Working at Direct Line Group | Glassdoor

Direct Line Group Overview

Bromley, England (UK)
10000+ employees
Company - Public (DLG)
$2 to $5 billion (USD) per year
LV=, RSA Group, first direct
Our overall approach, our values and our business model are all aligned with one overarching ambition: to be Britain's best retail general insurer

Mission: Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We're one of the leading motor, home and small business insurers in the UK. We’re home to some of the nation’s best-known ... Read more

Direct Line Group Reviews

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Direct Line Group CEO Paul Geddes
Paul Geddes
65 Ratings
  • Helpful (1)

    "Not bad"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO


    Good place to work, medium people


    unfortunately no salary increase, No good manarger

See All 149 Reviews

Direct Line Group Photos

Direct Line Group photo of: Direct Line Croydon
Direct Line Group photo of: Today we have welcomed our Graduate Programme 2016 intake.
Direct Line Group photo of: Personal Lines team sports day celebrating the Olympics
Direct Line Group photo of: Personal Lines team sports day celebrating the Olympics
Direct Line Group photo of: Bristol staff volunteering for LinkAge garden makeover
Direct Line Group photo of: Team meeting
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Direct Line Group Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty




    General Manager Interview

    Anonymous Interview Candidate in Dickson, TN
    Declined Offer
    Negative Experience
    Easy Interview


    I applied online. The process took 4+ weeks. I interviewed at Direct Line Group (Dickson, TN) in December 2011.


    The initial contact was via online application. From that point it involved a 1:1 with the owner-president and then followed by a 1:1 with the VP of sales.

    Both meetings took approximately 90 minutes and were followed up with additional interviews that were similar. There were no skills tests or background investigations prior to the offer. I confirmed that information from my previous employer.

    Interview Questions

    • How will you ensure the sales staff stays on target with production?   Answer Question
    • You'll be essentially a project manager for our largest customer who's onsite. How comfortable are you with external management and daily, high, customer demands?   Answer Question

    Reasons for Declining

    Very disorganized. The owner was more interested in wanting to know what others thought about him (in a negative way) and the VP of sales was difficult to get any feedback from (a salesperson, yep, right).

    All in all the environment needed major overhauls and the good ol' boy mentality of paying management more rather than spreading pay to improve a structure was in play. They both openly spoke negatively about their entire staff's compentency and the future of the company.

    I have sympathy for employees working there and they have no idea......

See All 56 Interviews

Direct Line Group Awards & Accolades

  • WINNER Insurance Times broker survey - #1 - NIG, Insurance Times, 2016
  • RAD Award - Outdoor Events & Experiential, RAD (Recruitment Advertising Design), 2015
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