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Direct Energy Overview

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Houston, TX
5001 to 10000 employees
Subsidiary or Business Segment
$25 to $50 million (USD) per year
NRG Energy, Exelon, Just Energy
Direct Energy Marketing offers natural gas and electric service to more than 6 million customers across 10 provinces in Canada, 46 US states (primarily Texas, and in the US Northeast, the Midwest, and the South) through its CPL Retail Energy, Direct Energy, and WTU Retail Energy ... Read more

Direct Energy Reviews

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Badar Khan
177 Ratings
  • Helpful (3)

    "Great people, culture, pay, & benefits"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Tulsa, OK
    Current Employee - Manager in Tulsa, OK
    Positive Outlook
    Approves of CEO

    I have been working at Direct Energy full-time (More than 10 years)


    The people; every Manager/Leader that I have met genuinely cares about you. There are no offices or cubicles; it’s an open environment which puts everyone on a level playing field and lends well to collaboration. People don’t get hung up on titles here; even Senior Management sits at a desk in the open like everyone else. Everyone genuinely wants to help you. I am compensated very well for what I do and the benefits are awesome. My friends don’t believe me when I tell them we have unlimited vacation (salaried employees only). The office is beautiful. Great work/life balance. It’s a Mon-Fri 8-5 job (for the most part). We get several holidays off that you might not expect, like the the day after Thanksgiving, MLK day, President’s day, Good Friday, etc.


    DE is a big company and things change quickly and often. If you can’t handle change or honest feedback, this may not be the place for you. There are way too many meetings and way too many emails.

    Advice to Management

    Invest in a new CIS.
    Don’t implement projects just to hit a date on a calendar.
    With every project you enter into, first ask how it will improve our customers’ experience.

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Direct Energy Photos

Direct Energy photo of: DE CENTRE
Direct Energy photo of: December Decorations in Satellite Office
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Direct Energy Interviews



Getting an Interview

Getting an Interview





    Paralegal Interview

    Anonymous Interview Candidate in Houston, TX
    No Offer
    Negative Experience
    Easy Interview


    I applied online. The process took 1 day. I interviewed at Direct Energy (Houston, TX) in September 2017.


    I was called in to interview for an open Paralegal position and after going through a phone interview with HR, was contacted for an in person interview. I was scheduled to interview with 3 people on the team and right from the beginning there was trouble. The first person that I interviewed with could not tell me exactly what the role was and the duties that were to be performed. She did not seem to be able to concentrate on the interview and had no questions prepared. The second person that I interviewed with was continuously looking at their phone and basically described the role as what ever the company needed done at the time. The last person I met with was just distracted and continued to talk on about the benefits and what the team was doing and did not give a chance for me to say anything at all.

    Interview Questions

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