Working at DirectSat USA | Glassdoor

DirectSat USA Overview

Work Here? Get a Free Employer Account
King of Prussia, PA
1001 to 5000 employees
Unknown
Subsidiary or Business Segment
Telecommunications
$50 to $100 million (USD) per year
Unknown

DirectSat USA Reviews

2.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Dan Yannantuono
12 Ratings
  • "Great Pay, Okay benefits, A lot of work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DirecTV Technician
    Current Employee - DirecTV Technician
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DirectSat USA full-time (More than 3 years)

    Pros

    DirectSat pays very well. I am a satellite technician and I bring in around $70,000 per year, on average, which is pretty good where I live for not needing a degree. If you are willing to put in the hard work, you will be rewarded. Management sticks with you. If you are put in a tough situation with a customer, management will get you out of their. They really do care about your personal safety. If a customer wants you to put your personal safety at risk, your supervisor will always take your side and will never force you to do anything unsafe.

    Cons

    You work. A lot. You work 6 days a week all summer long, sometimes even a 5 month stretch. Then you work 6 days a week for a couple months in winter. You have far more 6 day weeks than 5 day weeks in the year. On the weeks where you do work 5 days, you dont get two days off in a row. I personally have Sunday and Wednesday off when I am on 5 days. Benefits are decent, but nothing special. Management makes less than techs, so if you want to move up in the company, expect a pay cut.

    Advice to Management

    I have no complaints about my management situation. They do their job, I do mine, there are no quarrels.

See All 25 Reviews

DirectSat USA Interviews

Interview Experience

Interview Experience
40%
40%
20%

Getting an Interview

Getting an Interview
60%
40%

Interview Difficulty

1.4
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Dispatcher Interview

    Anonymous Employee in King of Prussia, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at DirectSat USA (King of Prussia, PA).

    Interview

    I Filled out application through referral, about 4 days later I was contacted for an interview with 2 managers. after the interview in about 2 days you are sent an e-mail with Drug test you have to print out and have completed with 48 hours, after the results you will then you'll be determined for a pass/pass and start a 2 week training session with a supervisor. training is usually done in classes. Total time from applying can take up to 2-4 weeks

    Interview Questions

    • what does customer service mean to you; how have you handled a difficult customer   Answer Question
See All 5 Interviews

DirectSat USA Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at DirectSat USA? Share Your Experiences

DirectSat USA
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or