Working at DineEquity | Glassdoor

DineEquity Overview

Glendale, CA
501 to 1000 employees
Company - Public (DIN)
Restaurants, Bars & Food Services
$500 million to $1 billion (USD) per year
DineEquity was created in November 2007 by bringing together two iconic brands, Applebee's and IHOP. Both brands are 100% franchised and DineEquity focuses on providing strategic, visionary leadership and unparalleled opportunities for both our franchisees and ... Read more

Mission: At DineEquity, we work with exceptional people, in an environment where our influence is maximized. We strive for collaborative innovation through the utilization of our voices, to drive change. We encourage autonomy while minimizing red tape. We work together and share ideas ... Read more

DineEquity – Why Work For Us?

One of the largest full-service dining companies in the world.

DineEquity was created from a foundation established by IHOP® - an American icon to our guests and a franchising company focused on providing strategic, visionary leadership for our franchisees, unparalleled opportunities for our team members, and enhancing value for our shareholders. By bringing Applebee's® together with IHOP in November 2007, we made a bold, new commitment to our brand-revitalization abilities and to the power of franchising. DineEquity has successfully made our two businesses more powerful and more successful than either brand could have been apart. Our dedicated focus combined with a core expertise in brand revitalization and franchising know-how is the basis for the winning formula that has defined the financial success of our business in recent years. As reported by Nation's Restaurant News, Applebee's and IHOP are the category leaders in casual and family dining, respectively.

With more than 3,700 Applebee's and IHOP restaurants in 18 countries, a 99%-franchised system of 400 franchisee partners, and approximately 200,000 team members (at franchised restaurants), DineEquity is one of the largest full-service restaurant companies in the world.


With more than 2,000 restaurants in 50 states, Puerto Rico, Guam and 15 other countries around the world, Applebee's is one of the world's largest Casual Dining brands. Founded in 1980 in Atlanta, Georgia by Bill and T.J. Palmer, Applebee's offers classic grill-and-bar menu items featuring higher-quality ingredients and premium preparation techniques, reasonable prices, and quality service in a neighborhood setting. Today, we are building upon this heritage and further differentiating Applebee's to maintain the brand's position at the top of the casual dining segment. We expect to generate sustainable same-restaurant-sales momentum for the Applebee's brand by significantly increasing the effectiveness of Applebee's marketing efforts, making meaningful improvements to the operational performance of our restaurants, and continuously introducing fresh, innovative dishes for our guests to enjoy.


When Al and Jerry Lapin opened the first International House of Pancakes in Toluca Lake, California on July 7, 1958, they never dreamed that five decades later, the family restaurant they founded would become the American icon it is today. From humble beginnings, we have grown to become the leading Family Dining brand with 1,709 IHOP restaurants in 50 states, the District of Columbia, Puerto Rico, Guam and Saipan. Internationally, IHOP has locations in Bahrain, Canada, United Arab Emirates, Guam, Guatemala, Kuwait, Mexico, Qatar, The Philippines, Panama and Saudi Arabia. Today, IHOP is the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there's one ingredient that's always constant—a smile. And as the leader in Family Dining, our 99%-franchised system delivers strong free cash flow results that have been the hallmark of the brand's financial performance for more than half a century.

Our Vision

DineEquity unites great franchisees, brands and team members to create the world's leading restaurant company, one guest experience at a time.

Our Values

  • Integrity icon
    Integrity | We do the right thing.
  • Excellence icon
    Excellence | We bring our best to work.
  • Innovation icon
    Innovation | We look for a better way.
  • Accountability icon
    Accountability | We take impact personally.
  • Inclusion icon
    Inclusion | We invite, include and share.
  • Trust icon
    Trust | We foster trust.
  • Community icon
    Community | We give back.

