Working at DirectBuy | Glassdoor

DirectBuy Overview

Work Here? Get a Free Employer Account
Merrillville, IN
201 to 500 employees
1971
Company - Private
Retail
$100 to $500 million (USD) per year
Unknown
DirectBuy

is an international company that enables its members to avoid traditional markup and purchase an unprecedented selection of quality merchandise at unparalleled prices at our exclusive members-only showrooms.

Mission: Motivated by Service, Not Dollars and Cents

At DirectBuy, Service means making you happy and being more interested in your dreams than in your wallet. Our trusted product specialists and Concierge consultants have one simple goal: Helping you find the right ... Read more

DirectBuy Reviews

2.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Mike Bornhorst
43 Ratings
  • "Lots of Changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Merrillville, IN
    Current Employee - Team Lead in Merrillville, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Co workers, food days, spirit days, the experience that you gain dealing with people.

    Cons

    co workers, angry members, uncooperative business partners, financial issues.

    Advice to Management

    train your employees well because if they dont know what they are supposed to be doing, they cause major issues with the members and by the time the member makes it to my dept to discuss an issue, they are angry!! the customer service has gone down and i feel that it is due to quick, mass hiring sprees and not enough training.

See All 167 Reviews

DirectBuy Interviews

Interview Experience

Interview Experience
51%
33%
15%

Getting an Interview

Getting an Interview
36%
23%
23%
10
6

Interview Difficulty

1.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Concierge Agent Interview

    Anonymous Employee in Merrillville, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at DirectBuy (Merrillville, IN) in March 2016.

    Interview

    Job Fair, bring resume and fill out an application- bring it in, and wait until they grab you for a one on one interview with a team lead or a manager. Basic interviewing questions.

    Interview Questions

    • Why do you want to work here? Can you work in a fast paced environment? Why do you think you would be a good fit here?   Answer Question
See All 34 Interviews

DirectBuy Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

DirectBuy Locations

Work at DirectBuy? Share Your Experiences

DirectBuy
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or