, both of interviewers were wearing jeans and button up shirts. Both interviewers were very friendly and courteous, interview started on time. They asked typical interview questions about project management and responses to adversity in a group setting. I felt like I focused too heavily on one aspect of my resume, which is easy to do when you're wrapping up college and have limited experience. They offered to field any questions, I asked about Digital River's workplace environment. Both interviewers were very open with how they perceived working for the company, their likes and dislikes, acknowledged the environment had improved, and that what I'd read on Glassdoor is true. I forgot to ask what the next step was until the very end, that was a mistake.

    I was not offered an on site interview. The Talent Acquisition Coordinator told me I interviewed well, he felt it wouldn't be a good personal fit. I tend to agree, although maybe he would have felt differently if I talked about my motorcycle.

    Overall a positive experience, the TAC was good about informing me I wouldn't be moving on; his post interview comments and suggestions were well taken.

    Interview Questions

See All 36 Interviews

Digital River Awards & Accolades

  • Online Technology of the Year - Highly Commended, Payments Awards, 2013
  • America's 200 Best Small Companies, Forbes, 2009

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