Valuing Our Employees

We believe our corporate responsibility begins with our employees. We're proud of programs we've designed to attract, retain and engage a diverse and talented workforce programs like tuition reimbursement and the benefits package we offer:

  • Competitive salary
  • Medical, Dental, Vision
  • 401(k) Retirement Plan
  • Deferred Compensation Program
  • Flexible Dependent and Health Spending Accounts
  • Life Insurance
  • Supplemental Life Insurance for you and your dependents
  • Domestic Partner Benefits - same sex or opposite sex
  • Pay for Performance' culture where employees are rewarded for performance based on agreed upon objectives and ratings targets
  • Two personal days per year (Philanthropy & Employee Choice)
  • Business casual dress
We Embrace Diversity

We value, encourage and recognize the diversity of our workforce. We embrace our personal differences - whether it be race, gender, age, religion, culture, ethnicity, sexual orientation, veteran status, national origin or physical ability - and the benefits that an array of backgrounds, cultures and thinking styles bring to our organization. After all, the heart and soul of our brands are the people who take pride in their job and help those around them. Our employees are integral to our success. While the world and our business change rapidly, respecting individual differences will continue to be essential to our long-term success.

Above and Beyond

The Applebee's® Heidi Fund was established in 2002 in honor of Heidi Tomassi, an Applebee's server in Olathe, Kansas. At the time, Heidi's 4-month-old son was suffering from a rare heart defect. After two open-heart surgeries, she and her husband were deeply in debt. But when one of her customers accidentally left behind $3,300 in cash, Heidi instinctively did the right thing and returned the money. Her kindness was repaid with an outpouring of financial support from others. To honor Heidi, Applebee's created the Heidi Fund to provide financial assistance to other employees at company-owned restaurants who also find themselves in a financial crisis brought on by a catastrophic life event. The Heidi Fund has also been able to make special grants to team members at franchise locations who have suffered through recent natural disasters such as Hurricane Katrina.

Supporting Our Neighborhoods 

We value the neighborhoods in which we do business and strive to improve them with our presence. We recognize our success depends not only on the skill sets and contributions of our team members and the relationships we foster with our franchisees, but also on the health and prosperity of the communities in which we do business. We have seen clear and tangible results through our efforts in supporting programs that care for children and improve education.

Our franchisees are a significant source of inspiration and commitment to our neighborhoods. In 2015, Applebee's® franchisees' employees donated 54,000 hours of community service with an average of 30 employees per restaurant donating their time.

We hope to make a difference by giving back in the communities where we operate. In its purest form, it is one way we say "thank you."

Every year , we're involved with hundreds of fundraisers and events taking place across the country. Some of these include:

  • Alex's Lemonade Stand; since 2005 raised nearly $5 million
  • March Madness fundraiser for the V Foundation raised $200,000
  • 10-year partnership with Easter Seals raised enough toys for 7,500 kids
  • Children's Hospital of Wisconsin fundraiser received $740,000
  • National Pancake Day, an annual event which has raised $24 million to date in support of Children's Miracle Network Hospitals and other local charities

We also seek to engage our team members in community-investment and development initiatives that serve the communities where we live and operate. An annual Philanthropic Day provides paid time off for our team members, giving them an opportunity to volunteer a full day to support a philanthropic effort of their choosing. In 2015, team members at our Restaurant Support Centers invested nearly 2,700 person hours of work in our neighborhoods with organizations like Habitat for Humanity.

Caring for the Environment

From the food we sell to the buildings in which our iconic brands are housed, our business affects the environment. In addition to complying with applicable laws and regulations, our teams work to promote compliance among our suppliers.

Our Concern for Animals

We believe in and support efforts within our industry for responsible sourcing and improving the welfare of farm animals. When creating policies and practices related to farm animals we consider impacts on animal health and well-being, the environment, food safety, worker health and safety, consumer preferences and food affordability. We also rely on animal welfare experts to guide our policies:

  • Suzanne T. Millman, B.Sc.(Agr), Ph.D., Associate Professor of Animal Welfare, Iowa State University
  • Cassandra Tucker, PhD, Associate Professor, Department of Animal Science, University of California
 All commitments are dependent on supplier capabilities. While regularly evolving, the following commitments are highlights of our dedication to animal welfare:

Cage-free eggs: 

  • United States: We have committed to an egg supply that is derived 100% from hens housed in a cage-free environment by 2025.
  • Latin America: We have committed to an egg supply that is derived 100% from hens housed in a cage free environment by 2025 conditioned upon supplier availability and consumer affordability.

Gestation crates:

  • United States: We have committed to a pork supply that does not use gestation crates by 2020.

Our brands accounts for only a small fraction of the animal-based products purchased each year, making our ability to impact industry-wide practices somewhat limited. Regardless, we will continue to explore opportunities to improve the treatment of farm animals within the context of our business and the industry.

The Environment

We're regularly looking for new ways to reduce our impact on the environment through improvements in how we supply, design, build and maintain our restaurants. Our IHOP® and Applebee's® Restaurant Support Center is housed in a LEED-Certified building.

Our Restaurant Support Center is also engaged in a variety of recycling efforts. In fact, we have recycled nearly 49 tons of paper material over the years. This equates to:

  • 831 trees saved
  • 18,569 gallons of oil saved
  • 342,055 gallons of water saved
  • 147 cubic yards of landfill space

Examples like this are encouraging and reinforce our belief that we are making progress. We gain valuable learning through various pilot programs and tests and will be expanding our learning in the coming years to many of our IHOP restaurants through a series of Green initiatives. Not all restaurants will be able to take advantage of every initiative, but we're excited about this important and broad-reaching step.

2010 Green Initiatives* - IHOP
  • Automatic plumbing fixtures
    • Faucets that reduce water usage
  • Waterless urinals and/or very low flow (VLF) fixtures
  • Energy saving products
    • Devices that automatically turn off lights,
    • Heating, Ventilation, and Air Conditioning controls that coordinate with kitchen equipment to maximize efficiency
  • Low Volatile Organic Compounds (VOC) interior paint
  • Solar reflective windows
  • Greener cleaning products
  • Energy generated from renewable sources like wind, solar and geothermal

*Not all IHOP restaurants will implement all items


We source a large amount of paper and plastic goods for our restaurants. In choosing vendors, we not only consider quality and price, but we are also beginning to look at other factors including the amount of recycled content, the types of bleaches, inks or dyes used, and whether sustainable forestry and production practices were utilized. By working with vendors who share our interest in and commitment to good practices, we hope to -over time- improve the environmentally-friendly attributes of the goods we purchase.

We have removed 95% of all polystyrene packaging products used in our "to go" orders. We have replaced this with 100% recyclable packaging, allowing safe and clean transport and reducing our impact on local landfills. We are currently working on final products that will make us 100% polystyrene free.

Energy Consumption

We continue working to reduce the energy consumption in our restaurants and our Restaurant Support Center. For example, nearly all offices in our in non-restaurant facilities have motion-activated light switches that automatically lower or turn off the lights if no movement is detected after a period of time.

Many of our restaurants have late-night or 24-hour operations, so we are mindful about eliminating lighting for security reasons. However, we have been aggressive about replacing traditional lighting with compact florescent lighting wherever possible. Each light saves about $30 over its lifetime and pays for itself in about 6 months. It uses 75% less energy and lasts about 10 times longer than an incandescent bulb.

Waste and Recycling

A number of our environmental programs focus on reducing waste generated by our operations. We continue to look for ways to eliminate, reuse or recycle potential waste. One example is the regular recycling of used cooking oil at most of our restaurants.

DineEquity Reviews

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Steve Joyce
3 Ratings
  • "very profesional"

    • Work/Life Balance
    • Culture & Values
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    • Comp & Benefits
    • Senior Management
    Current Employee - Chef in Glendale, CA
    Current Employee - Chef in Glendale, CA
    Positive Outlook
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    I have been working at DineEquity full-time (Less than a year)


    very nice onboard process. very welcoming


    none as of yet, but dont think there will be any

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DineEquity Interviews



Getting an Interview

Getting an Interview





    Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview


    Couple of phone screenings, then in-person interview. Met with the HR team and they did not sugar coat any thing (which I appreciate). Met with HR Manager, Director and VP. The Executive Assistant for the SVP of HR was amazing, friendly and very welcoming.

    Interview Questions

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DineEquity Awards & Accolades

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